work, Connect w/ others, Free SaaS trial Efficient promotion $0 Free, raw data $ Usage Discounts $ Subscription SaaS tools Data Consumers Cafes, coworking spaces... etc. Multi-sided Market Revenue Flow $$$ Fund $ Advertising, broker raw data Raw data, acquiring end user to SaaS trial $$$ Selling data Mobility data/info
coordinator Daphne Engineer Adda Line worker Thomas Secret leaker John Business unit manager Mario End users Help Desk CIO Roscoe IT admin Nigel Truck driver David BWM
geolocations 3 designers 16 Yu Ming User Management Role Management Migration Shwetangi Erick Ryan Steve Mukul Matt Terate Abi Julien Shane Rama Martha Tienfeng Vikas Shyam
EXPLORE Decision influence flow & data collection on customer journey Become Aware Learn Need Try Purchase Roll-out Use & Value Renew & Expand Advocate BUY LOVE Roles Involved CIO Indirect involved Direct involved: light Direct involved: middle Direct involved: heavy IT Admin End User Data Sales Consulting Customer Support Heat Map Emotion Big Data (Agent) Prerequisite & Dependences Hardware Setup Licensing Initial Installation Flow Database Setup Configuration Provisioning Policies Role Management User Management Monitoring Logging & Maintenance Support 3rd Party Setup & Support Update Backup & Restore Upgrade Edition System Help Quantity: involved products under middle rating <3 4-5 >6
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Bright dp Deep lt Light sf Soft d Dull dk Dark p Pale p Saturation Brightness Hue High High Low Low g Grayish dkg Dark Grayish ltg Light Grayish Pale ltGy Light Gray mGy Medium Gray dkGy Dark Gray BK Black Tone
Bright dp Deep lt Light sf Soft d Dull dk Dark p Pale p Saturation Brightness Hue High High Low Low g Grayish dkg Dark Grayish ltg Light Grayish Pale ltGy Light Gray mGy Medium Gray dkGy Dark Gray BK Black Tone Key Elements