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How Collaboration Works or Doesn't - Becky Winant - Agile SG 2016

How Collaboration Works or Doesn't - Becky Winant - Agile SG 2016

Presented in Agile Singapore 2016 conference

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Agile Singapore

October 06, 2016
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Transcript

  1. How Collaboration Works … Or Doesn’t 1 This session examines

    interactions with another person and within your team Becky Winant, Thursday October 6, 2016, 12: 25 PM
  2. What Happens Inside As We Communicate? We will be simulating

    a typical agile meeting. Some of you will play roles and will be given a persona. Those not in the meeting will be observers making their own sense of what is going on. This is a meeting about new Whale migration features for the Ocean Simulator App requested by the Product Owner 2 Becky Winant, Thursday October 6, 2016, 12: 25 PM
  3. Ingredients Of An Interaction* Intake Meaning Significance Response What did

    I Hear? See? Sensory Information What does that Mean? Are there other meanings? What Feeling do I have about that? Am I OK or not OK? What rules do I have? What defenses do I use? External Response * Virginia Satir’s model of internal process and used to dissect communication problems Your Internal Process 3 Becky Winant, Thursday October 6, 2016, 12: 25 PM
  4. Each Person Processes Individually Intake Meaning Significance Response Intake Meaning

    Significance Response Experience Rules Experience Rules 4 Becky Winant, Thursday October 6, 2016, 12: 25 PM
  5. Listen Without Prejudice Time to process varies with individuals Slow

    down to connect with what is here and now Verify your recollection of the intake Verify with others - Did I hear you correctly. Did you say …? Remember intent can be invisible Experiences and rules color our interactions. Expand your self-awareness to increase options Ask what can I do differently to change this interaction? 5 What people say is often more about them - than about the subject of discussion Becky Winant, Thursday October 6, 2016, 12: 25 PM