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Introduction to business: management

Ted Major
March 29, 2016

Introduction to business: management

CC-BY-SA

Ted Major

March 29, 2016
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  1. Understanding the
    management
    process
    cc licensed ( BY ) flickr photo by VFS Digital Design: http://flic.kr/p/9dTsfj

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  2. Quiz
    • Closed book/closed notes
    • Phones & computers put away
    • You may collaborate with your team
    • You are responsible for the answers on
    your quiz
    • You do not have to choose the same
    answers as your team

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  3. managers/supervisors?
    Good?
    Why?
    Bad?
    Why?

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  4. View Slide

  5. Management functions
    • Planning
    • Organizing
    • Leading
    • Controlling

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  6. technical skills
    cc licensed ( BY ) flickr photo by Samuel Z.: http://flic.kr/p/dwa7eH

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  7. Human
    skills
    flickr photo by netzkobold https://flic.kr/p/4Vu39Y shared
    under a Creative Commons (BY-NC-SA) license

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  8. Conceptual skills
    flickr photo by Austin Kleon https://flic.kr/p/xXCaC
    shared under a Creative Commons (BY-NC-ND)
    license

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  9. Planning
    flickr photo by jurvetson https://flic.kr/p/2U3iX
    shared under a Creative Commons (BY) license

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  10. zappos.com
    Mission statement: "To provide the best
    customer service possible."
    flickr photo by Robert Scoble https://flic.kr/p/6htuGK
    shared under a Creative Commons (BY) license

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  11. Goals = long-term
    strategy
    flickr photo by steve9567
    https://flic.kr/p/rCxB49 shared under a
    Creative Commons (BY-ND) license

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  12. Objectives= short-term tactics
    flickr photo by David M*
    https://flic.kr/p/cDieK
    shared under a CC
    (BY-NC) license

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  13. flickr photo by jean-louis zimmermann https://flic.kr/p/5DXvBK
    shared under a Creative Commons (BY) license

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  14. Blackberry/RIM
    Vision: Research In Motion (RIM) is a leading
    designer, manufacturer and marketer of
    innovative wireless solutions for the worldwide
    mobile communications market.
    Mission: Through the development of integrated
    hardware, software and services that support
    multiple wireless network standards, RIM
    provides platforms and solutions for seamless
    access to time-sensitive information including
    email, phone, text messaging (SMS and MMS),
    Internet and intranet-based applications

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  15. In teams:
    • Perform a SWOT analysis of
    RIM/Blackberry's current situation
    • Suggest objectives and goals for RIM to
    succeed in the current smartphone/tablet
    marketplace

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  16. Organizing role of management
    flickr photo by shawnzrossi https://flic.kr/p/bhi3 shared under a
    Creative Commons (BY) license

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  17. Organizing
    Allocate resources to achieve plans
    Resources?
    • Material resources
    • Human resources
    • Financial resources
    • Information

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  18. cc licensed ( BY ) flickr photo by Marcin Wichary: http://flic.kr/p/4Afw4m

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  19. chain of
    command
    cc licensed ( BY ) flickr photo by Daniel Kramer:
    http://flic.kr/p/druWBL

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  20. span of control
    (span of management)
    cc licensed ( BY NC SA ) flickr photo by Trey Ratcliff: http://flic.kr/p/7LGh15

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  21. Tall Organizations
    cc licensed ( BY NC SA ) flickr photo by Steve Selwood: http://flic.kr/p/5tkEBL

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  22. Flat organizations
    ©MichelleKopczyk http://www.flickr.com/photos/michellekopczyk/

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  23. Tall or Flat?
    • Centralization
    – Decision-making concentrated at top
    – Little employee empowerment
    • Decentralization
    – Decision-making throughout organization
    – More employee empowerment
    • Manufacturing
    • Service

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  24. Tall or Flat?
    • Span of Control: # of employees/manager
    –Skill of manager
    –Skill of employees
    –Complexity of job
    • geographical closeness
    • functional similarity
    • need for coordination
    • planning demands
    • functional complexity

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  25. small v. large organizations
    small
    tall or flat structure
    short chain of command
    large
    tall or flat structure
    long chain of command

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  26. Leading
    flickr photo by pedrosimoes7 https://flic.kr/p/2YY3c3 shared
    under a Creative Commons (BY) license

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  27. Autocratic
    flickr photo by Creativity+ Timothy K Hamilton
    https://flic.kr/p/4R6cvu shared under a CC (BY-NC-ND) license

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  28. Democratic
    flickr photo by Just Us 3 https://flic.kr/p/rPNHd shared
    under a Creative Commons (BY-NC) license

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  29. Free rein
    (laissez faire)
    flickr photo by TitaniumDreads https://flic.kr/p/2hUhzm shared under a
    Creative Commons (BY-NC-SA) license

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  30. Controlling
    flickr photo by cliff1066™ https://flic.kr/p/5mQLXj
    shared under a Creative Commons (BY) license

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