Expanding to upstream and downstream thinking for amazing end-to-end experiences - UX In the City Manchester 2019

Ca2e42e201733bc49a9996b0d2619908?s=47 Jay Brewer
March 14, 2019

Expanding to upstream and downstream thinking for amazing end-to-end experiences - UX In the City Manchester 2019

There's more to designing the next feature, product or amazing experience if you don't think of how it affects the upstream (innovation) and downstream (go to market and sustaining) experiences your customers will encounter.

If you want to understand how to make old experiences seem continually new, and new experiences that help your customers achieve their goals with your product, we'll give you great examples on upstream and downstream UX thinking and ways to apply it to your work.

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Jay Brewer

March 14, 2019
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