Organizational Nerve

Organizational Nerve

Organizational Nerve — Designing Teams to Feel & Innovate given at http://2013.iasummit.org.

Here are the notes and handouts from my presentation:
http://cl.ly/1z2z0r0F3f1z

C3035185913ec1c047a045aa4849815a?s=128

Samuel Bowles

April 05, 2013
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Transcript

  1. @shmuel Organizational Nerve

  2. @shmuel Samuel Mikel Bowles I work I tweet I speak

    @shmuel IA Summit ’13
  3. @shmuel Creativity & Problem Solving

  4. @shmuel WYSIWYG

  5. @shmuel “Nope. Can’t do that.”

  6. @shmuel Win Friends

  7. @shmuel Feasibility

  8. @shmuel Technical Skills

  9. @shmuel G A P

  10. @shmuel Needs & Language

  11. @shmuel Design Firm International Design Firm Mobile Software Co.

  12. @shmuel Agile, Lean Measurement & Metrics

  13. @shmuel Efficiency Efficiency

  14. @shmuel Better way? Efficiency vs. Humanity

  15. @shmuel

  16. @shmuel Creative & Engineering Culture

  17. @shmuel General Principles

  18. @shmuel Heuristics

  19. @shmuel Engineering Co.

  20. @shmuel Neo-Taylorism

  21. @shmuel Measurement Economic Efficiency Productivity

  22. @shmuel Dehumanizing

  23. @shmuel Mobile Software Co.

  24. @shmuel Visualized

  25. @shmuel Email:

  26. @shmuel Taylor, Drucker, Ohno

  27. @shmuel 7 Wastes

  28. @shmuel Overproduction Time Transportation Processing Inventory Movement Defects

  29. @shmuel Information Economy

  30. @shmuel Transportation

  31. @shmuel Communication

  32. @shmuel Bandwidth Currupt Packets Routing Errors

  33. @shmuel Changing Contexts

  34. @shmuel David Meyer Director of Brain, Cognition & Action Lab

    at U of M
  35. @shmuel 2X

  36. @shmuel Dr. Barry Schwartz’s Paradox of Choice

  37. @shmuel Model

  38. @shmuel Example

  39. @shmuel Terrible Realization

  40. @shmuel Noise to Signal

  41. @shmuel Lateral Step

  42. @shmuel 3.8 Billion Years

  43. @shmuel Biomimetics

  44. @shmuel “The Conscious Emulation of Nature’s Genius” — The Biomimicry

    Group
  45. @shmuel Incredible Economy of Means

  46. @shmuel “Life’s Principles”

  47. @shmuel • Evolve to Survive • Be Resource Efficient •

    Adapt to Changing Conditions • Integrate Development & Growth • Be locally attuned and responsive • Use life-friendly materials
  48. @shmuel • Evolve to Survive • Be Resource Efficient •

    Adapt to Changing Conditions • Integrate Development & Growth • Be locally attuned and responsive • Use life-friendly materials
  49. @shmuel Experiment Human-friendly?

  50. @shmuel Strategies

  51. @shmuel Evolve to Survive • Replicate what works • Integrate

    the unexpected • Reshuffle Information
  52. @shmuel Adapt to Change • Maintain integrity through self renewal

    • Embody Resilience
  53. @shmuel Model

  54. @shmuel Crystalized Dogma

  55. @shmuel Snapshot

  56. @shmuel Copying vs. Following

  57. @shmuel Failures from my past Frozen snapshot Design principles Instinct

  58. @shmuel Human Capital

  59. @shmuel How do you motivate people to act? How do

    you align their actions? How do you encourage continuos growth? ?
  60. @shmuel The Next Leap

  61. @shmuel “The key to progress in production improvement, I feel,

    is letting the plant people feel the need.” — Taiichi Ohno
  62. @shmuel The Nervous System

  63. @shmuel

  64. None
  65. @shmuel “Ouch!”

  66. @shmuel Ick :(

  67. @shmuel Research

  68. @shmuel Heuristics

  69. @shmuel Mark Peters

  70. @shmuel Mark Peters CEO of Butterball Farms

  71. None
  72. None
  73. @shmuel Mark’s Father

  74. @shmuel 3.3% 2000-2008

  75. @shmuel 800 W2s (US Employee Tax Form)

  76. @shmuel 140 Employees

  77. @shmuel 50 Positions Churned

  78. @shmuel 20 People

  79. @shmuel 5 People

  80. @shmuel Different Kind of Company

  81. @shmuel New Lunch Rooms New Locker Rooms Leadership Training Spanish

    & English
  82. @shmuel Huge Improvement

  83. @shmuel Problem

  84. @shmuel 60 Days

  85. @shmuel Rough Throughput Number Pounds packed per labor hour

  86. @shmuel 18.5

  87. @shmuel $228,000

  88. @shmuel Sales

  89. @shmuel 22

  90. @shmuel 3.5

  91. @shmuel Crazy Solution

  92. @shmuel $12/hr

  93. @shmuel $8/hr

  94. @shmuel 50/50

  95. @shmuel 30 Days

  96. @shmuel 60 Days 24.5 $720,000

  97. @shmuel $35,000 60

  98. @shmuel $50,000 40

  99. @shmuel Adapt Evolve Pain & Pleasure

  100. @shmuel We Failed

  101. @shmuel Strategic Planning

  102. @shmuel Moderate Change

  103. @shmuel Meeting

  104. @shmuel Few Questions

  105. @shmuel 3 Letters

  106. @shmuel “I feel misled. What communication I have had (basically

    with Samuel in 1- on-1s) isn’t matching what appear to be the opinions of the leadership team.”
  107. @shmuel “It feels like my ability to be a fully

    contributing member of the team has been diminished. I worry that what it means is that I wont ever be the type of employee that I used to be.”
  108. @shmuel :(

  109. @shmuel Legitimate. Valuable. Universal.

  110. @shmuel Resilience

  111. @shmuel Redundancy

  112. @shmuel More Holistic Communication

  113. @shmuel 4 Senses • Participate • Observe • Listen •

    Measure
  114. @shmuel A Value Metric

  115. @shmuel The 6 Be’s

  116. @shmuel The 6 Be’s • Be Passionate • Be Engaged

    • Be Generous • Be Collaborative • Be Human
  117. @shmuel Our team is motivated by their own interests and

    enjoyment of work. Our team is free to take risks and fail in the pursuit of learning.
  118. @shmuel Likert Scale

  119. @shmuel Report Card

  120. Report Card 0 1.25 2.50 3.75 5.00 B+ B- B

    B B C+ Be Human Be Passionate Be Engaged Be Growing Be Generous Be Collaborative Min Max Avg B
  121. None
  122. @shmuel Many Perspectives

  123. @shmuel Many Nerves

  124. @shmuel Still Experimenting

  125. @shmuel “So, how do you like your new role?”

  126. @shmuel Same Role Different Client

  127. @shmuel Frame Problems Propose Experiments Iterate, Iterate, Iterate

  128. @shmuel Your turn.

  129. @shmuel Questions?