Kelly Churchill: Closing keynote: Lead the change you want to see at work

Video: https://www.youtube.com/watch?v=z5wLYE_ns6o

Speaker: Kelly Churchill is a Front-end Developer (FED) Evangelist and leads the FED@IBM Program. She is passionate about supporting front-end developers at IBM and providing programs that enable, educate and foster community among global IBM FED practitioners. Having more than 15 years of development experience both in back-end and front-end roles, she brings a broad perspective on how to best leverage front-end development competencies to deliver delightful user experiences.

Abstract: Change is hard. Often a daunting task, seemingly impossible at times, the rewards for seeing it through are huge. But leading change is something anyone can do. There are no secrets to making change happen, but there are strategies that can help guide the process to give change leaders the best chances for success.
In this talk, I will explore the challenges of leading change initiatives and truly changing how an organization works. I will be highlighting an initiative that began with a few key players that changed the way an enterprise organization communicates and collaborates. I'll share what was learned in this process and relate it to research from other experts that attendees can do further reading on later.

Twitter Link: https://twitter.com/kellymchurchill

Transcript

1. LEADING THE CHANGE YOU WANT TO SEE AT WORK
3. FED@IBM Program Hills 1 2 3 FED@IBM Story Leading Change Anchoring Change
4. IBM Design org created and new CEO appointed 2012 Ginni Rommety CEO Phil Gilbert GM IBM Design
6. IBM Design org created and new CEO appointed 2012 2013 IBM Design begins large scale hiring of formally trained designers
7. Design Engineering
8. Design Engineering Front-End Development HTML, CSS, DOM, JavaScript, UX/ Performance, Accessibility, Globalization, UI Architecture UX Research, UX Design, Visual Design APIs, Databases, Microservices, Security, Server-side processing
9. IBM Design org created and new CEO appointed 2012 2014 2013 IBM Design begins large scale hiring of formally trained designers Newly hired and trained FEDs deployed to product teams
10. IBM Design org created and new CEO appointed 2012 2014 2013 IBM Design begins large scale hiring of formally trained designers Newly hired and trained FEDs deployed to product teams
11. IBM Design org created and new CEO appointed 2012 2014 2013 2015 IBM Design begins large scale hiring of formally trained designers IBM Design creates FED@IBM Program Newly hired and trained FEDs deployed to product teams 2016 FED@IBM community grows and effects change
12. MEET BRIAN ▸ Front-end Developer ▸ Participated in design camp ▸ More time on user research and user interface design than coding ▸ Deployed to product team ▸ Built prototypes for designers which engineers rebuilt https://medium.com/@brianhan/
13. Design Engineering Front-End Development HTML, CSS, DOM, JavaScript, UX/ Performance, Accessibility, Globalization, UI Architecture UX Research, UX Design, Visual Design APIs, Databases, Microservices, Security, Server-side processing
14. Design Engineering Front-End Development
18. TO WORK WITH MODERN TOOLS, TECHNIQUES AND BEST PRACTICES TO SHIP UI CODE TO PRODUCTION.
20. BUILDING COMMUNITY
21. BUILDING COMMUNITY ▸ Global virtual meet up ▸ Speakers FED@IBM community members ▸ Topics like APIs, ES6, web animation, continuous integration ▸ Industry guest speakers ▸ Alex Russell, Sarah Drasner, Github FEDUCATION FED DATES ▸ Local face to face meet ups ▸ Show and tell ▸ Watch videos of conference talks ▸ Get help ▸ Build community
22. ENABLEMENT
23. ENABLEMENT ▸ FEDs teaching HTML and CSS to non-developers ▸ Collaborate more quickly ▸ Collaborate more effectively ▸ Pair design and pair programming CODING 101 HACKADEMY ▸ Week-long immersive experience ▸ 2 days of conference-style talks ▸ 3 days of hackathon ▸ Build an application using design thinking and principles learned ▸ Dozen globally - over 500 participants
24. SHORT TERM WINS
25. SHORT TERM WINS LOCAL FED DATES GLOBAL FEDUCATION FED@IBM PROGRAM CODING 101 HACKADEMY
26. SHORT TERM WINS LOCAL FED DATES GLOBAL FEDUCATION FED@IBM PROGRAM CODING 101 HACKADEMY CHANGE
27. BIG CHANGES
28. BIG CHANGES ▸ Adoption of Github Enterprise ▸ All IBMers have access to GHE
29. FED@IBM COMMUNITY GROWTH 0 1000 2000 3000 4000 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q3 2016 TODAY
30. [I]T'S NOT SIMPLY THE FED COMMUNITY AT IBM THAT HAS BENEFITED ... ENGINEERING AS A WHOLE HAS PROSPERED AT IBM. Phil Gilbert GM of IBM Design
31. FED@IBM Program Hills 1 2 3 FED@IBM Story Leading Change Anchoring Change
33. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
34. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
35. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
36. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
37. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
38. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
39. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
40. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
41. 8 7 6 5 4 3 2 1 Sense of urgency Guiding coalition Develop vision and strategy Communicate the vision Empower action Get quick wins Small wins lead to big changes Anchored in culture
42. FED@IBM Program Hills 1 2 3 FED@IBM Story Leading Change Anchoring Change
43. WHITEWATER Tools Best Practices Learning
47. Photo: Andy Hertzfeld
50. Leading Change - John P. Kotter The Field Guide to Understanding 'Human Error' - Sidney Dekker What is #IBMHackademy - by Sam Richard https://medium.com/@brianhan/ Listen to the Wild Ducks: How IBM adopted Slack - by BIll Higgins IBM’s Design-Centered Strategy to Set Free the Squares How Jeff Smith Built an Agile Culture at IBM RESOURCES
51. Kelly Churchill FED Evangelist @ IBM FED@IBM Program Lead @kellymchurchill Thank you!