Five remedies to address your project team’s communication gaps.
#SparkboxUnConfYour Building Problem
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Staying in SyncFive remedies to address your projectteam’s communication gapsJeremy Loyd | Creative Director
The Problem:As the build progresses,decisions are made that don’t align with theproposed UX vision.
Identify the gaps.‣ Ask a lot of questions,interview team members‣ At what point(s) in the projectis the team’s communicationfailing?‣ What is causing the gaps incommunication?‣ What tendencies does yourteam have based on how you work?Remedy #1
IDENTIFY THE GAPSHow does your team work?Company Model‣ Agency or in-house?Design Team Structure‣ Centralized, decentralized, or hybrid?Project Methodology‣ Agile, waterfall, hybrid, other?Pricing Model‣ Hourly, sprint, project, value?
IDENTIFY THE GAPSExample: Agency XAgency ModelCentralized Design TeamWaterfall Project MethodologyHourly PricingProject TimelineUX/Design DevelopmentDesigners leave projectafter design phase is complete ‣ Designers need to start another project‣ Design budget is used upCauses:
Fill the gaps.‣ Identify actions you and yourteam can take to address the issues.‣ Prioritize actions.Remedy #2
FILL THE GAPSExample: Agency XAgency ModelCentralized Design TeamWaterfall Project MethodologyHourly PricingProject TimelineUX/Design DevelopmentDesigners leave projectafter design phase is complete
FILL THE GAPSExample: Agency XAgency ModelCentralized Design TeamWaterfall Project MethodologyHourly Pricing‣ Allowflexibility in designers’ schedules‣ Increase hourly budgetActions:Involve developersearlier in projectKeep designers involvedthrough projectUX/DesignDevelopment
RESOURCEShttps://www.invisionapp.com/enterprise/design-genome
Be proactive,not reactive.‣ Anticipate development needs‣ Add documentation and haveconversations around why UX/design choices were made‣ Incorporate regular designreviews during the build‣ Join regular demos and/orplanning meetings throughoutthe projectRemedy #3
YOUR BUILDING PROBLEM
Meet halfway.‣ Be available‣ Be humble‣ Make the effort to understandyour other team members’pain points (empathy!)‣ Learn a little HTML/CSSRemedy #4
Embrace aculture ofcollaboration.‣ Invite developers into earlydiscussions, UX and designprocesses, and critiques‣ Ask for and value opinions of all team members‣ Invite the project team intoyour Figmafile‣ Help build an understandingof UX and design principlesRemedy #5
Five remedies foraddressing your team’scommunication gaps.‣ Identify the gaps‣ Fill the gaps‣ Be proactive, not reactive‣ Meet halfway‣ Embrace a culture of collaborationTo Summarize: