Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Slack と Incident Command System / #slackbook

Avatar for Takumi Sakamoto Takumi Sakamoto
July 05, 2016
Programming
2
700

Slack と Incident Command System / #slackbook

6月28日に発売された『Slack入門』（技術評論社）の出版記念イベントにて Slack と Incident Command System について話をしました。

Avatar for Takumi Sakamoto

Takumi Sakamoto

July 05, 2016
Tweet

More Decks by Takumi Sakamoto

See All by Takumi Sakamoto
Building Data Pipelines with Apache Airflow
Avatar for Takumi Sakamoto takus
3
2.8k
The Missing Pieces of Amazon ECS (for me)
Avatar for Takumi Sakamoto takus
2
910
マイクロサービスとSRECon / #microserv
Avatar for Takumi Sakamoto takus
14
4.5k
Why and How SmartNews uses SaaS?
Avatar for Takumi Sakamoto takus
2
3k
スマートニュースの世界進出を支えるログ解析基盤 #jawsdays #tech
Avatar for Takumi Sakamoto takus
64
18k
SmartNews と Datadog
Avatar for Takumi Sakamoto takus
6
3.9k
ぜんぶ AWS でやらないワケ
Avatar for Takumi Sakamoto takus
55
110k
Velocity Conference 2013 Report
Avatar for Takumi Sakamoto takus
2
1.7k
若者が Velocity Conference に参加して感じた Perl の現実
Avatar for Takumi Sakamoto takus
0
800

Other Decks in Programming

See All in Programming
Google Agent Development Kit でLINE Botを作ってみた
Avatar for Kento.Yamada ymd65536
2
250
Rubyでやりたい駆動開発 / Ruby driven development
Avatar for chobishiba chobishiba
1
730
0626 Findy Product Manager LT Night_高田スライド_speaker deck用
Avatar for Mana Takada mana_takada
0
180
VS Code Update for GitHub Copilot
Avatar for 74th(Atsushi Morimoto) 74th
2
650
iOS 26にアップデートすると実機でのHot Reloadができない？
Avatar for Aoi Umigishi umigishiaoi
0
130
新メンバーも今日から大活躍！SREが支えるスケールし続ける組織のオンボーディング
Avatar for HonMarkHunt honmarkhunt
5
7.6k
レベル1の開発生産性向上に取り組む − 日々の作業の効率化・自動化を通じた改善活動
Avatar for kesoji kesoji
0
230
チームで開発し事業を加速するための"良い"設計の考え方 @ サポーターズCoLab 2025-07-08
Avatar for Agata Naomichi agatan
1
430
Deep Dive into ~/.claude/projects
Avatar for Yuya Hirayama hiragram
14
2.6k
たった 1 枚の PHP ファイルで実装する MCP サーバ / MCP Server with Vanilla PHP
Avatar for Shohei Okada okashoi
1
260
AI コーディングエージェントの時代へ：JetBrains が描く開発の未来
Avatar for Masaru Horioka masaruhr
1
180
High-Level Programming Languages in AI Era -Human Thought and Mind-
Avatar for Hayato Ishida hayat01sh1da
PRO
0
780

Featured

See All Featured
Optimizing for Happiness
Avatar for Tom Preston-Werner mojombo
379
70k
Let's Do A Bunch of Simple Stuff to Make Websites Faster
Avatar for Chris Coyier chriscoyier
507
140k
Learning to Love Humans: Emotional Interface Design
Avatar for Aarron Walter aarron
273
40k
Fashionably flexible responsive web design (full day workshop)
Avatar for Andy Clarke malarkey
407
66k
Visualizing Your Data: Incorporating Mongo into Loggly Infrastructure
Avatar for mongodb mongodb
46
9.6k
Code Review Best Practice
Avatar for Trisha Gee trishagee
69
19k
Documentation Writing (for coders)
Avatar for Carmen Chung carmenintech
72
4.9k
Music & Morning Musume
Avatar for Bryan Veloso bryan
46
6.6k
Raft: Consensus for Rubyists
Avatar for Patrick Van Stee vanstee
140
7k
Producing Creativity
Avatar for Steve Smith orderedlist
PRO
346
40k
Into the Great Unknown - MozCon
Avatar for Noah Learner thekraken
40
1.9k
Building Adaptive Systems
Avatar for Chris Keathley keathley
43
2.7k

Transcript

  1. ChatOps ͱ Incident Command System Takumi Sakamoto ʮSlackೖ໳ʯץߦه೦LTେձ 2016.07.05

  2. Takumi Sakamoto SRE @ SmartNews

  3. SmartNews • ϞόΠϧ࠷దԽ͞ΕͨχϡʔεΞϓϦ • શੈքͰ 1,800 ສμ΢ϯϩʔυ • ΞϧΰϦζϜʹΑͬͯ഑৴هࣄΛબ୒ https://www.smartnews.com/

  4. εϚχϡʔͱ Slack Slack೔ถҰ੪ಋೖͷཪଆʹ͋ΔɺSmartNewsͷάϩʔόϧͳνʔϜϏϧσΟϯάज़ͱ͸ʁ

  5. Πϯγσϯτ • ISO22300 ʹΑΔͱ࣍ͷΑ͏ʹఆٛ͞Ε͍ͯΔ • ʮதஅɾ્֐ɺଛࣦɺۓٸࣄଶɺةػʹɺͳΓಘΔ·ͨ͸ͦ ΕΒΛҾ͖ى͜͠ಘΔঢ়گʯ Πϯγσϯτ / Wikipedia

