Upgrade to Pro — share decks privately, control downloads, hide ads and more …

[PubConf] When You've Fucked Up by Jimmy Bogard

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for Todd Gardner Todd Gardner
January 16, 2016
Technology
110
0

[PubConf] When You've Fucked Up by Jimmy Bogard

Jimmy Bogard's Ignite Deck from PubConf London 2016

Avatar for Todd Gardner

Todd Gardner

January 16, 2016

More Decks by Todd Gardner

See All by Todd Gardner
Build vs Buy: Software Systems at Jurassic Park
Avatar for Todd Gardner toddhgardner
0
700
Squashing JavaScript Bugs - ThatConference 2017
Avatar for Todd Gardner toddhgardner
0
190
Squashing JavaScript Bugs
Avatar for Todd Gardner toddhgardner
0
200
The Developer's Guide to Promoting Their Work
Avatar for Todd Gardner toddhgardner
1
430
[PubConf] Conference Talk Contract by Basia Fukinska
Avatar for Todd Gardner toddhgardner
0
95
[PubConf] Learning Patterns for the Overworked Developer by Ben Hall
Avatar for Todd Gardner toddhgardner
0
170
[PubConf] Being a Programmer is Awesome by Mark Rendle
Avatar for Todd Gardner toddhgardner
0
140
[PubConf] Coding Music by Calum Gunn
Avatar for Todd Gardner toddhgardner
0
140
[PubConf] Seamless Computering by Chris Massey
Avatar for Todd Gardner toddhgardner
0
91

Other Decks in Technology

See All in Technology
価格.comをAI駆動で全面刷新する ー 30年分の技術的負債を返し、次の30年の土台をつくる ー
Avatar for tkyowa tkyowa
9
7.4k
Platform Engineering as a Product: Criteria for Improvement and Multi-Tenant Design
Avatar for Kumo Ishikawa kumorn5s
0
460
BigQuery の Cross-cloud Lakehouse への歩み
Avatar for Tomonori Hayashi / ぴーはや phaya72
2
330
Unlocking the Apps
Avatar for Tim Perry pimterry
0
160
Strands Agents超入門
Avatar for KintoTech_Dev kintotechdev
1
150
ルールやカスタム機能、どう使う？理想の出力を引き出すために今知りたいIBM Bob 5つの機能
Avatar for mu (Mizuho Uehara) muehara
0
190
個人の発見を、組織の知恵に 〜生成AI活用を"探索"から"組織の仕組み"へ〜
Avatar for KintoTech_Dev kintotechdev
2
480
Chart.js が簡単に使えるようになっていたので OGP 画像生成に使った話
Avatar for すずとも kamekyame
0
120
React、まだ楽しくて草
Avatar for uhyo uhyo
7
3.8k
OpenID Connectによるサービス間連携
Avatar for Shigeki Shoji takesection
0
150
個人最適 から 全体最適 へ　AI情報共有会・AIギルド・AI-DLC で進める カンリーの組織展開
Avatar for ふくだ（fukuda ryu） rfdnxbro
0
380
最低限これだけ押さえれ大丈夫_Claude Enterprise/Team企業展開ガバナンス入門
Avatar for t-kikuchi tkikuchi
1
650

Featured

See All Featured
Embracing the Ebb and Flow
Avatar for Simon Collison colly
88
5.1k
Groundhog Day: Seeking Process in Gaming for Health
Avatar for Sebastian Deterding codingconduct
0
200
Agile Actions for Facilitating Distributed Teams - ADO2019
Avatar for Mark Kilby mkilby
0
200
16th Malabo Montpellier Forum Presentation
Avatar for AKADEMIYA2063 akademiya2063
PRO
0
140
The Power of CSS Pseudo Elements
Avatar for Geoffrey Crofte geoffreycrofte
82
6.3k
Applied NLP in the Age of Generative AI
Avatar for Ines Montani inesmontani
PRO
4
2.3k
Lightning Talk: Beautiful Slides for Beginners
Avatar for Ines Montani inesmontani
PRO
2
560
Docker and Python
Avatar for Tania Allard trallard
47
3.9k
The Impact of AI in SEO - AI Overviews June 2024 Edition
Avatar for Aleyda Solis aleyda
5
1.1k
Imperfection Machines: The Place of Print at Facebook
Avatar for Scott Boms scottboms
270
14k
Exploring anti-patterns in Rails
Avatar for Elle Meredith aemeredith
3
380
Efficient Content Optimization with Google Search Console & Apps Script
Avatar for Katarina Dahlin katarinadahlin
PRO
1
590

Transcript

  1. When You've Fucked Up

  2. T H E F U C K U P

  3. BROKE

  4. None
  5. None

  6. Be Transparent

  7. Go Negative

  8. None

  9. Bugs Were Written

  10. None

  11. IMPACT

  12. Don't Minimize

  13. None
  14. None
  15. None

  16. Practice Empathy

  17. PREVENTION

  18. None

  19. AN ACTUAL PLAN

  20. When You've Fucked Up 1.Apology 2.Explanation 3.Impact 4.Mitigation 5.Prevention