Technical Onboarding, Training, and Mentoring by Kate Heddleston and Nicole Zuckerman

Transcript

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   Technical Onboarding, Training, and Mentoring Nicole Zuckerman, Software Engineer, Eventbrite

   Kate Heddleston, Software Engineer
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   Nicole Zuckerman Kate Heddleston

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   None
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   happy productive independent

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   Why do you care? • Productivity of the individual •

   Productivity of the company • Productivity of the team • Bonus! Diversity
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   Productivity of Individual Happiness Confidence Skills Upward Trajectory

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   Productivity of Company

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   Productivity of the Team

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   None
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    Productivity = (Σ of talent) * teamwork

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    Bonus! Diversity.

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    None
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    None
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    Who?

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    Maximize return:investment How?

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    Inefficient I’m going to be the best onboarding mentor ever!

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    Instead

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    3 major categories to think about 1) Technical Knowledge 2)

    Company Knowledge and Process 3) Personal Development
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    Offer Acceptance Reliable Independence Start Date When?

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    • Dev Environment Setup • Shipping Code • Journaling •

    Social Event Week 1
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    Dev Environment

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    3 things I’ve learned this week... Journaling/note taking

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    Small Changes Shipping code

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    Social Event

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    • History of company • Team Map • Code Labs

    • Shadowing Week 2
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    Team Map History of Company

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    Code Labs Shadowing

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    Week 3 • 1x1s • Presentations • Goal Setting •

    Feedback
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    1 on 1’s Presentations

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    Setting Feedback

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    Week 4 • Review concepts • Check-in regularly • Elective

    shadowing • Co-piloting a larger project
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    Driver’s Ed

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    • Check-in on goals • Tailor projects, code labs, etc.

    to their progress • Informal apprenticeship Beyond
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    None
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    Assessment

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    Assessment Categories 1. Confidence 2. Code Quality 3. Communication 4.

    Judgement 5. Technical Knowledge
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    None
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    Takeaways... 1) On boarding should make someone successful in three

    main areas: Technical skills, Company knowledge, and Personal Development. 2) It benefits everyone in the long run: individual, company, team, and diversity. 3) Everyone can be involved in onboarding.
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    Start improving your onboarding process now! https://github.com/heddle317/onboarding Questions!