Technical Onboarding, Training, and Mentoring by Kate Heddleston and Nicole Zuckerman

Transcript

1. Technical Onboarding, Training, and Mentoring Nicole Zuckerman, Software Engineer, Eventbrite Kate Heddleston, Software Engineer
2. Nicole Zuckerman Kate Heddleston
4. happy productive independent
5. Why do you care? • Productivity of the individual • Productivity of the company • Productivity of the team • Bonus! Diversity
6. Productivity of Individual Happiness Confidence Skills Upward Trajectory
7. Productivity of Company
8. Productivity of the Team
10. Productivity = (Σ of talent) * teamwork
11. Bonus! Diversity.
14. Who?
15. Maximize return:investment How?
16. Inefficient I’m going to be the best onboarding mentor ever!
17. Instead
18. 3 major categories to think about 1) Technical Knowledge 2) Company Knowledge and Process 3) Personal Development
19. Offer Acceptance Reliable Independence Start Date When?
20. • Dev Environment Setup • Shipping Code • Journaling • Social Event Week 1
21. Dev Environment
22. 3 things I’ve learned this week... Journaling/note taking
23. Small Changes Shipping code
24. Social Event
25. • History of company • Team Map • Code Labs • Shadowing Week 2
26. Team Map History of Company
27. Code Labs Shadowing
28. Week 3 • 1x1s • Presentations • Goal Setting • Feedback
29. 1 on 1’s Presentations
30. Setting Feedback
31. Week 4 • Review concepts • Check-in regularly • Elective shadowing • Co-piloting a larger project
32. Driver’s Ed
33. • Check-in on goals • Tailor projects, code labs, etc. to their progress • Informal apprenticeship Beyond
35. Assessment
36. Assessment Categories 1. Confidence 2. Code Quality 3. Communication 4. Judgement 5. Technical Knowledge
38. Takeaways... 1) On boarding should make someone successful in three main areas: Technical skills, Company knowledge, and Personal Development. 2) It benefits everyone in the long run: individual, company, team, and diversity. 3) Everyone can be involved in onboarding.
39. Start improving your onboarding process now! https://github.com/heddle317/onboarding Questions!