Could small and medium size businesses be the key to sustaining the economy and our communities?

Transcript

1. Could small and medium size businesses be the key to sustaining the economy and our communities? The University of York 16 September | 11:00 – 12:30
2. Change bringing Recovery & New Growth Food Retail Home Delivery On Line Delivery – Local, UK, International Too Good To Go app Non Food Retail On line marketing new products, Video of making the products Video walk through store as Personal Shopper Restaurants/ Accommodation/ Services New opportunities, ways of working Twitter updates - renovation, quizzes, reopening safety Covid safe protocol, balance payments & refund flexibility 121 responding or checking in with customers B2B Work through order book Customer communication & empathy; improve processes and advantage Recreation Facebook posts - photo of animals on site, videos of life in lockdown Art & poetry competitions New lesson types – planned, promoted, retained Sue Jefferson
3. Good Leadership… more of the same A ACTION S SELF CARE A ASK F FLEXIBLE E EMPATHY L LEARN O OPEN N NEW G GENUINE Sue Jefferson
15. Thank you for joining today’s session @aspect_network Aspect Social Sciences Network www.aspect.ac.uk/annual-event-2020/