Design for Aviation

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Transcript

2. DESIGN FOR AVIATION. UX INDIA | 2019 Nancy Kumar | UX India 2019
3. ABOUT ME. Hello, I am Nancy Kumar. User Experience Design Lead at Boeing Domus Academy AEROSPACE
4. So let’s get started
5. We all interact with Interfaces in our daily lives Images under fair use only
6. And these days Interfaces of various types Images under fair use only Nancy Kumar | UX India 2019
7. But how about it in PAST??? Did we have any digital Touch Interfaces then?? Or shall we call them Display and Controls?? Nancy Kumar | UX India 2019
8. Yes off-course we did, may not be completely digital Images under fair use only
9. Were those Good Design? Did you ever see the time actually set on one of these? Nancy Kumar | UX India 2019
10. Were those Good Design? How about Nokia’s T9 keypad? Nancy Kumar | UX India 2019
11. got evolved from press buttons to a fully-functional graphical user interface Were those Good Design? Nancy Kumar | UX India 2019
12. Designers and developers have been building screen-based user interfaces since the 1970s. As time went on, hardware evolved, the design possibilities grew, and the decades that followed featured rapid progress. From text on a screen, to a fully-functional graphical user interface (GUI), its the job of a UX designer to help people make sense of their technology and what it can do. And it got Evolved Images under fair use only Nancy Kumar | UX India 2019
13. As technology evolved, it started to feature more realistic images, more fluid interactions, focussing more towards future. Consumers were wowed as UX design got ever more vivid and lifelike. Evolution led to better Experience Augmented Reality Apps Cockpit of future by Thales BMW iDrive Car Infotainment Cockpit of future by Thales Virtual Reality Apps Images under fair use only
14. How about Design in Aviation?
15. Design in Aviation Few years back in Aviation Industry “Human Factors” was very popular commercial aviation But what exactly is “Human Factors” Nancy Kumar | UX India 2019
16. Human Factors in Aviation In simple words, Human Factors use knowledge of human abilities and limitations to Design Systems, Organizations, Tools, and Consumer Products for safe, efficient, and comfortable human use. Initially Human Factors focused on various domains like flight deck design, crew resource management (CRM) or maintenance resource management (MRM) which considered a much broader range of elements such as Cognitive Psychology Human Performance Physiology Visual Perception Ergonomics Human-Computer Interface Design Nancy Kumar | UX India 2019
17. Known areas in Aviation Flight Navigation System Safety & Emergency Fuel Efficiency Flight Planning & Operations Surveillance Ground Operations & ATC | Air Traffic Controller Pilot Training & Flight Simulators Air Cargo Transportation Flight Deck & Cockpit Controls Nancy Kumar | UX India 2019 CMS Cabin Management System MRO Maintenance, Repair & Overhaul
18. Lets begin with few case studies
19. Nancy Kumar | UX India 2019
20. Pilot Insight application aids Pilots & Crews in making advanced informed fuel decisions & track personal performance. + + + Pilot flying history Aircraft details Smart fuel analytics suggestions Pilot performance data Nancy Kumar | UX India 2019
21. Problem: A solution which helps Pilots to fly better with respect to time and fuel efficiency. There’s no easy access to his/her flight performance data history. In aviation industry there’s lot of data around aircraft history, flying history etc. How we make best use of these data. History of Pilot Insight Do you think, is this the best solution? Can we do something better? Solution: The proposal was a desktop application which gives smart recommendations on flying methods, fuel consumption and performance which helps the pilot to fly better. Instead of desktop application we made ipad application which is more mobile and which can give quick access of data to pilot. Nancy Kumar | UX India 2019
22. Current Pilot Insight PILOT INSIGHT Nancy Kumar | UX India 2019
23. Case Study2
24. Hangar Maintenance Solution A solution which helps with better 3D augmented view of aircraft parts with overlay graphics and also gives real-time updates. Mixed Reality technology with multi modal interaction for devices like head mounted displays & smartphones Image: https://fortune.com/2016/12/27/delta-boeing-787-dreamliner-aircraft/ Nancy Kumar | UX India 2019