  6. SRE ຊ Ch.14 Incident Management ͋ͨΓͷ͓࿩ Site Reliability Engineering /

    O'Reilly

  7. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶃ • ਂ໷ʹΦϯίʔϧΛड͚ͨΤϯδχΞ͕ݪҼΛௐ΂࢝ΊΔ͕ɺ ঢ়گ͸ѱԽ͍ͯ͘͠Ұํ • ͨ·ͨ·ΦϯϥΠϯʹͳ͍ͬͯΔΤϯδχΞୡ͕ͦΕͧΕಠ ࣗʹௐࠪΛ͸͡ΊΔ

  8. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶄ • ্࢘͸ʮͳͥใࠂ͕͜Μͳʹ஗͍ͷͩʁʯͱౖ͓Γ • Ϗδωε෦໳ͷ VP ͸ʮ͍ͭʹͳͬͨΒ෮چ͢Δͷͩʁʯͱ ஞҰঢ়گใࠂΛٻΊΔ

  9. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶅ • ͨ·ͨ·ঢ়گΛௐ͍ࠪͯͨ͋͠ΔΤϯδχΞ͕ಥવͷર͖Ͱ 1 ߦͷίʔυमਖ਼Λͯ͠ɺଈ࠲ʹσϓϩΠ • ͦͷมߋ͕ΑΓࣄଶΛਂࠁʹ͠ɺ͢΂ͯͷαʔϏε͕ϝϧτ μ΢ϯ͢Δ

  10. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶆ • ͦͷޙɺෆ຾ෆٳͷ౒ྗʹΑͬͯͳΜͱ͔αʔϏεΛ෮چ • શһ͕ফ໣͖͍ͬͯ͠ΔͨΊɺಛʹΠϯγσϯτϨϙʔτͳ ͲΛ·ͱΊͣʹؼ୐ • ޙ೔ɺࢥ͍ग़͠ͳ͕Βॻ͜͏ͱ͢Δ΋ɺهԱ్͕੾Ε్੾Ε Ͱத్൒୺ͳϨϙʔτͱͳΔ

    • ࠜຊରԠ͕ߦΘΕͳ͔ͬͨͷͰɺ਺िؒޙʹ͓ͳ͡໰୊͕࠶ ൃ

  11. Կ͕Α͘ͳ͍ͷ͔ʁ • ͦΕͧΕͷ໾ׂ͕ϋοΩϦ͍ͯ͠ͳ͍ • ֤͕ࣗࣗ༝ͳ൑அͰରԠ͍ͯ͠Δ • εςʔΫϗϧμ΁ͷίϛϡχέʔγϣϯෆ଍ • ࠜຊݪҼͷৼΓฦΓ͕ࡶ

  12. NewRelic ࣾͷࣄྫ @SRECon'16 nrrd 911 ic me: The Incident Commander

    Role / USENIX SRECon 16

  13. Incident Command System • ถࠃͰ։ൃ͞Εͨࡂ֐ݱ৔ɾࣄ݅ݱ৔ͳͲʹ͓͚Δඪ४Խ͞ ΕͨϚωδϝϯτɾγεςϜͷ͜ͱɻ໋ྩܥ౷΍؅ཧख๏͕ ඪ४Խ͞Ε͍ͯΔ఺͕ಛ௃ɻ1970೥୅ʹফ๷ʹΑΓ։ൃ͞ Εɺঃʑʹଞͷߦ੓ػؔͳͲͰͷར༻͕֦େ͠ɺσϑΝΫτ ελϯμʔυʹͳͬͨɻ ΠϯγσϯτɾίϚϯυɾγεςϜ

    / Wikipedia

  14. ICS ͷྫ http://www.wikiwand.com/en/Incident_Command_System

  15. ϓϩηεʹ߹Θͤͯ୯७Խ nrrd 911 ic me: The Incident Commander Role /

    USENIX SRECon 16

  16. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  17. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  18. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  19. Կ͕Α͍ͷ͔ʁ • ݸʑͷ໾ׂ͕໌֬ʹఆٛ͞Ε͍ͯΔ • ৘ใϑϩʔͷ੍ޚ • શମ΁ͷӨڹΛߟ্ྀͨ͠Ͱͷ൑அ

  20. Ͳ͏΍ͬͯීٴ͍͔ͯ͘͠ʁ $IBU0QT

  21. DEMO https://gist.github.com/takus/349f4097a597d606dd8749095df323b7

  22. Πϯγσϯτൃੜ

  23. εςʔλεߋ৽

  24. ސ٬ͱͷίϛϡχέʔγϣϯ

  25. ରԠ׬ྃ

  26. ৼΓฦΓͷ४උ

  27. ·ͱΊ • Incident Command System • ΠϯγσϯτରԠͷͨΊͷඪ४Խ͞Εͨ؅ཧγεςϜ • ໾ׂͷ໌֬Խɺ৘ใϑϩʔͷ੍ޚɺਖ਼͍͠൑அ •

    ChatOps • ϓϩηεΛαϙʔτ͢ΔͨΊͷಓ۩ͱͯ͠࢖͏ • ϓϩηεͷಋೖࢧԉʹ΋໾ཱͪ·͢