Killing dreams softly: Managing difficult stakeholder conversations

Killing dreams softly: Managing difficult stakeholder conversations

Confab | Friday, April 26, 2019 | 9:00–9:50 a.m. | Breakout session | Room BC
This session will put you on the inside track to finding the “yes” message hidden inside every necessary “no.” Great content relies on articulating clear priorities and empowering expertise to determine what to say, how to say it, to whom, and where. Priorities lead to better outcomes. They also result in difficult conversations about ideas, processes, or words that didn’t make the cut, or even worse, in team logjams and costly delays.

Yes, you can keep your priorities intact while genuinely honoring everyone’s input. In this session, Courtney will share practical, (mostly!) stakeholder-approved techniques developed through real-life, hard-won, battle-tested, emoji-filled experience.


Courtney McDonald

April 26, 2019