Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Slack と Incident Command System / #slackbook

Avatar for Takumi Sakamoto Takumi Sakamoto
July 05, 2016
Programming
2
730

Slack と Incident Command System / #slackbook

6月28日に発売された『Slack入門』（技術評論社）の出版記念イベントにて Slack と Incident Command System について話をしました。

Avatar for Takumi Sakamoto

Takumi Sakamoto

July 05, 2016
Tweet

More Decks by Takumi Sakamoto

See All by Takumi Sakamoto
Building Data Pipelines with Apache Airflow
Avatar for Takumi Sakamoto takus
3
2.9k
The Missing Pieces of Amazon ECS (for me)
Avatar for Takumi Sakamoto takus
2
940
マイクロサービスとSRECon / #microserv
Avatar for Takumi Sakamoto takus
14
4.5k
Why and How SmartNews uses SaaS?
Avatar for Takumi Sakamoto takus
2
3.1k
スマートニュースの世界進出を支えるログ解析基盤 #jawsdays #tech
Avatar for Takumi Sakamoto takus
64
18k
SmartNews と Datadog
Avatar for Takumi Sakamoto takus
6
4k
ぜんぶ AWS でやらないワケ
Avatar for Takumi Sakamoto takus
55
110k
Velocity Conference 2013 Report
Avatar for Takumi Sakamoto takus
2
1.7k
若者が Velocity Conference に参加して感じた Perl の現実
Avatar for Takumi Sakamoto takus
0
840

Other Decks in Programming

See All in Programming
インターン生でもAuth0で 認証基盤刷新が出来るのか
Avatar for takumi taku271
0
190
CSC307 Lecture 06
Avatar for Javier Gonzalez-Sanchez javiergs
PRO
0
680
Honoを使ったリモートMCPサーバでAIツールとの連携を加速させる！
Avatar for とすり tosuri13
1
180
AWS re:Invent 2025参加 直前 Seattle-Tacoma Airport(SEA)におけるハードウェア紛失インシデントLT
Avatar for tetutetu214 tetutetu214
2
110
OCaml 5でモダンな並列プログラミングを Enjoyしよう!
Avatar for Haochen Kotoi-Xie haochenx
0
140
MUSUBIXとは
Avatar for Hisaho nahisaho
0
130
React 19でつくる「気持ちいいUI」- 楽観的UIのすすめ
Avatar for Hiroshi Morishige himorishige
11
7.4k
Fluid Templating in TYPO3 14
Avatar for Simon Praetorius s2b
0
130
AI & Enginnering
Avatar for codelynx codelynx
0
110
ぼくの開発環境2026
Avatar for yuzneri yuzneri
0
210
[KNOTS 2026登壇資料]AIで拡張‧交差する プロダクト開発のプロセス および携わるメンバーの役割
Avatar for hisatake hisatake
0
280
CSC307 Lecture 02
Avatar for Javier Gonzalez-Sanchez javiergs
PRO
1
780

Featured

See All Featured
Game over? The fight for quality and originality in the time of robots
Avatar for Wayne Barker wayneb77
1
120
Efficient Content Optimization with Google Search Console & Apps Script
Avatar for Katarina Dahlin katarinadahlin
PRO
0
320
How to Create Impact in a Changing Tech Landscape [PerfNow 2023]
Avatar for Tammy Everts tammyeverts
55
3.2k
Why Our Code Smells
Avatar for Brandon Keepers bkeepers
PRO
340
58k
How to Ace a Technical Interview
Avatar for Jacob Kaplan-Moss jacobian
281
24k
Exploring the Power of Turbo Streams & Action Cable | RailsConf2023
Avatar for Kevin Liebholz kevinliebholz
37
6.3k
Optimising Largest Contentful Paint
Avatar for Harry Roberts csswizardry
37
3.6k
The Cost Of JavaScript in 2023
Avatar for Addy Osmani addyosmani
55
9.5k
16th Malabo Montpellier Forum Presentation
Avatar for AKADEMIYA2063 akademiya2063
PRO
0
49
SEOcharity - Dark patterns in SEO and UX: How to avoid them and build a more ethical web
Avatar for Sara Fernández Carmona sarafernandez
0
120
Reflections from 52 weeks, 52 projects
Avatar for Jefferson Lam jeffersonlam
356
21k
Improving Core Web Vitals using Speculation Rules API
Avatar for Sergey Chernyshev sergeychernyshev
21
1.4k

Transcript

  1. ChatOps ͱ Incident Command System Takumi Sakamoto ʮSlackೖ໳ʯץߦه೦LTେձ 2016.07.05

  2. Takumi Sakamoto SRE @ SmartNews

  3. SmartNews • ϞόΠϧ࠷దԽ͞ΕͨχϡʔεΞϓϦ • શੈքͰ 1,800 ສμ΢ϯϩʔυ • ΞϧΰϦζϜʹΑͬͯ഑৴هࣄΛબ୒ https://www.smartnews.com/

  4. εϚχϡʔͱ Slack Slack೔ถҰ੪ಋೖͷཪଆʹ͋ΔɺSmartNewsͷάϩʔόϧͳνʔϜϏϧσΟϯάज़ͱ͸ʁ

  5. Πϯγσϯτ • ISO22300 ʹΑΔͱ࣍ͷΑ͏ʹఆٛ͞Ε͍ͯΔ • ʮதஅɾ્֐ɺଛࣦɺۓٸࣄଶɺةػʹɺͳΓಘΔ·ͨ͸ͦ ΕΒΛҾ͖ى͜͠ಘΔঢ়گʯ Πϯγσϯτ / Wikipedia

