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TXI eStore

TXI eStore

Rajiv Perera

August 25, 2012
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  1. GROWING YOUR REACH Search Engine Optimization (SEO) SEO should be

    an integral part of your overall marketing strategy and investment. It helps drive traffic to your website which presents new client opportunities and helps drive increased sales. It is Measurable Marketing, which is not a cost but an investment. So what is the best option for you? Generic Search? 1. Local Search? Pay Per Click? You  should  consider  this  op0on  if   you  sell  products  and/or  services   na0onally.    We  use  back-­‐linking   campaigns  to  drive  organic  traffic   to  your  site  un0l  it  gets  to  the   front  page  of  Google. If  your  client  base  is  local,  such  as   a  specific  town  or  city,  Local   Search  is  the  best  op0on  for  you.     We  use  directory  submission  to   rank  you  high  in  the  local  sec0on   of  Google's  front  page Used  in  conjunc0on  with  Organic   and  Local,  Pay  Per  Click  helps  you   market  products/services  to  a   specific  segment  of  internet   users. What We Do for You? Free analysis of your current ranking for various search words Monthly search data so you can determine which keywords are more important than others Collaborate on ROI calculation, expectations and projections Reporting and metrics analysis of visitors to your site Website optimization to ensure your site is highly visible Use Social Networking? (a customer base we cannot ignore) Pinterest 12 Million Users twitter 555 Million Users facebook 900 Million Users Use eMail Marketing and Surveys? Email Campaigns Email List Management Reporting Develop customized email campaigns to reach your customers. Grow your email list, segment list, and integrate with your selling-platform. Track results and analyze usage. Develop new campaigns based on these reports. THE TRADING PLATFORM The eCommerce Engine 2. Offering merchants exibility and control over the look and feel, content, and functionality of a online channel. LinkedIn 150 Million Users Who can use the Store? (customer types) General Public US and international customers Retailers Corporate/ Dedicated Wholesalers Retail customers with special pricing and bulk purchase discounts Dedicated site for Corporate users and Purchase Orders Wholesale pricing and purchasing features Product we can sell in the Store Grouped Offer multiple, products as a group. Group them by season, theme, or for a promotion. Configurable Bundled Virtual/ Downloadable Products with options such as size, color, manufacturer. Customers “build their own” from an assortment of options. (e.g. a gift basket, computer) Downloadable products such as e-books, services, and software. Shipping Method and Options Present multiple shipping options to customers: Flat Rate, Table Rate, Free Shipping (based on rules) FedEx, UPS, Postal Service, and/or DHL, with realtime rate calculations based on shipping method. Payment Options and Gateways Promotions & Discount Seasonal Promotions & Daily Deals Cart total or user based discounts Promotion Codes & Gift Cars Incentive Plans & Loyalty Programs What We Do for You? Store design. Develop a store theme. Customize theme to clients brand or preferences. Load products and inventory. Data cleanup and conversion. Con gure and customize store based or products and customers. Integration with Social Media Networks Test end-to-end process to validate business processes Train users to self-manage the system OPERATIONS Making it all work! 3. Control every facet for your store, from merchandising to promotions to your back-store operation. Present multiple payment options: PayPal, Credit Card, Purchase Orders, Check and Cashiers Check. Invoicing options: Transfer funds at order placement or at order ful llment. Back-Office Operations Order Management Customer Management Billing & Invoicing Inventory Management Shipping & Tracking Customer Services Online Ordering Order Status & Updates Order Tracking Order History Refunds, Returns, Store Credit Metrics & Reporting Offering merchants exibility and control over the look and feel, content, and functionality of a online channel. Google Analytics & User Behavior User visits and behavior Page views and bounce rates Goal tracking and Sales Funnel analysis Business Reporting Real-time Metrics Sales Reports Product & Inventory Reports Store/System Availability CONTINUOUS IMPROVEMENT: Based on metrics and reports, working with the client to improve the stores functionality, adoptions, and increase sales. Analyzing the data to make changes to the store and marketing initiatives to drive sales. Training and support: Ensuring the client can manage the store. Also being available to the client (24/7) in the in the event changes to be made. STORE DESIGN & USABILITY Multiple Themes. Customize site, based on clients brand Mobile Version of the Store. Interact business via mobile devices Facebook Integrated Store. Embedded in your Facebook Fan=page What We Do for You? Provide hosting platform Hardware con guration - size it appropriately Security Monitoring and site availability Integration with merchant services and ful llment SEO Metrics & Reporting Our metrics driven reports help you track visitor behavior. We share visual reports (or funnels) that help you understand what actions visitors take when they visit your site . Women 40% Men 60% Women 57% Men 43% Women 70% Men 30% Women 45% Men 55% Average Usage per Month 405 min. 405 min. 89 min. 21 min. This is the Scope SEO Audit | Staying up-to-date with Google’s algorithm changes eCommerce SolutionS Shipping Fulfillment Batch Shipping FedEx/UPS Shipping Automation Rules Returns Management (RMA) Surveys & Polls Instant polls and customer feedback OK, there is a little more to it than a “Buy Now” button
  2. eCommerce Configuration Supports Multiple Customer types: General Online Users, Retail,

