Introduction to business: management

CC-BY-SA

Transcript

1. Understanding the
   management
   process
   cc licensed ( BY ) flickr photo by VFS Digital Design: http://flic.kr/p/9dTsfj
   

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2. Quiz
   • Closed book/closed notes
   • Phones & computers put away
   • You may collaborate with your team
   • You are responsible for the answers on
   your quiz
   • You do not have to choose the same
   answers as your team
   

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3. managers/supervisors?
   Good?
   Why?
   Bad?
   Why?
   

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4. View Slide

5. Management functions
   • Planning
   • Organizing
   • Leading
   • Controlling
   

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6. technical skills
   cc licensed ( BY ) flickr photo by Samuel Z.: http://flic.kr/p/dwa7eH
   

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7. Human
   skills
   flickr photo by netzkobold https://flic.kr/p/4Vu39Y shared
   under a Creative Commons (BY-NC-SA) license
   

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8. Conceptual skills
   flickr photo by Austin Kleon https://flic.kr/p/xXCaC
   shared under a Creative Commons (BY-NC-ND)
   license
   

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9. Planning
   flickr photo by jurvetson https://flic.kr/p/2U3iX
   shared under a Creative Commons (BY) license
   

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10. zappos.com
    Mission statement: "To provide the best
    customer service possible."
    flickr photo by Robert Scoble https://flic.kr/p/6htuGK
    shared under a Creative Commons (BY) license
    

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11. Goals = long-term
    strategy
    flickr photo by steve9567
    https://flic.kr/p/rCxB49 shared under a
    Creative Commons (BY-ND) license
    

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12. Objectives= short-term tactics
    flickr photo by David M*
    https://flic.kr/p/cDieK
    shared under a CC
    (BY-NC) license
    

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13. flickr photo by jean-louis zimmermann https://flic.kr/p/5DXvBK
    shared under a Creative Commons (BY) license
    

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14. Blackberry/RIM
    Vision: Research In Motion (RIM) is a leading
    designer, manufacturer and marketer of
    innovative wireless solutions for the worldwide
    mobile communications market.
    Mission: Through the development of integrated
    hardware, software and services that support
    multiple wireless network standards, RIM
    provides platforms and solutions for seamless
    access to time-sensitive information including
    email, phone, text messaging (SMS and MMS),
    Internet and intranet-based applications
    

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15. In teams:
    • Perform a SWOT analysis of
    RIM/Blackberry's current situation
    • Suggest objectives and goals for RIM to
    succeed in the current smartphone/tablet
    marketplace
    

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16. Organizing role of management
    flickr photo by shawnzrossi https://flic.kr/p/bhi3 shared under a
    Creative Commons (BY) license
    

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17. Organizing
    Allocate resources to achieve plans
    Resources?
    • Material resources
    • Human resources
    • Financial resources
    • Information
    

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18. cc licensed ( BY ) flickr photo by Marcin Wichary: http://flic.kr/p/4Afw4m
    

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19. chain of
    command
    cc licensed ( BY ) flickr photo by Daniel Kramer:
    http://flic.kr/p/druWBL
    

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20. span of control
    (span of management)
    cc licensed ( BY NC SA ) flickr photo by Trey Ratcliff: http://flic.kr/p/7LGh15
    

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21. Tall Organizations
    cc licensed ( BY NC SA ) flickr photo by Steve Selwood: http://flic.kr/p/5tkEBL
    

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22. Flat organizations
    ©MichelleKopczyk http://www.flickr.com/photos/michellekopczyk/
    

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23. Tall or Flat?
    • Centralization
    – Decision-making concentrated at top
    – Little employee empowerment
    • Decentralization
    – Decision-making throughout organization
    – More employee empowerment
    • Manufacturing
    • Service
    

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24. Tall or Flat?
    • Span of Control: # of employees/manager
    –Skill of manager
    –Skill of employees
    –Complexity of job
    • geographical closeness
    • functional similarity
    • need for coordination
    • planning demands
    • functional complexity
    

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25. small v. large organizations
    small
    tall or flat structure
    short chain of command
    large
    tall or flat structure
    long chain of command
    

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26. Leading
    flickr photo by pedrosimoes7 https://flic.kr/p/2YY3c3 shared
    under a Creative Commons (BY) license
    

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27. Autocratic
    flickr photo by Creativity+ Timothy K Hamilton
    https://flic.kr/p/4R6cvu shared under a CC (BY-NC-ND) license
    

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28. Democratic
    flickr photo by Just Us 3 https://flic.kr/p/rPNHd shared
    under a Creative Commons (BY-NC) license
    

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29. Free rein
    (laissez faire)
    flickr photo by TitaniumDreads https://flic.kr/p/2hUhzm shared under a
    Creative Commons (BY-NC-SA) license
    

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30. Controlling
    flickr photo by cliff1066™ https://flic.kr/p/5mQLXj
    shared under a Creative Commons (BY) license
    

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