Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Slack と Incident Command System / #slackbook

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for Takumi Sakamoto Takumi Sakamoto
July 05, 2016
Programming
750
2

Slack と Incident Command System / #slackbook

6月28日に発売された『Slack入門』（技術評論社）の出版記念イベントにて Slack と Incident Command System について話をしました。

Avatar for Takumi Sakamoto

Takumi Sakamoto

July 05, 2016

More Decks by Takumi Sakamoto

See All by Takumi Sakamoto
Building Data Pipelines with Apache Airflow
Avatar for Takumi Sakamoto takus
3
2.9k
The Missing Pieces of Amazon ECS (for me)
Avatar for Takumi Sakamoto takus
2
960
マイクロサービスとSRECon / #microserv
Avatar for Takumi Sakamoto takus
14
4.6k
Why and How SmartNews uses SaaS?
Avatar for Takumi Sakamoto takus
2
3.1k
スマートニュースの世界進出を支えるログ解析基盤 #jawsdays #tech
Avatar for Takumi Sakamoto takus
64
18k
SmartNews と Datadog
Avatar for Takumi Sakamoto takus
6
4k
ぜんぶ AWS でやらないワケ
Avatar for Takumi Sakamoto takus
55
110k
Velocity Conference 2013 Report
Avatar for Takumi Sakamoto takus
2
1.7k
若者が Velocity Conference に参加して感じた Perl の現実
Avatar for Takumi Sakamoto takus
0
850

Other Decks in Programming

See All in Programming
PHP で mp3 プレイヤーを実装しよう
Avatar for memory m3m0r7
PRO
0
290
ハーネスエンジニアリングにどう向き合うか 〜ルールファイルを超えて開発プロセスを設計する〜 / How to approach harness engineering
Avatar for r-kagaya rkaga
24
16k
Vibe NLP for Applied NLP
Avatar for Ines Montani inesmontani
PRO
0
520
アクセシビリティ試験の"その後"を仕組み化する
Avatar for yuuumin yuuumiravy
1
180
AI-DLC Deep Dive
Avatar for yuukiyo yuukiyo
9
5k
決定論 vs 確率論：Gemini 3 FlashとTF-IDFを組み合わせた「法規判定エンジン」の構築
Avatar for Shu Kobuchi shukob
0
130
ソフトウェア設計の結合バランス #phperkaigi
Avatar for Takuma Kajikawa kajitack
0
160
GitHubCopilotCLIをはじめよう.pdf
Avatar for tkym htkym
0
290
Claude Code × Gemini × Ebitengine ゲーム制作素人WebエンジニアがGoでゲームを作った話
Avatar for webzawa webzawa
0
190
2026_04_15_量子計算をパズルとして解く
Avatar for HideakiTakechi hideakitakechi
0
130
Don't Prompt Harder, Structure Better
Avatar for Yusuke Kita kitasuke
0
790
AIベース静的検査器の偽陽性率を抑える工夫3選
Avatar for Kuniwak orgachem
PRO
4
370

Featured

See All Featured
Scaling GitHub
Avatar for Zach Holman holman
464
140k
GitHub's CSS Performance
Avatar for Jon Rohan jonrohan
1032
470k
Learning to Love Humans: Emotional Interface Design
Avatar for Aarron Walter aarron
275
41k
Visual Storytelling: How to be a Superhuman Communicator
Avatar for David Neal reverentgeek
2
520
Prompt Engineering for Job Search
Avatar for Mfonobong Umondia mfonobong
0
280
Pawsitive SEO: Lessons from My Dog (and Many Mistakes) on Thriving as a Consultant in the Age of AI
Avatar for David Carrasco davidcarrasco
0
130
ReactJS: Keep Simple. Everything can be a component!
Avatar for Pedro Nauck pedronauck
666
130k
Site-Speed That Sticks
Avatar for Harry Roberts csswizardry
13
1.2k
16th Malabo Montpellier Forum Presentation
Avatar for AKADEMIYA2063 akademiya2063
PRO
0
110
Agile Leadership in an Agile Organization
Avatar for Dr. Kim W Petersen kimpetersen
PRO
0
140
Navigating Algorithm Shifts & AI Overviews - #SMXNext
Avatar for Aleyda Solis aleyda
1
1.2k
Effective software design: The role of men in debugging patriarchy in IT @ Voxxed Days AMS
Avatar for Kenny Baas-Schwegler baasie
0
310

Transcript

  1. ChatOps ͱ Incident Command System Takumi Sakamoto ʮSlackೖ໳ʯץߦه೦LTେձ 2016.07.05

  2. Takumi Sakamoto SRE @ SmartNews

  3. SmartNews • ϞόΠϧ࠷దԽ͞ΕͨχϡʔεΞϓϦ • શੈքͰ 1,800 ສμ΢ϯϩʔυ • ΞϧΰϦζϜʹΑͬͯ഑৴هࣄΛબ୒ https://www.smartnews.com/

  4. εϚχϡʔͱ Slack Slack೔ถҰ੪ಋೖͷཪଆʹ͋ΔɺSmartNewsͷάϩʔόϧͳνʔϜϏϧσΟϯάज़ͱ͸ʁ

  5. Πϯγσϯτ • ISO22300 ʹΑΔͱ࣍ͷΑ͏ʹఆٛ͞Ε͍ͯΔ • ʮதஅɾ્֐ɺଛࣦɺۓٸࣄଶɺةػʹɺͳΓಘΔ·ͨ͸ͦ ΕΒΛҾ͖ى͜͠ಘΔঢ়گʯ Πϯγσϯτ / Wikipedia

