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Technical Onboarding, Training, and Mentoring by Kate Heddleston and Nicole Zuckerman
PyCon 2014
April 13, 2014
Programming
1
2k
Technical Onboarding, Training, and Mentoring by Kate Heddleston and Nicole Zuckerman
PyCon 2014
April 13, 2014
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Transcript
Technical Onboarding, Training, and Mentoring Nicole Zuckerman, Software Engineer, Eventbrite
Kate Heddleston, Software Engineer
Nicole Zuckerman Kate Heddleston
None
happy productive independent
Why do you care? • Productivity of the individual •
Productivity of the company • Productivity of the team • Bonus! Diversity
Productivity of Individual Happiness Confidence Skills Upward Trajectory
Productivity of Company
Productivity of the Team
None
Productivity = (Σ of talent) * teamwork
Bonus! Diversity.
None
None
Who?
Maximize return:investment How?
Inefficient I’m going to be the best onboarding mentor ever!
Instead
3 major categories to think about 1) Technical Knowledge 2)
Company Knowledge and Process 3) Personal Development
Offer Acceptance Reliable Independence Start Date When?
• Dev Environment Setup • Shipping Code • Journaling •
Social Event Week 1
Dev Environment
3 things I’ve learned this week... Journaling/note taking
Small Changes Shipping code
Social Event
• History of company • Team Map • Code Labs
• Shadowing Week 2
Team Map History of Company
Code Labs Shadowing
Week 3 • 1x1s • Presentations • Goal Setting •
Feedback
1 on 1’s Presentations
Setting Feedback
Week 4 • Review concepts • Check-in regularly • Elective
shadowing • Co-piloting a larger project
Driver’s Ed
• Check-in on goals • Tailor projects, code labs, etc.
to their progress • Informal apprenticeship Beyond
None
Assessment
Assessment Categories 1. Confidence 2. Code Quality 3. Communication 4.
Judgement 5. Technical Knowledge
None
Takeaways... 1) On boarding should make someone successful in three
main areas: Technical skills, Company knowledge, and Personal Development. 2) It benefits everyone in the long run: individual, company, team, and diversity. 3) Everyone can be involved in onboarding.
Start improving your onboarding process now! https://github.com/heddle317/onboarding Questions!