Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Slack と Incident Command System / #slackbook

Avatar for Takumi Sakamoto Takumi Sakamoto
July 05, 2016
Programming
2
700

Slack と Incident Command System / #slackbook

6月28日に発売された『Slack入門』（技術評論社）の出版記念イベントにて Slack と Incident Command System について話をしました。

Avatar for Takumi Sakamoto

Takumi Sakamoto

July 05, 2016
Tweet

More Decks by Takumi Sakamoto

See All by Takumi Sakamoto
Building Data Pipelines with Apache Airflow
Avatar for Takumi Sakamoto takus
3
2.8k
The Missing Pieces of Amazon ECS (for me)
Avatar for Takumi Sakamoto takus
2
910
マイクロサービスとSRECon / #microserv
Avatar for Takumi Sakamoto takus
14
4.5k
Why and How SmartNews uses SaaS?
Avatar for Takumi Sakamoto takus
2
3k
スマートニュースの世界進出を支えるログ解析基盤 #jawsdays #tech
Avatar for Takumi Sakamoto takus
64
18k
SmartNews と Datadog
Avatar for Takumi Sakamoto takus
6
3.9k
ぜんぶ AWS でやらないワケ
Avatar for Takumi Sakamoto takus
55
110k
Velocity Conference 2013 Report
Avatar for Takumi Sakamoto takus
2
1.7k
若者が Velocity Conference に参加して感じた Perl の現実
Avatar for Takumi Sakamoto takus
0
800

Other Decks in Programming

See All in Programming
Claude Code と OpenAI o3 で メタデータ情報を作る
Avatar for laket laket
0
100
CLI ツールを Go ライブラリ として再実装する理由 / Why reimplement a CLI tool as a Go library
Avatar for ktr ktr_0731
3
930
Advanced Micro Frontends: Multi Version/ Framework Scenarios
Avatar for Manfred Steyer manfredsteyer
PRO
0
140
DynamoDBは怖くない！〜テーブル設計の勘所とテスト戦略〜
Avatar for hiroto_0411 hyamazaki
0
160
Quality Gates in the Age of Agentic Coding
Avatar for Hélio Medeiros helmedeiros
PRO
1
120
What's new in Adaptive Android development
Avatar for Sungyong An fornewid
0
130
DatadogのArchived LogsをSnowflakeで高速に検索する方法（Archive Searchでオワコンにならないことを祈って） / How to search Datadog Archived Logs quickly with Snowflake (hoping Datadog Archive Search doesn’t make this obsolete)
Avatar for Civitaspo civitaspo
0
110
Git Sync を超える！OSS で実現する CDK Pull 型デプロイ / Deploying CDK with PipeCD in Pull-style
Avatar for Tetsuya Kikuchi tkikuc
4
510
Go製CLIツールをnpmで配布するには
Avatar for syumai syumai
2
1k
NEWT Backend Evolution
Avatar for Rodrigo Ramirez xpromx
1
170
PHPカンファレンス関西2025　基調講演
Avatar for SUGIMOTO Kei sugimotokei
6
1.1k
リバースエンジニアリング新時代へ！
GhidraとClaude DesktopをMCPで繋ぐ/findy202507
Avatar for @tkmru tkmru
7
1.7k

Featured

See All Featured
Agile that works and the tools we love
Avatar for Rasmus Luckow-Nielsen rasmusluckow
329
21k
Building an army of robots
Avatar for Kyle Neath kneath
306
45k
The Power of CSS Pseudo Elements
Avatar for Geoffrey Crofte geoffreycrofte
77
5.9k
Visualizing Your Data: Incorporating Mongo into Loggly Infrastructure
Avatar for mongodb mongodb
47
9.6k
A Modern Web Designer's Workflow
Avatar for Chris Coyier chriscoyier
695
190k
Code Reviewing Like a Champion
Avatar for maltzj maltzj
524
40k
Raft: Consensus for Rubyists
Avatar for Patrick Van Stee vanstee
140
7k
BBQ
Avatar for Matthew Crist matthewcrist
89
9.8k
Art, The Web, and Tiny UX
Avatar for Lynn Fisher lynnandtonic
301
21k
Code Review Best Practice
Avatar for Trisha Gee trishagee
69
19k
XXLCSS - How to scale CSS and keep your sanity
Avatar for Zaharenia Atzitzikaki sugarenia
248
1.3M
Exploring the Power of Turbo Streams & Action Cable | RailsConf2023
Avatar for Kevin Liebholz kevinliebholz
34
6k

Transcript

  1. ChatOps ͱ Incident Command System Takumi Sakamoto ʮSlackೖ໳ʯץߦه೦LTେձ 2016.07.05

  2. Takumi Sakamoto SRE @ SmartNews

  3. SmartNews • ϞόΠϧ࠷దԽ͞ΕͨχϡʔεΞϓϦ • શੈքͰ 1,800 ສμ΢ϯϩʔυ • ΞϧΰϦζϜʹΑͬͯ഑৴هࣄΛબ୒ https://www.smartnews.com/

  4. εϚχϡʔͱ Slack Slack೔ถҰ੪ಋೖͷཪଆʹ͋ΔɺSmartNewsͷάϩʔόϧͳνʔϜϏϧσΟϯάज़ͱ͸ʁ

  5. Πϯγσϯτ • ISO22300 ʹΑΔͱ࣍ͷΑ͏ʹఆٛ͞Ε͍ͯΔ • ʮதஅɾ્֐ɺଛࣦɺۓٸࣄଶɺةػʹɺͳΓಘΔ·ͨ͸ͦ ΕΒΛҾ͖ى͜͠ಘΔঢ়گʯ Πϯγσϯτ / Wikipedia

