This is a short talk that I gave about Incident Response and how PagerDuty does it's incident response.
I gave two versions of this talk one at dotScale 2017 in Paris and the other at Full Stack Fest, Barcelona
Technologies Laboratory, University of Chicago. Chicago IL (1998). • Incident Response, PagerDuty Incident Response Docs, https:/ /response.pagerduty.com/ • Allspaw, John. "Fault injection in production." Communications of the ACM 55.10 (2012): 48-52. • Krishnan, Kripa. "Weathering the Unexpected." Commun. ACM 55.11 (2012): 48-52. • Limoncelli, Tom, et al. "Resilience engineering: learning to embrace failure." Communications of the ACM 55.11 (2012): 40-47.