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Introduction to business: management

Ted Major
March 29, 2016

Introduction to business: management


Ted Major

March 29, 2016

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  1. Understanding the management process cc licensed ( BY ) flickr

    photo by VFS Digital Design: http://flic.kr/p/9dTsfj
  2. Quiz • Closed book/closed notes • Phones & computers put

    away • You may collaborate with your team • You are responsible for the answers on your quiz • You do not have to choose the same answers as your team
  3. technical skills cc licensed ( BY ) flickr photo by

    Samuel Z.: http://flic.kr/p/dwa7eH
  4. zappos.com Mission statement: "To provide the best customer service possible."

    flickr photo by Robert Scoble https://flic.kr/p/6htuGK shared under a Creative Commons (BY) license
  5. Blackberry/RIM Vision: Research In Motion (RIM) is a leading designer,

    manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Mission: Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, text messaging (SMS and MMS), Internet and intranet-based applications
  6. In teams: • Perform a SWOT analysis of RIM/Blackberry's current

    situation • Suggest objectives and goals for RIM to succeed in the current smartphone/tablet marketplace
  7. Organizing Allocate resources to achieve plans Resources? • Material resources

    • Human resources • Financial resources • Information
  8. chain of command cc licensed ( BY ) flickr photo

    by Daniel Kramer: http://flic.kr/p/druWBL
  9. span of control (span of management) cc licensed ( BY

    NC SA ) flickr photo by Trey Ratcliff: http://flic.kr/p/7LGh15
  10. Tall Organizations cc licensed ( BY NC SA ) flickr

    photo by Steve Selwood: http://flic.kr/p/5tkEBL
  11. Tall or Flat? • Centralization – Decision-making concentrated at top

    – Little employee empowerment • Decentralization – Decision-making throughout organization – More employee empowerment • Manufacturing • Service
  12. Tall or Flat? • Span of Control: # of employees/manager

    –Skill of manager –Skill of employees –Complexity of job • geographical closeness • functional similarity • need for coordination • planning demands • functional complexity
  13. small v. large organizations small tall or flat structure short

    chain of command large tall or flat structure long chain of command