Inclusive Communication – Reaching a Deaf and Diverse Audience

Learn how to communicate inclusively and effectively engage with diverse communities, including the Deaf and hard-of-hearing populations. Discover actionable strategies for leveraging accessible formats, crafting culturally sensitive content, and fostering meaningful connections. Join us to elevate your communication skills and create inclusive environments where everyone feels valued and heard.

Transcript

1. Inclusive Communication Presented by Carly Anderson and Brenna Thompson Reaching a Deaf and Diverse Audience
2. About Us Carly Anderson At Deaf Services Unlimited (DSU), the heartbeat of our mission is to bridge the gaps in vital communication access for the Deaf and hard-of-hearing communities. We set the bar for quality, service, and a seamless experience for everyone involved. Brenna Thompson Director of Operations Director of Business Development
3. Deaf and HoH Market Insights More than 1.5 billion people worldwide have a hearing loss. This number is expected to increase to 2.5 billion by 2050. 48 million Americans have some degree of hearing loss.
4. Common Barriers for the Deaf and HoH Audience Media without captions Audio without transcripts Limited customer support options Limited understanding of Deaf culture Lack of sign language interpretation
7. Benefits of Including the Deaf and HoH Market Inclusivity and equal opportunities Expanded customer base Legal compliance Employee diversity and productivity Reputation and brand image
9. Creating an Inclusive Environment Deafness = Culture & Identity Communication Tips Ask for Preferences Accessibility & Accomodations Foster Inclusive Policies & Respect
10. Communication Access Services On-site ASL Interpreting Video Remote Interpreting CART Captioning Post-Production ASL and Captioning Communication Access Consulting Training Solutions