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Health is Hard
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Alex
September 30, 2016
Technology
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Health is Hard
Health is hard: A story about making healthcare less hard, and faster!
Alex
September 30, 2016
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Transcript
Health is Hard Troy Cornwall, Alex Corkin @DevTroy @4lexNZ
Culture is Hard Troy Cornwall, Alex Corkin @DevTroy @4lexNZ
Troy @DevTroy Alex @4lexNZ
Same Different But Same active mobile security @DevTroy @4lexNZ
@DevTroy @4lexNZ
Deployments Applelcation derplerment.txt @DevTroy @4lexNZ
Team Death Star • Change Development processes • Introduce CI/CD
• Promote innovation @DevTroy @4lexNZ
Continuous Deployment Requirements • Infrastructure as Code • One Source
of Truth • Easy to understand • Easy to extend • Familiarity for everyone @DevTroy @4lexNZ
Application Management Configuration Management Operating System Virtual Infrastructure Monitoring @DevTroy
@4lexNZ
FUDGING Kek you’re being Reprioritized @DevTroy @4lexNZ
Take this product and make: • Time to regression test
under 2 minutes • Time to deploy under 2 minutes @DevTroy @4lexNZ
Continuous Deployment Requirements • Infrastructure as Code • One Source
of Truth • Easy to understand • Easy to extend • Familiarity for everyone • Gotta go fast @DevTroy @4lexNZ
Application Management Configuration Management Operating System Virtual Infrastructure Monitoring @DevTroy
@4lexNZ
Application Management Configuration Management Operating System Virtual Infrastructure Monitoring @DevTroy
@4lexNZ
Application Management Configuration Management Operating System Virtual Infrastructure Monitoring @DevTroy
@4lexNZ
Application Management Configuration Management Operating System Virtual Infrastructure Monitoring @DevTroy
@4lexNZ
Container Management Orchestration Scheduling Container Engine Configuration Management Operating System
Virtual Infrastructure @DevTroy @4lexNZ
@DevTroy @4lexNZ
Smashed the target 2 Minutes from Commit To Tested To
Production Fully Automated @DevTroy @4lexNZ
But this talk isn’t about technology @DevTroy @4lexNZ
We focused on the technical side We let the people
side slip @DevTroy @4lexNZ
“Hi, can I please have a linux VM” @DevTroy @4lexNZ
@DevTroy @4lexNZ
It is at this point that ripples turned to waves
What we thought it would be like: @DevTroy @4lexNZ
But actually: @DevTroy @4lexNZ
@DevTroy @4lexNZ
@DevTroy @4lexNZ
@DevTroy @4lexNZ
Change causes irrational panic @DevTroy @4lexNZ
@DevTroy @4lexNZ
@DevTroy @4lexNZ
How soon can we have it in production Lets do
it. Today @DevTroy @4lexNZ
Ops team @DevTroy @4lexNZ
We focused on the technical side We let the people
side slip We let the people side slip @DevTroy @4lexNZ
Source: Patrick Lencioni https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756 @DevTroy @4lexNZ
Ohh @DevTroy @4lexNZ
Empathy @DevTroy @4lexNZ
“Containers aren’t going to fix your broken culture” @BridgetKromhout The
inverse applies @DevTroy @4lexNZ
CULTURE @DevTroy @4lexNZ
This is not diversity Source: https://www.mikecarthy.com/offensive-security/hack-competitors-fun-profit @DevTroy @4lexNZ
How’d we do it? SCIENCE @DevTroy @4lexNZ
Look at my great culture A bad example @DevTroy @4lexNZ
Source: http://www.huffingtonpost.com/great-work-cultures/reinventing-management-pa_b_9387286.html @DevTroy @4lexNZ
THIS is diversity @DevTroy @4lexNZ
Which lead to values that actually mean something @DevTroy @4lexNZ
Did someone say Empathy? @DevTroy @4lexNZ
SITREP Here we are today • Collaboration with Ops is
better then ever • Culture change manifests in technology • Microservices ◦ (Murder Mystery in prod lol) @DevTroy @4lexNZ
What did we learn? @DevTroy @4lexNZ
Get a Change Manager @DevTroy @4lexNZ
Culture supports your technology, your technology will not change your
culture alone @DevTroy @4lexNZ
Resources • Five Dysfunctions of a Team: https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756 • Organisational
Types: http://www.huffingtonpost.com/great-work-cultures/reinventing-management-pa_b_9387286.html • Turning the Ship Around: https://www.amazon.com/Turn-Ship-Around-Turning-Followers/dp/1591846 404 @DevTroy @4lexNZ
The hardest part is starting @DevTroy @4lexNZ
Thanks for listening! @4lexNZ @DevTroy