It feels like 2019 is the year many companies realised that without a great customer experience their product would struggle to compete.Recently we've seen traditional companies expand their design teams, as well as starts ups from small to hypergrowth. However, this is uncharted territory for many.
Jane is here to give you advice on how to set your teams up for success. Her experience covers companies of different sizes, both legacy and start up. She has set up or scaled four different design and research teams — at a city trading firm, at The Telegraph, at MOO and now at Babylon Health, where she has grown the team from 6 to over 70. She also acts as a consultant to smaller businesses. In this talk she will cover tried and tested strategies for setting your team up for success.