ABCS26: Can Microsoft Azure save your life? by Georg Hauzenberger and Mauro Ferratello

Can Microsoft Azure save your life?#
At sureVIVE, we build mission-critical software that helps rescue teams on land, at sea, and in the air respond faster and smarter when every second counts. Our platforms break down silos between rescue organisations and equip responders in the field with the insights they need to act safely, decisively, and together.

In this session, we’ll take you inside real-world rescue operations and show how cloud-native systems built on Microsoft Azure support coordination, resilience, and scale in life-saving missions. You’ll learn how modern Azure services enable secure collaboration, real-time data exchange, and high availability — even under extreme conditions.

Join us to explore how technology, when designed with purpose, can help save lives.
🙂 GEORG HAUZENBERGER ⚡️ CEO @ sureVIVE
🙂 MAURO FERRATELLO ⚡️ CIO @ sureVIVE

Transcript

1. Can Microsoft Azure save your life? For rescuers, by rescuers Azure Bootcamp 2026 sureVIVE | External Public (E-P)
2. sureVIVE | External Public (E-P) 2 (n.d.). How to SAVE a LIFE - Recognize Sudden Cardiac Arrest in Athletes. Retrieved May 14, 2026, from https://www.youtube.com/watch?v=i-iN9o- cKu0&t=2s
3. In the event of a blood circulation stops. Vital organs are no longer supplied with oxygen. Cardiac Arrest, 3
4. Survival Rate 10% 20% 0 – 1 2 – 3 4 - 5 6 - 7 8 - 9 ≥ 10 22% 21% 16% 16% 15% 11% Nguyen, D. D., Spertus, J. A., Kennedy, K. F., Gupta, K., Uzendu, A. I., McNally, B. F., & Chan, P. S. (2024). Association Between Delays in Time to Bystander CPR and Survival for Witnessed Cardiac Arrest in the United States. Circulation. Cardiovascular quality and outcomes, 17(2), e010116. https://doi.org/10.1161/CIRCOUTCOMES.123.010116 Therapy-free intervall in [minutes] 0% 4
5. 5 one heart stops beating in Switzerland. times a day (n.d.). SWISSRECA Jahresbericht 2024. Interverband für Rettungswesen. Retrieved May 14, 2026, from https://www.144.ch/wp- content/uploads/2025/10/SWISSRECA-Jahresbericht-2024.pdf 5
6. sureVIVE | External Public (E-P) 6 Georg Hauzenberger CEO sureVIVE AG
7. sureVIVE | External Public (E-P) 7 Mauro Ferratello CIO sureVIVE AG
8. sureVIVE | External Public (E-P) 8 MS Azure helps us to save lives! 22/ 26
9. CHE CAZZO !?
10. Alerting rescue forces through mission critical communications (MCC) systems enables them to conduct rescue missions faster, safer, and wiser. And it’s all on MS Azure! MCC - Systems 10
11. We are sureVIVE TI, ZH based in two cantons 34 Employees ~ 40’000 Registered rescuers 10 years since rescuers are alerted with our products 4 languages (DE, FR, IT, EN)
12. Momentum PRO Dozens of rescue organisations and companies throughout Switzerland Momentum 22 Swiss cantons Swiss Emergency Data Hub 4 Pilot organisations
13. Let’s have a closer look… Faster & Wiser Faster Faster, Safer & Wiser Requesting Rescue Helicopters for Ski Accidents Alerting of First Responders for OHCAs Coordination of Mountain and Water Rescuers 15’
14. CA LL Occurence of OHCA Call taking Dispatch Mission Management … Alerting Selection How First Responders Are Alerted Can Microsoft Azure save your life? sureVIVE | External Public (E-P) 14 Computer-aided Dispatch (CAD) System Mission-critical Communications (MCC) System CAD- or MCC-System
16. sureVIVE | External Public (E-P) 16
17. Thousands of rescuers must be alerted in a few seconds: Can you do that?!?!
18. CHE CAZZO !?
19. sureVIVE | External Public (E-P)
20. sureVIVE | External Public (E-P) Momentum Platform Performance Q3/25 Intervention Creation Time First Notification Reception Time Reception Time p50 Reception Time p90 00:02 00:03 00:07 00:12 00:04 00:05 00:10 00:15 00:01 00:03 00:07 00:11 00:01 00:03 00:08 00:25 00:01 00:03 00:04 00:10 00:06 00:07 00:14 00:21 00:03 00:04 00:09 00:15 00:01 00:43 00:08 00:20 00:01 00:02 00:07 00:13 00:03 00:04 00:10 00:15 00:10 00:11 00:16 00:26 00:01 00:03 00:06 00:10 00:03 00:05 00:09 00:14 20 Can Microsoft Azure save your life? Alerting Hundreds of First Responders in Several Seconds
21. Thousand of rescuers are going to interact with the system: R U ready?!?!
22. CHE CAZZO !?
23. sureVIVE | External Public (E-P) Can Microsoft Azure save your life? Booster We don’t react to traffic, we predict it!
24. SOS-Central Accident Ski Patrol How Ski Patrol Can Request Rescue Helicopters
27. We must send a helicopter request to another organisation and receive immediate support. DO IT!
28. CHE CAZZO !?
29. H e l i R e qu es t Momentum Azure Service Bus How to get helicopter support Can Microsoft Azure save your life? sureVIVE | External Public (E-P) 29 REGA Commercial Helicopter 30’
30. © Vemaps.com
31. Many organisations with thousands of rescuers are alerted at the same time: R U ready?!?!
32. CHE CAZZO !?
33. Can Microsoft Azure save your life? sureVIVE | External Public (E-P)
35. 35 Hp.Baumeler, Creative Commons Attribution-Share Alike 4.0 International
42. sureVIVE | External Public (E-P) 42 Fritz Mustermann Rainer Zufall Gottfried Stutz Hans Wurst Jasomir Gott Beate Bergstaller Annelise Baumgartner +4179 1234567 +4179 1234567 +4179 1234567 +4179 1234567 +4179 1234567 +4179 1234567 +4179 1234567
43. sureVIVE | External Public (E-P) 43 Fliesswasserrettung Can Microsoft Azure save your life? Cooperation During Swift Water Rescue 45’
44. Many organisations must communicate bidirectionally each other: How to do it?!?!
45. CHE CAZZO !?
46. SEDH: Async On Steroids Can Microsoft Azure save your life? sureVIVE | External Public (E-P) 46 Swiss Emergency Data Hub Routing Permissions Security Audit Operations centres Emergency medical services Swift water rescue Ski lfts Helicopter companies Mountain rescuers (incl. FR+)
47. sureVIVE | External Public (E-P) © Vemaps.com SEDH1 SEDH2
48. sureVIVE | External Public (E-P) 48 Can Microsoft Azure save your life? Rescuing a Person from a River (Exercise)
49. 49 sureVIVE | External Public (E-P) Do Not Forget That… MCC-systems do not save lives. They help rescuers save lives.
50. 50 sureVIVE | External Public (E-P) Do Not Forget That… For us, MS Azure has over many years proven to be a reliable, scalable and cost- efficient basis for helping rescuers save lives.
51. 51 sureVIVE | External Public (E-P) Do Not Forget That… No IT people were harmed during the making of this speech