For the Mastering SAP Collaborate 2026 conference in Singapore, I share how we are using SAP Signavio, LeanIX, and other tools in Syensqo's business transformation to ensure process models directly shaped organisational design, security authorisations inside S/4HANA, process controls, and the SAP Fiori-based user experience.
Too often, SAP systems drift away from how work is actually performed, leading to role sprawl, audit exposure, and user frustration. By treating process models as living design artefacts that are integrated into system configuration and operations — and not static documentation that nobody looks at post go-live — Syensqo kept business operations and system configuration aligned from the outset.
The result is a more controlled and automated SAP operating model that supports imperative processes, compliance, security, and long-term sustainability.