5 Lessons from My First 5 Years in the Industry

Transcript

1. Hi. J U L I A J A M I E S O N S O F T W A R E C O N S U LTA N T & D E S I G N E R
2. Thanks for having me. W O W
3. A bit about my background Things I messed up Things I’m focusing on now A real life project TODAY I’M GOING TO TALK ABOUT
4. PA R T 1 : A L I T T L E B I T A B O U T M E
10. 55 cisco ernational film festival April 19– Presented by the San Francisco Film Society w w w.sffs.org M ay 3, 2011 Restless Directed by Gus Van Sant Written by Jason Lew Sony Pictures Classics 5 Presented by the San Francisco Film Society w w w.sffs.org April 19– M ay 3, 2012 san francisco international film festival The Help Directed by Tate Taylor Written by Kathryn Stockett &Tate Taylor DreamWorks Pictures 55 san francisco international film festival April 19– Presented by the San Francisco Film Society M ay 3, 2011 The 1950’s Directed by Michael Howe Written by Amy Smith Rogue Pictures
13. PA R T 2 : T H I N G S I ’ V E M E S S E D U P
14. I ’ V E L E A R N E D A L O T F R O M F I V E M I S TA K E S
15. 1. Humility.
17. 2. Patience.
18. 3. Following trendy trends.
20. 4. Overcommiting.
21. 5. Know when it’s time to stop, and leaving gracefully.
22. PA R T 3 : T H I N G S I ’ M F O C U S I N G O N N O W
23. 1. Focusing.
24. 2. Reading.
26. 3. Pushing my boundaries.
28. 4. Staying involved.
30. PA R T 4 : A R E A L L I F E P R OJ E C T
31. Between June 2014 and February 2015, Atomic Object partnered with Priority Health to re- release their product, HealthInSite. R E C E N T W O R K
33. HealthInSite Design Plan Priority Health + Atomic Object / 23 July 2014 Validation Testing Deliverables 20 36 36 36 36 36 36 36 36 20 0 0 PROTOTYPING PHASE PLANNING PHASE 7.29 Deliver Synthesis Documentation from planning phase: including personas. learnings & product backbone Innovation Games Customer Interviews SYNTHESIS Product Backbone HIGH FIDELITY WIREFRAMES Testing Changes 8.14 Wireframes presented to Sales Department, final wireframes will be used as a central document for UI patterns and interactions WORKFLOWS Low fidelity Wireframes 8.29 Visual and Brand Styles applied to wireframes, visual design system & guidelines specification delivered VISUAL DESIGN IMPLEMENTATION PHASE Design edits based on testing, prototype & team feedback June 7/7 7/14 7/21 7/28 8/4 8/11 8/18 8/25 9/1 9/8 9/15 9/22 October-February Kick Off Meeting Activities TRANSITION
34. Planning & Conceptual Design 6 weeks April 30 - July 25 • Technical ecosystem evaluation. • Kick-off meeting. • Stake-holder interviews. • Customer Interviews • Innovation Games • User Personas • Product Backbone Prototyping 7-9 weeks July 28 - Sept 19 (Julia off the project Sept 15) • Conceptual Framework • Final Application Architecture • Workflows • High Fidelity Wireframes • Interaction & UI Design • Visual Design • High-fidelity web prototype • Validation Testing • High Level Context Scenarios • Sitemap & Architecture Options Implementation & Detailed Design 20 weeks Sept 22 - Feb • Design Support • Implementation Feedback • Changes In response to Validation Testing HealthInSite Design Activities Priority Health + Atomic Object / 23 July 2014
38. HealthInSite July 29, 2014 +
39. 0. Application Architecture - Updated PRIORITY HEALTH | HEALTH IN SITE PHASE 2 Membership Condition Categories Utilization Prevalence Case Management Wellness Top Drugs REPORTS Claims Health HEALTH DASHBOARD Chronic Condition Care Diabetes Hypertension Hyperlipidemia Asthma Prescriptions Cost by Tier Filled by Tier Orthopedics Detail Endocrinology Detail Cardiology Detail Psychiatry Detail Gastro. Detail Health Awareness Member Health BMI Breakdown HealthByChoice Participant Health BMI Breakdown CHANGE SUMMARY MEMBER LIST Pharmacy PHARMACY DASHBOARD CLAIMS LIST REPORTS HIGH COST Claimant Homepage HealthInSite Employer Center Dashboard
40. HR Benefits Manager 1. User finds Member Count by Type (Employee, Spouse, Dependent) Logs into the Employer Center Clicks on HealthInSite Tab View Details User Navigates to the Membership Section 1 User Visits Dashboard User clicks for more detail from the Dashboard Employees 209 Spouse 67 Dependents 382 Employees 209 Overview Information is displayed on the Membership Dashboard User navigates to Detailed List of Employees User can filter to a different Type Spouse 67 Spouse Employees 209 Spouse 67 Dependents 382 2 2. View Claim List HR Benefits Manager Logs into the Employer Center Clicks on HealthInSite Tab Navigate to the Claims Section 1 Claims 498 Claims 498 Overview Information is displayed on the claims Dashboard User navigates to Detailed List of Claims User can filter to a different Type Claims by Spouse 109 Spouse User can filter to a different incurred date March 2014 June 2014 Billed Cost $140,298 View Details 1 User Visits Dashboard User clicks for more detail from the Dashboard Employees 209 Spouse 67 Dependents 382 2 Claims 498 Billed Cost $140,298
47. 2 ROUNDS OF USER TESTING + INTERNAL EXPLORATORY TESTING CONFIDENTIAL
48. T H A N K Y O U . T H AT ’ S A L L F O L K S !
49. @juliajamieson juliajamieson.com julia.jamieson@atomicobject.com S AY H I