Technical Onboarding, Training, and Mentoring by Kate Heddleston and Nicole Zuckerman

Transcript

1. Technical Onboarding,
   Training, and Mentoring
   Nicole Zuckerman, Software Engineer, Eventbrite
   Kate Heddleston, Software Engineer
   

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2. Nicole Zuckerman
   Kate Heddleston
   

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4. happy
   productive
   independent
   

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5. Why do you care?
   ● Productivity of the individual
   ● Productivity of the company
   ● Productivity of the team
   ● Bonus! Diversity
   

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6. Productivity of Individual
   Happiness
   Confidence Skills
   Upward
   Trajectory
   

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7. Productivity of Company
   

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8. Productivity of the Team
   

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10. Productivity = (Σ of talent) * teamwork
    

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11. Bonus! Diversity.
    

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14. Who?
    

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15. Maximize return:investment
    How?
    

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16. Inefficient
    I’m going to be the
    best onboarding
    mentor ever!
    

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17. Instead
    

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18. 3 major categories to think about
    1) Technical Knowledge
    2) Company Knowledge and Process
    3) Personal Development
    

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19. Offer
    Acceptance
    Reliable
    Independence
    Start
    Date
    When?
    

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20. ● Dev Environment Setup
    ● Shipping Code
    ● Journaling
    ● Social Event
    Week 1
    

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21. Dev Environment
    

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22. 3 things I’ve learned
    this week...
    Journaling/note taking
    

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23. Small
    Changes
    Shipping code
    

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24. Social Event
    

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25. ● History of company
    ● Team Map
    ● Code Labs
    ● Shadowing
    Week 2
    

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26. Team Map
    History of
    Company
    

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27. Code Labs
    Shadowing
    

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28. Week 3
    ● 1x1s
    ● Presentations
    ● Goal Setting
    ● Feedback
    

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29. 1 on 1’s Presentations
    

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30. Setting
    Feedback
    

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31. Week 4
    ● Review concepts
    ● Check-in regularly
    ● Elective shadowing
    ● Co-piloting a larger project
    

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32. Driver’s
    Ed
    

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33. ● Check-in on goals
    ● Tailor projects, code labs, etc. to
    their progress
    ● Informal apprenticeship
    Beyond
    

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35. Assessment
    

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36. Assessment Categories
    1. Confidence
    2. Code Quality
    3. Communication
    4. Judgement
    5. Technical Knowledge
    

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38. Takeaways...
    1) On boarding should make someone successful
    in three main areas: Technical skills, Company
    knowledge, and Personal Development.
    2) It benefits everyone in the long run: individual,
    company, team, and diversity.
    3) Everyone can be involved in onboarding.
    

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39. Start improving your onboarding process now!
    https://github.com/heddle317/onboarding
    Questions!
    

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