Disrupting price comparison using design sprints

Slides to accompany a talk delivered at the UX Cubed event in Liverpool organised by Shop Direct with NUX and Forward Role on 16th June 2017. You can find a longer form write up on Medium.

Transcript

1. Disrupting price comparison with design sprints Rich Clark
5. ~17 sprints in 2016 across MoneySuperMarket Group
7. 2016 Sprint Learnings • Not everything is a sprint • There are different types of sprints • Not all sprints need to be tested in the same way • Retro required on all sprints • Sprint kick-offs are invaluable • How might we coach more facilitators? • How might we improve the sprint environment?
8. MoneySuperMarket sprint options A 5 days ~ Standard GV Process Paper/static prototype Survey or qual test B 5 days ~ Standard GV Process HTML prototype Qual test C 10 days MSM Process HTML Survey & qual test
9. • M - Sprint kickoff Week 0 • M - Unpack • T - Sketch • W - Design • T - Design • F - Survey Week 1 • M - Iterate designs • T - Prototype • W - Prototype • T - Prototype • F - Qual test Week 2 • M - Learnings & retro Week 3
10. 100 COLLEAGUES
11. Reasons to sprint… • Collaboration • Focus • Shared understanding of problems • Energised team • Unexpected outcomes • Increased customer exposure • Continuous learning
12. Co-location is a must The decider must always be available Customer problems, not business problems Flex the process to fit your needs Get the environment right The bigger the team, the harder to facilitate
13. Thank you. @rich_clark