  6. SRE ຊ Ch.14 Incident Management ͋ͨΓͷ͓࿩ Site Reliability Engineering /

    O'Reilly

  7. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶃ • ਂ໷ʹΦϯίʔϧΛड͚ͨΤϯδχΞ͕ݪҼΛௐ΂࢝ΊΔ͕ɺ ঢ়گ͸ѱԽ͍ͯ͘͠Ұํ • ͨ·ͨ·ΦϯϥΠϯʹͳ͍ͬͯΔΤϯδχΞୡ͕ͦΕͧΕಠ ࣗʹௐࠪΛ͸͡ΊΔ

  8. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶄ • ্࢘͸ʮͳͥใࠂ͕͜Μͳʹ஗͍ͷͩʁʯͱౖ͓Γ • Ϗδωε෦໳ͷ VP ͸ʮ͍ͭʹͳͬͨΒ෮چ͢Δͷͩʁʯͱ ஞҰঢ়گใࠂΛٻΊΔ

  9. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶅ • ͨ·ͨ·ঢ়گΛௐ͍ࠪͯͨ͋͠ΔΤϯδχΞ͕ಥવͷર͖Ͱ 1 ߦͷίʔυमਖ਼Λͯ͠ɺଈ࠲ʹσϓϩΠ • ͦͷมߋ͕ΑΓࣄଶΛਂࠁʹ͠ɺ͢΂ͯͷαʔϏε͕ϝϧτ μ΢ϯ͢Δ

  10. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶆ • ͦͷޙɺෆ຾ෆٳͷ౒ྗʹΑͬͯͳΜͱ͔αʔϏεΛ෮چ • શһ͕ফ໣͖͍ͬͯ͠ΔͨΊɺಛʹΠϯγσϯτϨϙʔτͳ ͲΛ·ͱΊͣʹؼ୐ • ޙ೔ɺࢥ͍ग़͠ͳ͕Βॻ͜͏ͱ͢Δ΋ɺهԱ్͕੾Ε్੾Ε Ͱத్൒୺ͳϨϙʔτͱͳΔ

    • ࠜຊରԠ͕ߦΘΕͳ͔ͬͨͷͰɺ਺िؒޙʹ͓ͳ͡໰୊͕࠶ ൃ

  11. Կ͕Α͘ͳ͍ͷ͔ʁ • ͦΕͧΕͷ໾ׂ͕ϋοΩϦ͍ͯ͠ͳ͍ • ֤͕ࣗࣗ༝ͳ൑அͰରԠ͍ͯ͠Δ • εςʔΫϗϧμ΁ͷίϛϡχέʔγϣϯෆ଍ • ࠜຊݪҼͷৼΓฦΓ͕ࡶ

  12. NewRelic ࣾͷࣄྫ @SRECon'16 nrrd 911 ic me: The Incident Commander

    Role / USENIX SRECon 16

  13. Incident Command System • ถࠃͰ։ൃ͞Εͨࡂ֐ݱ৔ɾࣄ݅ݱ৔ͳͲʹ͓͚Δඪ४Խ͞ ΕͨϚωδϝϯτɾγεςϜͷ͜ͱɻ໋ྩܥ౷΍؅ཧख๏͕ ඪ४Խ͞Ε͍ͯΔ఺͕ಛ௃ɻ1970೥୅ʹফ๷ʹΑΓ։ൃ͞ Εɺঃʑʹଞͷߦ੓ػؔͳͲͰͷར༻͕֦େ͠ɺσϑΝΫτ ελϯμʔυʹͳͬͨɻ ΠϯγσϯτɾίϚϯυɾγεςϜ

    / Wikipedia

  14. ICS ͷྫ http://www.wikiwand.com/en/Incident_Command_System

  15. ϓϩηεʹ߹Θͤͯ୯७Խ nrrd 911 ic me: The Incident Commander Role /

    USENIX SRECon 16

  16. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  17. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  18. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  19. Կ͕Α͍ͷ͔ʁ • ݸʑͷ໾ׂ͕໌֬ʹఆٛ͞Ε͍ͯΔ • ৘ใϑϩʔͷ੍ޚ • શମ΁ͷӨڹΛߟ্ྀͨ͠Ͱͷ൑அ

  20. Ͳ͏΍ͬͯීٴ͍͔ͯ͘͠ʁ $IBU0QT

  21. DEMO https://gist.github.com/takus/349f4097a597d606dd8749095df323b7

  22. Πϯγσϯτൃੜ

  23. εςʔλεߋ৽

  24. ސ٬ͱͷίϛϡχέʔγϣϯ

  25. ରԠ׬ྃ

  26. ৼΓฦΓͷ४උ

  27. ·ͱΊ • Incident Command System • ΠϯγσϯτରԠͷͨΊͷඪ४Խ͞Εͨ؅ཧγεςϜ • ໾ׂͷ໌֬Խɺ৘ใϑϩʔͷ੍ޚɺਖ਼͍͠൑அ •

    ChatOps • ϓϩηεΛαϙʔτ͢ΔͨΊͷಓ۩ͱͯ͠࢖͏ • ϓϩηεͷಋೖࢧԉʹ΋໾ཱͪ·͢