Technical Onboarding, Training, and Mentoring by Kate Heddleston and Nicole Zuckerman

Transcript

1. Technical Onboarding, Training, and Mentoring Nicole Zuckerman, Software Engineer, Eventbrite

   Kate Heddleston, Software Engineer

2. Nicole Zuckerman Kate Heddleston

3. None

4. happy productive independent

5. Why do you care? • Productivity of the individual •

   Productivity of the company • Productivity of the team • Bonus! Diversity

6. Productivity of Individual Happiness Confidence Skills Upward Trajectory

7. Productivity of Company

8. Productivity of the Team

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10. Productivity = (Σ of talent) * teamwork

11. Bonus! Diversity.

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14. Who?

15. Maximize return:investment How?

16. Inefficient I’m going to be the best onboarding mentor ever!

17. Instead

18. 3 major categories to think about 1) Technical Knowledge 2)

    Company Knowledge and Process 3) Personal Development

19. Offer Acceptance Reliable Independence Start Date When?

20. • Dev Environment Setup • Shipping Code • Journaling •

    Social Event Week 1

21. Dev Environment

22. 3 things I’ve learned this week... Journaling/note taking

23. Small Changes Shipping code

24. Social Event

25. • History of company • Team Map • Code Labs

    • Shadowing Week 2

26. Team Map History of Company

27. Code Labs Shadowing

28. Week 3 • 1x1s • Presentations • Goal Setting •

    Feedback

29. 1 on 1’s Presentations

30. Setting Feedback

31. Week 4 • Review concepts • Check-in regularly • Elective

    shadowing • Co-piloting a larger project

32. Driver’s Ed

33. • Check-in on goals • Tailor projects, code labs, etc.

    to their progress • Informal apprenticeship Beyond
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35. Assessment

36. Assessment Categories 1. Confidence 2. Code Quality 3. Communication 4.

    Judgement 5. Technical Knowledge
37. None

38. Takeaways... 1) On boarding should make someone successful in three

    main areas: Technical skills, Company knowledge, and Personal Development. 2) It benefits everyone in the long run: individual, company, team, and diversity. 3) Everyone can be involved in onboarding.

39. Start improving your onboarding process now! https://github.com/heddle317/onboarding Questions!