  6. SRE ຊ Ch.14 Incident Management ͋ͨΓͷ͓࿩ Site Reliability Engineering /

    O'Reilly

  7. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶃ • ਂ໷ʹΦϯίʔϧΛड͚ͨΤϯδχΞ͕ݪҼΛௐ΂࢝ΊΔ͕ɺ ঢ়گ͸ѱԽ͍ͯ͘͠Ұํ • ͨ·ͨ·ΦϯϥΠϯʹͳ͍ͬͯΔΤϯδχΞୡ͕ͦΕͧΕಠ ࣗʹௐࠪΛ͸͡ΊΔ

  8. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶄ • ্࢘͸ʮͳͥใࠂ͕͜Μͳʹ஗͍ͷͩʁʯͱౖ͓Γ • Ϗδωε෦໳ͷ VP ͸ʮ͍ͭʹͳͬͨΒ෮چ͢Δͷͩʁʯͱ ஞҰঢ়گใࠂΛٻΊΔ

  9. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶅ • ͨ·ͨ·ঢ়گΛௐ͍ࠪͯͨ͋͠ΔΤϯδχΞ͕ಥવͷર͖Ͱ 1 ߦͷίʔυमਖ਼Λͯ͠ɺଈ࠲ʹσϓϩΠ • ͦͷมߋ͕ΑΓࣄଶΛਂࠁʹ͠ɺ͢΂ͯͷαʔϏε͕ϝϧτ μ΢ϯ͢Δ

  10. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶆ • ͦͷޙɺෆ຾ෆٳͷ౒ྗʹΑͬͯͳΜͱ͔αʔϏεΛ෮چ • શһ͕ফ໣͖͍ͬͯ͠ΔͨΊɺಛʹΠϯγσϯτϨϙʔτͳ ͲΛ·ͱΊͣʹؼ୐ • ޙ೔ɺࢥ͍ग़͠ͳ͕Βॻ͜͏ͱ͢Δ΋ɺهԱ్͕੾Ε్੾Ε Ͱத్൒୺ͳϨϙʔτͱͳΔ

    • ࠜຊରԠ͕ߦΘΕͳ͔ͬͨͷͰɺ਺िؒޙʹ͓ͳ͡໰୊͕࠶ ൃ

  11. Կ͕Α͘ͳ͍ͷ͔ʁ • ͦΕͧΕͷ໾ׂ͕ϋοΩϦ͍ͯ͠ͳ͍ • ֤͕ࣗࣗ༝ͳ൑அͰରԠ͍ͯ͠Δ • εςʔΫϗϧμ΁ͷίϛϡχέʔγϣϯෆ଍ • ࠜຊݪҼͷৼΓฦΓ͕ࡶ

  12. NewRelic ࣾͷࣄྫ @SRECon'16 nrrd 911 ic me: The Incident Commander

    Role / USENIX SRECon 16

  13. Incident Command System • ถࠃͰ։ൃ͞Εͨࡂ֐ݱ৔ɾࣄ݅ݱ৔ͳͲʹ͓͚Δඪ४Խ͞ ΕͨϚωδϝϯτɾγεςϜͷ͜ͱɻ໋ྩܥ౷΍؅ཧख๏͕ ඪ४Խ͞Ε͍ͯΔ఺͕ಛ௃ɻ1970೥୅ʹফ๷ʹΑΓ։ൃ͞ Εɺঃʑʹଞͷߦ੓ػؔͳͲͰͷར༻͕֦େ͠ɺσϑΝΫτ ελϯμʔυʹͳͬͨɻ ΠϯγσϯτɾίϚϯυɾγεςϜ

    / Wikipedia

  14. ICS ͷྫ http://www.wikiwand.com/en/Incident_Command_System

  15. ϓϩηεʹ߹Θͤͯ୯७Խ nrrd 911 ic me: The Incident Commander Role /

    USENIX SRECon 16

  16. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  17. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  18. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  19. Կ͕Α͍ͷ͔ʁ • ݸʑͷ໾ׂ͕໌֬ʹఆٛ͞Ε͍ͯΔ • ৘ใϑϩʔͷ੍ޚ • શମ΁ͷӨڹΛߟ্ྀͨ͠Ͱͷ൑அ

  20. Ͳ͏΍ͬͯීٴ͍͔ͯ͘͠ʁ $IBU0QT

  21. DEMO https://gist.github.com/takus/349f4097a597d606dd8749095df323b7

  22. Πϯγσϯτൃੜ

  23. εςʔλεߋ৽

  24. ސ٬ͱͷίϛϡχέʔγϣϯ

  25. ରԠ׬ྃ

  26. ৼΓฦΓͷ४උ

  27. ·ͱΊ • Incident Command System • ΠϯγσϯτରԠͷͨΊͷඪ४Խ͞Εͨ؅ཧγεςϜ • ໾ׂͷ໌֬Խɺ৘ใϑϩʔͷ੍ޚɺਖ਼͍͠൑அ •

    ChatOps • ϓϩηεΛαϙʔτ͢ΔͨΊͷಓ۩ͱͯ͠࢖͏ • ϓϩηεͷಋೖࢧԉʹ΋໾ཱͪ·͢