Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Kelly Churchill: Closing keynote: Lead the change you want to see at work

1fa9cb8c7997c8c4d3d251fb5e41f749?s=47 Realm
March 01, 2017

Kelly Churchill: Closing keynote: Lead the change you want to see at work

Video: https://www.youtube.com/watch?v=z5wLYE_ns6o

Speaker: Kelly Churchill is a Front-end Developer (FED) Evangelist and leads the FED@IBM Program. She is passionate about supporting front-end developers at IBM and providing programs that enable, educate and foster community among global IBM FED practitioners. Having more than 15 years of development experience both in back-end and front-end roles, she brings a broad perspective on how to best leverage front-end development competencies to deliver delightful user experiences.

Abstract: Change is hard. Often a daunting task, seemingly impossible at times, the rewards for seeing it through are huge. But leading change is something anyone can do. There are no secrets to making change happen, but there are strategies that can help guide the process to give change leaders the best chances for success.
In this talk, I will explore the challenges of leading change initiatives and truly changing how an organization works. I will be highlighting an initiative that began with a few key players that changed the way an enterprise organization communicates and collaborates. I'll share what was learned in this process and relate it to research from other experts that attendees can do further reading on later.

Twitter Link: https://twitter.com/kellymchurchill

1fa9cb8c7997c8c4d3d251fb5e41f749?s=128

Realm

March 01, 2017
Tweet

Transcript

  1. LEADING THE CHANGE YOU WANT TO SEE AT WORK

  2. None
  3. FED@IBM Program Hills 1 2 3 FED@IBM Story Leading Change

    Anchoring Change
  4. IBM Design org created and new CEO appointed 2012 Ginni

    Rommety CEO Phil Gilbert GM IBM Design
  5. None
  6. IBM Design org created and new CEO appointed 2012 2013

    IBM Design begins large scale hiring of formally trained designers
  7. Design Engineering

  8. Design Engineering Front-End Development HTML, CSS, DOM, JavaScript, UX/ Performance,

    Accessibility, Globalization, UI Architecture UX Research, UX Design, Visual Design APIs, Databases, Microservices, Security, Server-side processing
  9. IBM Design org created and new CEO appointed 2012 2014

    2013 IBM Design begins large scale hiring of formally trained designers Newly hired and trained FEDs deployed to product teams
  10. IBM Design org created and new CEO appointed 2012 2014

    2013 IBM Design begins large scale hiring of formally trained designers Newly hired and trained FEDs deployed to product teams
  11. IBM Design org created and new CEO appointed 2012 2014

    2013 2015 IBM Design begins large scale hiring of formally trained designers IBM Design creates FED@IBM Program Newly hired and trained FEDs deployed to product teams 2016 FED@IBM community grows and effects change
  12. MEET BRIAN ▸ Front-end Developer ▸ Participated in design camp

    ▸ More time on user research and user interface design than coding ▸ Deployed to product team ▸ Built prototypes for designers which engineers rebuilt https://medium.com/@brianhan/
  13. Design Engineering Front-End Development HTML, CSS, DOM, JavaScript, UX/ Performance,

    Accessibility, Globalization, UI Architecture UX Research, UX Design, Visual Design APIs, Databases, Microservices, Security, Server-side processing
  14. Design Engineering Front-End Development

  15. None
  16. None
  17. None
  18. TO WORK WITH MODERN TOOLS, TECHNIQUES AND BEST PRACTICES TO

    SHIP UI CODE TO PRODUCTION.
  19. None
  20. BUILDING COMMUNITY

  21. BUILDING COMMUNITY ▸ Global virtual meet up ▸ Speakers FED@IBM

    community members ▸ Topics like APIs, ES6, web animation, continuous integration ▸ Industry guest speakers ▸ Alex Russell, Sarah Drasner, Github FEDUCATION FED DATES ▸ Local face to face meet ups ▸ Show and tell ▸ Watch videos of conference talks ▸ Get help ▸ Build community
  22. ENABLEMENT

  23. ENABLEMENT ▸ FEDs teaching HTML and CSS to non-developers ▸

    Collaborate more quickly ▸ Collaborate more effectively ▸ Pair design and pair programming CODING 101 HACKADEMY ▸ Week-long immersive experience ▸ 2 days of conference-style talks ▸ 3 days of hackathon ▸ Build an application using design thinking and principles learned ▸ Dozen globally - over 500 participants
  24. SHORT TERM WINS

  25. SHORT TERM WINS LOCAL FED DATES GLOBAL FEDUCATION FED@IBM PROGRAM

    CODING 101 HACKADEMY
  26. SHORT TERM WINS LOCAL FED DATES GLOBAL FEDUCATION FED@IBM PROGRAM

    CODING 101 HACKADEMY CHANGE
  27. BIG CHANGES

  28. BIG CHANGES ▸ Adoption of Github Enterprise ▸ All IBMers

    have access to GHE
  29. FED@IBM COMMUNITY GROWTH 0 1000 2000 3000 4000 Q2 2015

    Q3 2015 Q4 2015 Q1 2016 Q3 2016 TODAY
  30. [I]T'S NOT SIMPLY THE FED COMMUNITY AT IBM THAT HAS

    BENEFITED ... ENGINEERING AS A WHOLE HAS PROSPERED AT IBM. Phil Gilbert GM of IBM Design
  31. FED@IBM Program Hills 1 2 3 FED@IBM Story Leading Change

    Anchoring Change
  32. None
  33. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  34. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  35. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  36. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  37. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  38. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  39. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  40. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  41. 8 7 6 5 4 3 2 1 Sense of

    urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
  42. FED@IBM Program Hills 1 2 3 FED@IBM Story Leading Change

    Anchoring Change
  43. WHITEWATER Tools Best Practices Learning

  44. None
  45. None
  46. None
  47. Photo: Andy Hertzfeld

  48. None
  49. None
  50. Leading Change - John P. Kotter The Field Guide to

    Understanding 'Human Error' - Sidney Dekker What is #IBMHackademy - by Sam Richard https://medium.com/@brianhan/ Listen to the Wild Ducks: How IBM adopted Slack - by BIll Higgins IBM’s Design-Centered Strategy to Set Free the Squares How Jeff Smith Built an Agile Culture at IBM RESOURCES
  51. Kelly Churchill FED Evangelist @ IBM FED@IBM Program Lead @kellymchurchill

    Thank you!