Introduction to business: management

CC-BY-SA

1. Understanding the management process cc licensed ( BY ) flickr photo by VFS Digital Design: http://flic.kr/p/9dTsfj
2. Quiz • Closed book/closed notes • Phones & computers put away • You may collaborate with your team • You are responsible for the answers on your quiz • You do not have to choose the same answers as your team
3. managers/supervisors? Good? Why? Bad? Why?
5. Management functions • Planning • Organizing • Leading • Controlling
6. technical skills cc licensed ( BY ) flickr photo by Samuel Z.: http://flic.kr/p/dwa7eH
7. Human skills flickr photo by netzkobold https://flic.kr/p/4Vu39Y shared under a Creative Commons (BY-NC-SA) license
8. Conceptual skills flickr photo by Austin Kleon https://flic.kr/p/xXCaC shared under a Creative Commons (BY-NC-ND) license
9. Planning flickr photo by jurvetson https://flic.kr/p/2U3iX shared under a Creative Commons (BY) license
10. zappos.com Mission statement: "To provide the best customer service possible." flickr photo by Robert Scoble https://flic.kr/p/6htuGK shared under a Creative Commons (BY) license
11. Goals = long-term strategy flickr photo by steve9567 https://flic.kr/p/rCxB49 shared under a Creative Commons (BY-ND) license
12. Objectives= short-term tactics flickr photo by David M* https://flic.kr/p/cDieK shared under a CC (BY-NC) license
13. flickr photo by jean-louis zimmermann https://flic.kr/p/5DXvBK shared under a Creative Commons (BY) license
14. Blackberry/RIM Vision: Research In Motion (RIM) is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Mission: Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, text messaging (SMS and MMS), Internet and intranet-based applications
15. In teams: • Perform a SWOT analysis of RIM/Blackberry's current situation • Suggest objectives and goals for RIM to succeed in the current smartphone/tablet marketplace
16. Organizing role of management flickr photo by shawnzrossi https://flic.kr/p/bhi3 shared under a Creative Commons (BY) license
17. Organizing Allocate resources to achieve plans Resources? • Material resources • Human resources • Financial resources • Information
18. cc licensed ( BY ) flickr photo by Marcin Wichary: http://flic.kr/p/4Afw4m
19. chain of command cc licensed ( BY ) flickr photo by Daniel Kramer: http://flic.kr/p/druWBL
20. span of control (span of management) cc licensed ( BY NC SA ) flickr photo by Trey Ratcliff: http://flic.kr/p/7LGh15
21. Tall Organizations cc licensed ( BY NC SA ) flickr photo by Steve Selwood: http://flic.kr/p/5tkEBL
22. Flat organizations ©MichelleKopczyk http://www.flickr.com/photos/michellekopczyk/
23. Tall or Flat? • Centralization – Decision-making concentrated at top – Little employee empowerment • Decentralization – Decision-making throughout organization – More employee empowerment • Manufacturing • Service
24. Tall or Flat? • Span of Control: # of employees/manager –Skill of manager –Skill of employees –Complexity of job • geographical closeness • functional similarity • need for coordination • planning demands • functional complexity
25. small v. large organizations small tall or flat structure short chain of command large tall or flat structure long chain of command
26. Leading flickr photo by pedrosimoes7 https://flic.kr/p/2YY3c3 shared under a Creative Commons (BY) license
27. Autocratic flickr photo by Creativity+ Timothy K Hamilton https://flic.kr/p/4R6cvu shared under a CC (BY-NC-ND) license
28. Democratic flickr photo by Just Us 3 https://flic.kr/p/rPNHd shared under a Creative Commons (BY-NC) license
29. Free rein (laissez faire) flickr photo by TitaniumDreads https://flic.kr/p/2hUhzm shared under a Creative Commons (BY-NC-SA) license
30. Controlling flickr photo by cliff1066™ https://flic.kr/p/5mQLXj shared under a Creative Commons (BY) license