25. Understanding “The System” Fault occurs in aircraft Fault report and log generated. Fault data or Raw bite dump collected manually & shared in person Based on the complexity of maintenance it is divided in following categories: • Heavy/Hangar maintenance • Engine maintenance • Line maintenance • Component & config maintenance Fault report is analyzed by lead technician and task is assigned to respective engineers Engineer collects reports, parts(inventory) & tools needed for the task and reaches work center Engineer does visual inspection for accurate fault analysis. Maintenance Nancy Kumar | UX India 2019
26. Opportunity Area Communication assistance needed while maintenance Fault data and reports are collected manually, inspite of having good communication method no monitoring data is transferred. Major Dependency on Visual Inspection Only 50% of the work can be planned, rest 50% of the unscheduled work is identified during visual inspection Insufficient information on non-serviceable & other parts can worked upon Insufficient information about non-serviceable spare parts in inventory that require servicing or repair and a method for scheduling these spare parts needs to meet the scheduling and logistics requirements Duration of maintenance not known as of now The duration of maintenance work may vary. The final composition of the maintenance project to be performed depends on the outcome of inspections. No method to link interdependent tasks Maintenance tasks may be interdependent. Tasks may form a logical sequence of maintenance actions. The tasks may belong to same source. Nancy Kumar | UX India 2019
27. Design Solution Hangar Maintenance Solution A solution which helps with better 3D augmented view of aircraft parts with overlay graphics and also gives real-time updates. Using Mixed Reality technology with multi modal interaction for devices like head mounted displays & smartphones Images under fair use only Nancy Kumar | UX India 2019
28. Design Solution Maintenance engineer Early fault projection and preparation can be done with live solution feed if needed. Real-Time updates on the faults reported to the system through the live aircraft data in the case of any doubt of errors or faults found in aircraft. Nancy Kumar | UX India 2019
29. Design Solution Visual scanning and inspection help in identifying the faults occurred in the aircraft with the help of mixed reality technology, which also helps in identifying associated inventories beforehand Fault Identified View fault details View fault details Other connected devices Nancy Kumar | UX India 2019
30. Design Solution Part details We can have other hand held devices connected and talking to each other using IoT technology. Similar set of data can be displayed and further details can be seen. It can be used by other maintenance guy too for better communication. Repair Solution Visual inspection and part analysis Detailed visualized fault details of all the parts for quick turnaround Nancy Kumar | UX India 2019
31. THANK YOU
32. • http://www.boeing.com/commercial/aeromagazine/aero_08/human_textonly.html • www.freepik.com/free-photos-vectors/business">Business vector created by vectorpocket - www.freepik.com</a> • https://thenounproject.com/ • https://www.flaticon.com/free-icon/computer_1122395 • https://www.bmwblog.com/2018/04/17/bmw-idrive-7-0-next-generation-os-will-be-available-in-2018 • https://www.flaticon.com/authors/xnimrodx" title="xnimrodx">xnimrodx</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> • <div>Icons made by <a href="https://www.flaticon.com/authors/smashicons" title="Smashicons">Smashicons</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> • <div>Icons made by <a href="https://www.flaticon.com/authors/eucalyp" title="Eucalyp">Eucalyp</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> • <div>Icons made by <a href="https://www.flaticon.com/authors/xnimrodx" title="xnimrodx">xnimrodx</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> • <div>Icons made by <a href="https://www.flaticon.com/authors/freepik" title="Freepik">Freepik</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> • <div>Icons made by <a href="https://www.flaticon.com/authors/turkkub" title="turkkub">turkkub</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> • <div>Icons made by <a href="https://www.flaticon.com/authors/turkkub" title="turkkub">turkkub</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> • <div>Icons made by <a href="https://www.flaticon.com/authors/darius-dan" title="Darius Dan">Darius Dan</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> • <div>Icons made by <a href="https://www.flaticon.com/authors/srip" title="srip">srip</a> from <a href="https://www.flaticon.com/" title="Flaticon">www.flaticon.com</a> is licensed by <a href="http://creativecommons.org/licenses/by/3.0/" title="Creative Commons BY 3.0" target="_blank">CC 3.0 BY</a></div> References