  6. SRE ຊ Ch.14 Incident Management ͋ͨΓͷ͓࿩ Site Reliability Engineering /

    O'Reilly

  7. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶃ • ਂ໷ʹΦϯίʔϧΛड͚ͨΤϯδχΞ͕ݪҼΛௐ΂࢝ΊΔ͕ɺ ঢ়گ͸ѱԽ͍ͯ͘͠Ұํ • ͨ·ͨ·ΦϯϥΠϯʹͳ͍ͬͯΔΤϯδχΞୡ͕ͦΕͧΕಠ ࣗʹௐࠪΛ͸͡ΊΔ

  8. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶄ • ্࢘͸ʮͳͥใࠂ͕͜Μͳʹ஗͍ͷͩʁʯͱౖ͓Γ • Ϗδωε෦໳ͷ VP ͸ʮ͍ͭʹͳͬͨΒ෮چ͢Δͷͩʁʯͱ ஞҰঢ়گใࠂΛٻΊΔ

  9. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶅ • ͨ·ͨ·ঢ়گΛௐ͍ࠪͯͨ͋͠ΔΤϯδχΞ͕ಥવͷર͖Ͱ 1 ߦͷίʔυमਖ਼Λͯ͠ɺଈ࠲ʹσϓϩΠ • ͦͷมߋ͕ΑΓࣄଶΛਂࠁʹ͠ɺ͢΂ͯͷαʔϏε͕ϝϧτ μ΢ϯ͢Δ

  10. ͋ΔΠϯγσϯτରԠͷ༷ࢠ ᶆ • ͦͷޙɺෆ຾ෆٳͷ౒ྗʹΑͬͯͳΜͱ͔αʔϏεΛ෮چ • શһ͕ফ໣͖͍ͬͯ͠ΔͨΊɺಛʹΠϯγσϯτϨϙʔτͳ ͲΛ·ͱΊͣʹؼ୐ • ޙ೔ɺࢥ͍ग़͠ͳ͕Βॻ͜͏ͱ͢Δ΋ɺهԱ్͕੾Ε్੾Ε Ͱத్൒୺ͳϨϙʔτͱͳΔ

    • ࠜຊରԠ͕ߦΘΕͳ͔ͬͨͷͰɺ਺िؒޙʹ͓ͳ͡໰୊͕࠶ ൃ

  11. Կ͕Α͘ͳ͍ͷ͔ʁ • ͦΕͧΕͷ໾ׂ͕ϋοΩϦ͍ͯ͠ͳ͍ • ֤͕ࣗࣗ༝ͳ൑அͰରԠ͍ͯ͠Δ • εςʔΫϗϧμ΁ͷίϛϡχέʔγϣϯෆ଍ • ࠜຊݪҼͷৼΓฦΓ͕ࡶ

  12. NewRelic ࣾͷࣄྫ @SRECon'16 nrrd 911 ic me: The Incident Commander

    Role / USENIX SRECon 16

  13. Incident Command System • ถࠃͰ։ൃ͞Εͨࡂ֐ݱ৔ɾࣄ݅ݱ৔ͳͲʹ͓͚Δඪ४Խ͞ ΕͨϚωδϝϯτɾγεςϜͷ͜ͱɻ໋ྩܥ౷΍؅ཧख๏͕ ඪ४Խ͞Ε͍ͯΔ఺͕ಛ௃ɻ1970೥୅ʹফ๷ʹΑΓ։ൃ͞ Εɺঃʑʹଞͷߦ੓ػؔͳͲͰͷར༻͕֦େ͠ɺσϑΝΫτ ελϯμʔυʹͳͬͨɻ ΠϯγσϯτɾίϚϯυɾγεςϜ

    / Wikipedia

  14. ICS ͷྫ http://www.wikiwand.com/en/Incident_Command_System

  15. ϓϩηεʹ߹Θͤͯ୯७Խ nrrd 911 ic me: The Incident Commander Role /

    USENIX SRECon 16

  16. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  17. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  18. nrrd 911 ic me: The Incident Commander Role / USENIX

    SRECon 16

  19. Կ͕Α͍ͷ͔ʁ • ݸʑͷ໾ׂ͕໌֬ʹఆٛ͞Ε͍ͯΔ • ৘ใϑϩʔͷ੍ޚ • શମ΁ͷӨڹΛߟ্ྀͨ͠Ͱͷ൑அ

  20. Ͳ͏΍ͬͯීٴ͍͔ͯ͘͠ʁ $IBU0QT

  21. DEMO https://gist.github.com/takus/349f4097a597d606dd8749095df323b7

  22. Πϯγσϯτൃੜ

  23. εςʔλεߋ৽

  24. ސ٬ͱͷίϛϡχέʔγϣϯ

  25. ରԠ׬ྃ

  26. ৼΓฦΓͷ४උ

  27. ·ͱΊ • Incident Command System • ΠϯγσϯτରԠͷͨΊͷඪ४Խ͞Εͨ؅ཧγεςϜ • ໾ׂͷ໌֬Խɺ৘ใϑϩʔͷ੍ޚɺਖ਼͍͠൑அ •

    ChatOps • ϓϩηεΛαϙʔτ͢ΔͨΊͷಓ۩ͱͯ͠࢖͏ • ϓϩηεͷಋೖࢧԉʹ΋໾ཱͪ·͢