Health is Hard

Health is hard: A story about making healthcare less hard, and faster!

Transcript

1. Health is Hard
   Troy Cornwall, Alex Corkin
   @DevTroy @4lexNZ
   

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2. Culture is Hard
   Troy Cornwall, Alex Corkin
   @DevTroy @4lexNZ
   

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3. Troy
   @DevTroy
   Alex
   @4lexNZ
   

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4. Same Different But Same
   active
   mobile security
   @DevTroy @4lexNZ
   

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5. @DevTroy @4lexNZ
   

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6. Deployments
   Applelcation derplerment.txt
   @DevTroy @4lexNZ
   

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7. Team
   Death Star
   ● Change Development
   processes
   ● Introduce CI/CD
   ● Promote innovation
   @DevTroy @4lexNZ
   

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8. Continuous Deployment Requirements
   ● Infrastructure as Code
   ● One Source of Truth
   ● Easy to understand
   ● Easy to extend
   ● Familiarity for everyone
   @DevTroy @4lexNZ
   

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9. Application Management
   Configuration Management
   Operating System
   Virtual Infrastructure
   Monitoring
   @DevTroy @4lexNZ
   

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10. FUDGING
    Kek you’re being
    Reprioritized
    @DevTroy @4lexNZ
    

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11. Take this product and make:
    ● Time to regression test under 2
    minutes
    ● Time to deploy under 2 minutes
    @DevTroy @4lexNZ
    

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12. Continuous Deployment Requirements
    ● Infrastructure as Code
    ● One Source of Truth
    ● Easy to understand
    ● Easy to extend
    ● Familiarity for everyone
    ● Gotta go fast
    @DevTroy @4lexNZ
    

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13. Application Management
    Configuration Management
    Operating System
    Virtual Infrastructure
    Monitoring
    @DevTroy @4lexNZ
    

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14. Application Management
    Configuration Management
    Operating System
    Virtual Infrastructure
    Monitoring
    @DevTroy @4lexNZ
    

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15. Application Management
    Configuration Management
    Operating System
    Virtual Infrastructure
    Monitoring
    @DevTroy @4lexNZ
    

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16. Application Management
    Configuration Management
    Operating System
    Virtual Infrastructure
    Monitoring
    @DevTroy @4lexNZ
    

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17. Container Management
    Orchestration
    Scheduling
    Container Engine
    Configuration Management
    Operating System
    Virtual Infrastructure
    @DevTroy @4lexNZ
    

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18. @DevTroy @4lexNZ
    

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19. Smashed the target
    2 Minutes from Commit To Tested To Production
    Fully Automated
    @DevTroy @4lexNZ
    

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20. But this talk isn’t
    about technology
    @DevTroy @4lexNZ
    

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21. We focused on
    the technical
    side
    We let the people side slip
    @DevTroy @4lexNZ
    

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22. “Hi, can I please have a linux VM”
    @DevTroy @4lexNZ
    

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23. @DevTroy @4lexNZ
    

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24. It is at this point that ripples turned to waves
    What we thought it would be like:
    @DevTroy @4lexNZ
    

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25. But actually:
    @DevTroy @4lexNZ
    

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26. @DevTroy @4lexNZ
    

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27. @DevTroy @4lexNZ
    

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28. @DevTroy @4lexNZ
    

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29. Change causes irrational panic
    @DevTroy @4lexNZ
    

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30. @DevTroy @4lexNZ
    

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31. @DevTroy @4lexNZ
    

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32. How soon can
    we have it in
    production
    Lets do it.
    Today
    @DevTroy @4lexNZ
    

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33. Ops team
    @DevTroy @4lexNZ
    

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34. We focused on
    the technical
    side
    We let the people side slip
    We let the people side slip
    @DevTroy @4lexNZ
    

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35. Source: Patrick Lencioni
    https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756
    @DevTroy @4lexNZ
    

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36. Ohh
    @DevTroy @4lexNZ
    

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37. Empathy
    @DevTroy @4lexNZ
    

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38. “Containers
    aren’t going to
    fix your broken
    culture”
    @BridgetKromhout
    The inverse applies
    @DevTroy @4lexNZ
    

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39. CULTURE
    @DevTroy @4lexNZ
    

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40. This is not diversity
    Source: https://www.mikecarthy.com/offensive-security/hack-competitors-fun-profit
    @DevTroy @4lexNZ
    

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41. How’d we do it?
    SCIENCE
    @DevTroy @4lexNZ
    

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42. Look at my
    great culture
    A bad example
    @DevTroy @4lexNZ
    

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43. Source: http://www.huffingtonpost.com/great-work-cultures/reinventing-management-pa_b_9387286.html
    @DevTroy @4lexNZ
    

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44. THIS is diversity
    @DevTroy @4lexNZ
    

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45. Which lead to values that actually mean
    something
    @DevTroy @4lexNZ
    

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46. Did someone say Empathy?
    @DevTroy @4lexNZ
    

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47. SITREP
    Here we are today
    ● Collaboration with Ops is better then ever
    ● Culture change manifests in technology
    ● Microservices
    ○ (Murder Mystery in prod lol)
    @DevTroy @4lexNZ
    

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48. What did we learn?
    @DevTroy @4lexNZ
    

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49. Get a Change Manager
    @DevTroy @4lexNZ
    

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50. Culture supports your technology,
    your technology will not change
    your culture alone
    @DevTroy @4lexNZ
    

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51. Resources
    ● Five Dysfunctions of a Team:
    https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756
    ● Organisational Types:
    http://www.huffingtonpost.com/great-work-cultures/reinventing-management-pa_b_9387286.html
    ● Turning the Ship Around:
    https://www.amazon.com/Turn-Ship-Around-Turning-Followers/dp/1591846
    404
    @DevTroy @4lexNZ
    

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52. The hardest part is starting
    @DevTroy @4lexNZ
    

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53. Thanks for listening!
    @4lexNZ @DevTroy
    

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