Marketing ROI : How TelebuSocial uses Omnichannel to boost Conversions?

Are you struggling to engage with your customers on a personalized level?TelebuSocial is a dynamic platform designed for personalized engagement and streamlined business interactions. Leveraging the power of WhatsApp API and Business WhatsApp, Telebu Social offers a comprehensive solution for 2-way conversations across multiple channels, creating delightful customer journeys.

**Enable Happy Conversational Experiences:**
TelebuSocial is your gateway to happy conversational experiences throughout the customer journey. Elevate satisfaction with responsive, timely, and 24/7 customer support across various channels, utilizing interactive chatbots and live chat features.

**Conversational Support Excellence:**
Ensure customer satisfaction with a conversational support experience that goes beyond the ordinary. Leverage responsive live chat and interactive chatbots to address queries, providing timely resolutions and exceptional support.

**Conversational Marketing Mastery:**
Accelerate lead generation with targeted 2-way conversations on WhatsApp and other preferred channels. Utilize interactive chatbots, broadcast capabilities, and API integration to engage prospects where they're most active.

**Chatbot Innovation for Customer Support:**
Empower your customers with self-service chatbots that deliver faster resolutions. Reduce common issues handled by live agents by implementing powerful automations accessible on web, mobile, and WhatsApp.

**Live Chat Excellence:**
Deliver top-notch customer support with live chat capabilities available everywhere – from websites to mobile apps and WhatsApp. Provide real-time assistance to customers and ensure a seamless support experience.

**Quick Action Menu Buttons:**
Enhance user experience with quick action menu buttons that facilitate easy navigation and immediate access to essential features. Simplify interactions for both customers and agents.

**CRM-Powered Insights:**
Harness the power of CRM data to personalize customer interactions. Utilize insights from your CRM system to tailor responses, providing a more tailored and effective support experience.

**Drag & Drop Configuration:**
Experience the ease of customization with drag and drop configuration. Tailor your chatbots, menu buttons, and other features effortlessly to align with your unique business needs.

In summary, TelebuSocial redefines customer engagement with WhatsApp API and Business WhatsApp, offering a unified platform for seamless interactions. From conversational support excellence to innovative marketing strategies, empower your business with the tools needed to thrive in today's dynamic landscape. Elevate your customer experience, streamline support processes, and drive revenue growth with TelebuSocial's innovative features and user-friendly configuration options.

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1. Telebu Social Talk with ease A scalable and reliable cloud messaging platform for Every Business
2. Companies today face difficulties like Telebu Social High Lead Cost to Conversion ratio 1 No proper system to know, monitor or review deal stage, agent handling and conversations in the sales cycle 2 In communicating about price cuts, upcoming events, scheduled visits and more 3 Staffing more and more agents for managing customers and their logistics thus increasing cost 4
3. How Exactly Chatbot Automation Helps Solving Such Problems Advertise products Lead Generation & Qualifications Answering FAQs Virtual Tours Product Selection Schedule Visits & Hearings Document Submissions Payment Reminders After Sale Support Telebu Social
4. OUR OBJECTIVE To make the most easy-to-use and scalable platform for automating teams that sell, support, market and communicate. Which is why we built TelebuSocial
5. A Scalable product with zero-coding needs Single scalable stack needing no-code, allowing you to scale your system without increasing staffing costs or operational overheads Data-driven insights module This model uses deep learning techniques to comprehend large data sets to summarize , generate and predict new content unique to use cases for you A Chatbot Builder For your most crowded channels, deploy a service chatbot. Build without any code in a simple drag and drop interface An AI-driven Chatbot For automating messaging on 14+ platforms A dashboard that fits in your pocket Live Chat app for both iOS and Android to commit 24x7 support capabilities and quick resolutions for customer success What is TelebuSocial
6. So what all can you do with TelebuSocial ?
7. Improved lead conversion through WhatsApp Instant responses to sales inquiries 2 0 Enhanced marketing Reach 24/7 availability for customer inquiries Telebu Social Document Submissions and Verifications • Virtually eliminate long queues, keeping your admissions desk automated • Process loan requests, insurance claims without agent intervention • Always monitor such conversations within the App eliminating errors in processing documentation
8. Update on upcoming deliveries Telebu Social Build Brand experience Ensure Customer satisfaction Stay connected post-purchase • Notify of delivery status, transit information without agent involvement • Resolve queries as per support escalations, assign agents to high priority tickets
9. Telebu Social Yes 24X7 Support Time to Bot setup 6-7 minutes Decrease • Cost to lead ratio 24x7 with chatbot Sign ups Complement Whatsapp with Human attention • Assign your most complicated tickets to your most able-sales professionals • Automate query segregation based on type of query and assign agents based on expertise • Easily switch to 2 way conversations and converse in any language.
10. Create your own store • Allow customers to navigate through different categories & products, & access detailed information without leaving the app • Update changes in product offerings, pricing, or promotions • Allow customers to inquire about products and make purchases directly within the chat. Bring your product catalog to Whatsapp Product Discovery Offer Recommendations Based on interests to increase purchases Seamless checkout Provide checkout and payment within Whatsapp to fasten closures Telebu Social
11. Features Converse in 50+ languages even in 2-way conversations Multi-lingual conversations In 50+ languages Make Social act like an inhouse platform that works with your existing softwares and tools to deliver the best performance Integrate with inhouse tools Auto-route conversations by leveraging user information and message context with contextual routing capabilities Query Based Routing Bot Training for Chat Train the bot on your most common FAQs to enable quick responses and instant resolutions to queries Support on-the-go Allow your agents to reply from their handheld devices by using the Social app Telebu Social
12. Features Integrate your bot with your favourite 3rd party applications such as CRMs, Cloud, or email Plug & Play Integrations Build chatbots using independent Logical Flows with drag and drop build interface No Code - Bot Builder Engage your customers on 14+ channels, including Whatsapp, Web, Messenger and more Build once and deploy everywhere Scalable Integrations No Code 14 + channels Easy 3rd party system setups Telebu Social DIY Bot Builder Deploy as per use case Omnichannel Dashboard Choose from Templates
13. A Similar setup with Whatsapp API helped Godrej Properties By OneView • Single-window WhatsApp & social customer communication platform • API that enables businesses to interact with their customers conversationally (2-way) HOW CAN TELEBUSOCIAL HELP Lead Conv. Rate 63% 30% Reduction in Costs Telebu Social
14. Analytics and Insights All conversations including live chats Documented Store Customer Interaction patterns to retarget them Automates Scheduling revisits Daily agent efforts Delivery rate, and response times Analytics
15. 1000+ Multilingual use cases across marketing, sales, customer communication Time to API Access - Less than 3 minutes NLP-trained bot and a Live Agent Chat. • Round-the-clock service • Reduce Average Handle Time per customer 1-2 Seconds Latency in API Submissions Communication embedded flow systems • Plug & Play Setup • Enriched Digital Systems allowing 14+ channel integrations End-to-end fulfillment over instant messaging channels powered by intelligent process automation. Performance • Scalability • Convenience • Speed/Latency Why our API Telebu Social
16. We got your back. We have the data for that. No problem So if you are Worried about your Tech integrations? Needing personalized interactions? Don’t have technical expertise?
17. Enhance workflows and contacts sync with your existing tools Plug with your in-house applications
18. Telebu Clientele Telebu Social
19. Thank You www.telebu.com Search