Neosperience Console Intro

A quick introduction to Neosperience Console usage and backoffice description

Transcript

1. www.neosperience.com | blog.neosperience.com | info@neosperience.com January 2018 Neosperience. The Digital Customer Experience. Neosperience Cloud Introduction to Neosperience Console 1
2. Agenda 1. Login 2. Dashboard 3. Menu 4. Media Library 5. Applications 6. Publishing 7. Gamification
3. https://console.nc01.neosperiencecloud.com
4. Neosperience Console 1 . L o g i n Neosperience console requires a valid account to access customer’s dedicated environment. Each account is secured through username and password that are specific for each person and should not be exchanged between users. Overview of Neosperience Cloud Console
5. Neosperience Console 2 . D a s h b o a r d In this section you can find a recap of objects/ actions recently performed. From Cloud Dashboard, you collect a glance of everything is in you account Overview of Neosperience Cloud Console
6. Neosperience Console 3 . M e n u On the left side, there is Neosperience Menu, that holds every object that can be created within Neosperience (Applications, Media, Publishing objects, Gamification objects). These sections are usually called DCX Domains or, for short, Domains. Some domain can be expanded and holds many sub-domains such as Cards or Places Overview of Neosperience Cloud Console
7. Neosperience Console 4 . M e d i a L i b r a r y It’s the container of every uploaded media into our console. It holds images, videos and pdfs that can be references from other objects within Neosperience. Assets can be uploaded, sorted and filtered from this section. Overview of Neosperience Cloud Console
8. Neosperience Console 5 . A p p l i c a t i o n s An account is a pair of username/password credentials and belongs to an Organization which has the ownership of every data handled by Neosperience Cloud for a given customer. Usually there is a 1:1 match between customer and organization. An organization has one or more applications that are the logical container of data within a specific usage. An application is handled by clients to shape themselves, so one single application of Neosperience is built into different channels (Android, iOS, web, etc.) Overview of Neosperience Cloud Console
9. Neosperience Console 6 . P u b l i s h i n g Within this section you can find every content that could be published in an app. This is intended for content-delivery apps. Card Is an object representing a single publishing element, with support for multi language and a structured content that matches with common publishing platform needs. Place Represents the physical location of an object together with its coordinates, address and opening hours. Overview of Neosperience Cloud Console
10. Neosperience Console 6 . P u b l i s h i n g Collection A collection is a group of objects of the same type that belongs to the same usage. An application can display one or more collections. It’s quite unusual, even if possible, having objects such as cards and places directly associated to an application. Within Application section, you can select which collections to be displayed into each app and sort them to compose the main app. Overview of Neosperience Cloud Console
11. Neosperience Console 7 . G a m i f i c a t i o n A new concept for loyalty Neosperience Cloud implements a new concept of loyalty, the so called Next Generation Loyalty that can leverage gaming mechanics to nudge behaviour relevant to a brand campaign. Thanks to Neosperience Cloud, a brand can build its own Loyalty Program, or Program for short. Each program is composed of one or many set of: - Mission - Action - Reward - Badge Overview of Neosperience Cloud Console
12. Neosperience Console 7 . G a m i f i c a t i o n From Missions to Badges Every Program has one or more Mission which represent the objectives within a “game”. Every Mission is made of one or more Action. Whenever an user accomplishes all the actions of a mission, it is marked as completed. Mission completion can trigger actions rewarding an user. A Reward is granted to an user completing a mission or obtaining a Badge. Badges are similar to missions, with the solely difference that they represent player status (so have some media attached to them) and can only be obtained once. Overview of Neosperience Cloud Console
13. download slides bit.ly/nsp-console-intro
14. www.neosperience.com | blog.neosperience.com | info@neosperience.com 14