Creating the Right Conditions for Large Scale Organisational Change

Per Hammer - Vice President - JP Morgan Chase

'Creating the Right Conditions for Large Scale Organisational Change'
Changing the culture of an organisation is never easy, and gets progressively more difficult as the organisation scales up along the axes of employee numbers and geographical spread. As the transformation programmes (agile- or otherwise) multiply and break against the existing institutions like waves, it becomes increasingly difficult for colleagues to relate to, and feel part of, the change.

In this talk, Per will introduce some key concepts and techniques used at J.P. Morgan to create a grass-roots change program by creating the right conditions for staff to engage and participate in a wide range of communities of practice, and aligning those to strategic change initiatives.

Agile Scotland 2020

Transcript

1. Creating The Right Conditions For Change Per Hammer Agile Scotland, March 2020 @perhammer
2. • 50% of US households • 80% of Fortune 500 • Move $6 trillion/day • 51,000+ technologists • 2,000+ in Glasgow • 18 Technology centres @perhammer
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4. What Doesn’t Work Part 1 @perhammer
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6. What Doesn’t Work Part 2 @perhammer
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8. Our Story @perhammer
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10. Wouldn’t It Be Cool If - • We had some communities of practice? • Can we make them easy to start? • Can we make them long-lived? • Can we give them legitimacy? @perhammer
11. Ignite @perhammer
12. • 250+ Communities of Practice • 13,000+ members • 22 locations @perhammer
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16. Why Did It Work*? @perhammer
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20. @perhammer Barriers To Change • Dunbar’s number • Gradual erosion of trust • Lack of opportunity • Activation thresholds
21. Creating The Right Conditions For Change 1. Create opportunities for network effects 2. Top down and bottom up 3. Celebrate the choir 4. Light many small fires 5. Consider multiple narratives 6. You don’t need a strategy (at first) 7. Engagement is a renewable resource @perhammer
22. Thanks! Acknowledgements • Flickr: bm.iphone, John Mosbaugh • Unsplash.com: Johannes Plenio • Twitter: @bryanMMathers @perhammer