    Wholesalers. Products Types: Simple, Con gurable, Bundled, Grouped, Virtual, downloadable Pricing/discounts based on customer type. Support multiple Payment Options: Purchase Orders, Credit Cards, PayPal, Dwolla, and Checks/Money Orders. Multiple Shipping methods: Flat Rate, Table Rates, and integration with FedEx, UPS, USPS, and DHL (real-time pricing). Con guring Multiple Shipping Points/drop-ship from different locations. Implementation and integration with online shipping solution "ShipStation" for Order Ful llment. Label Printing, Order Automation Rules, Returns Management. $0.25 per transfer
  3. Promotions & Coupons Discounts based on Products, Shopping Carts totals,

    etc. Promotions and online/store marketing banners. Buy X, and Get Y for free Free Shipping based on order total Loyalty Programs
  4. CSR Support Order Entry Platform for TXI use: The online

    store also provides an order entry platform for your "inside sales" team or sales managers, to place and service orders for their clients. (This will be useful for telephone/fax orders) Realtime Chat Service Ability for a TXI marketing or Sales agent to chat to a customer that is in the online store. The customer can chat in real-time with a TXI agent. If the agent is off-line, the customer can send a message via email. (One Agent using Zopim service)
  5. Mobile eCommerce A mobile version of the store, with the

    same functionality to purchase products as in the online store. The mobile store is supported on the iPhone, Android, and Blackberry platform. ** As we do not use of Adobe Flash, the store will work on the iPad or other popular tablet devices as well. It is estimated that 18% of website visits are via a mobile device iPhone/iPad/Android. This number will only continue to grow. Try www.robracer.com on your mobile browser
  6. Search Engine Optimization • Website optimization services related to meta

    tags update at a product level. • Industry standard back-linking services, including and not limited to, article posting, directory submission, social bookmarking, etc. • Mutually agreed number of search terms relevant to the products being sold online (up to three) PPC to determine keywords and phrases Organic SEO based on keywords and phrases discovery implement
  7. Reporting & Analytics • Google Analytics for eStore - real-time

    usage tracking. • Funnel Visualization and Goal Flow (product to placing orders) • Analysis of metrics and work on relevant changes to increase customer engagement • Website availability and monitoring • (SEO) Monthly position ranking report with delta difference from month to month AWStats Google Analytics
  8. System Integration bringing it all together Blog Shipping (ShipStation) Products,

    Static Pages, Dynamic Content Other Sys. (Acct./Finance) Web Users Mobile Users eMail Marketing (MailChimp) eStore Cloud Service Cloud Service TXI Systems Payment Gateway (PayPal) Cloud Servers - Fully Managed Cloud Service • Hosting for the site is include in price • Secure hosting/SAS-70. • Backup/recovery - high availability. • Scalable environment. • PCI compliant. We do not store credit- card information. • Open Source platform - which can be easily moved to another host or brought internally (to TXI IT). Social Media Google+ txiesc.com