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SLI・SLOを「データ」として活用する

 SLI・SLOを「データ」として活用する

More Decks by 株式会社ビットキー / Bitkey Inc.

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  1. Copyright © 2023 Bitkey Inc. All right reserved.
    SLIɾSLOΛʮσʔλʯͱͯ͠׆༻͢Δ
    ~SLIɾSLOͷ׆༻ͷ෯Λ޿͛Α͏~
    גࣜձࣾϏοτΩʔɹࡾՏ಺ ୓໵ 2023.12.05

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  2. Copyright © 2023 Bitkey Inc. All right reserved.
    2
    Outline
    1. ࣗݾ঺հ
    2. αʔϏε঺հ
    3. ͸͡Ίʹ
    4. SLI/SLOͷσʔλ׆༻ ~ ࣄྫ঺հ
    5. SLI/SLOͷσʔλ׆༻ ~ ϙΠϯτ
    6. ·ͱΊ

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  3. Copyright © 2023 Bitkey Inc. All right reserved.
    3
    1. ࣗݾ঺հ

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  4. Copyright © 2023 Bitkey Inc. All right reserved.
    4
    1. ࣗݾ঺հ
    ࡾՏ಺ ୓໵
    Takuya Mikouchi
    2017
    2020
    ឯ༨ۂંΛܦͯσʔλίϯαϧاۀͰσʔλΞφϦε
    τͱͯ͠ͷΩϟϦΞΛελʔτɻ༷ʑͳۀքͷσʔλ
    ׆༻ϓϩδΣΫτʹैࣄ
    ϏοτΩʔʹδϣΠϯ
    σʔλΤϯδχΞɾσʔλΞφϦετͱͯ͠ɺσʔλ
    ෼ੳج൫ͷߏங͔Βσʔλ׆༻·ͰҰ؏ͯ͠୲౰
    ࠷ॳͷϛογϣϯ͸ʮϓϩμΫτ඼࣭ͷఆྔԽʯ
    ॳΊͯʮSLIɾSLOʯͷੈքʹ৮ΕΔ
    2023 SREνʔϜʹ݉຿
    ʮSLIɾSLOʯͷӡ༻ΛSREͷϝϯόͱڞʹਪਐ

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    5
    2. αʔϏε঺հ

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  6. ઃཱɹɹɿ2018೥5݄ɹ


    ڌ఺ɹɹɿ౦ژɾେࡕɾ෱Ԭɾٶ࡚


    ैۀһ਺ɿ໿230໊


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  7. Copyright © 2023 Bitkey Inc. All right reserved.
    7

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    8
    2. αʔϏε঺հ
    SREͰ͸ɺ
    ΞϓϦʹΑΔεϚʔτϩοΫ
    ͷղࢪৣΛ
    ίΞମݧͱఆΊ͍ͯΔ
    homehub͸ʮ฻Β͠ʯʹؔΘΔ༷ʑͳମݧΛ࣮ݱ͢Δ

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    9
    workhub͸ʮಇۭؒ͘ʯͱʮಇ͘ͻͱ΍ۀ຿ʯΛͭͳ͗ɺշదͳ࢓ࣄΛ࣮ݱ͢Δ
    2. αʔϏε঺հ
    SREͰ͸ɺ
    ಇ͘৔ॴͷ༧໿΍ɺ༷ʑͳೝ
    ূํ๏ʹΑΔೖୀࣨΛίΞମ
    ݧͱఆΊ͍ͯΔ

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  10. Copyright © 2023 Bitkey Inc. All right reserved.
    10
    3. ͸͡Ίʹ

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  11. Copyright © 2023 Bitkey Inc. All right reserved.
    11
    3. ͸͡Ίʹ
    l4-0͸୯ͳΔσʔλͰ͋Δz
    ΦϥΠϦʔɾδϟύϯʮ4-0αʔϏεϨϕϧ໨ඪʯͷ1ΑΓࢀর
    ʢಥવͰ͕͢ʣSLOຊʹ͜Μͳݟग़͠ͷষ͕͋Γ·͢

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    3. ͸͡Ίʹ
    SLO(SLIؚΉ)͸αʔϏεͷ৴པੑʢ㲈඼࣭ɺຬ଍౓ʣΛ
    ҡ࣋ɾ޲্͢ΔͨΊͷɺٞ࿦΍ҙࢥܾఆΛੜΈͩ͢”σʔλ”Ͱ͋Δ
    ͜ͷষͷ಺༰ΛSREతͳ؍఺Ͱղऍͯ͠ΈΔͱ
    ͦͯ͠࠷ॳ͔Β׬ᘳͳঢ়ଶΛ໨ࢦ͢ͷͰ͸ͳ͘ɺ
    νϡʔχϯάͯ͠”σʔλ”Λ࡞੒ɾ׆༻͍͖ͯ͠·͠ΐ͏
    SLIͷఆٛͷௐ੔ɺܭଌͷௐ੔ɺSLOͷௐ੔ɺόʔϯϨʔτΞϥʔτͷௐ੔etc

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    13
    3. ͸͡Ίʹ
    SLO(+SLI)͸σʔλͳΜ͔ͩΒɺ
    Ϗδωεจ຺ͱ͔΋ͬͱ৭ʑͳ͜ͱʹ׆༻ͨ͠Β͍͍͡ΌΜʂʂʂ
    ʢগ͠झ޲Λม͑ͯʣʮSLO͸୯ͳΔσʔλͰ͋Δʯͱ͍͏จݴͷΈΛɺσʔλΤϯδχΞతͳ؍఺Ͱղऍͯ͠ΈΔͱ

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    3. ͸͡Ίʹ
    SLO(+SLI)͸σʔλͳΜ͔ͩΒɺ
    Ϗδωεจ຺ͱ͔΋ͬͱ৭ʑͳ͜ͱʹ׆༻ͨ͠Β͍͍͡ΌΜʂʂʂ
    ͱ͍͏Θ͚Ͱ࣮ࡍͷऔΓ૊Έ ΍ ϙΠϯτ Λ঺հ͍ͯ͜͠͏ͱࢥ͍·͢
    ʢগ͠झ޲Λม͑ͯʣʮSLO͸୯ͳΔσʔλͰ͋Δʯͱ͍͏จݴͷΈΛɺσʔλΤϯδχΞతͳ؍఺Ͱղऍͯ͠ΈΔͱ

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    15
    3. ͸͡Ίʹ
    ʢͪͳΈʹʣϏοτΩʔͷSREͷऔΓ૊Έʹ͍ͭͯ͸ɺฐࣾͷspeakerdeck͔Βޚཡ͍ͩ͘͞ʂʂʂ
    ϦϯΫ ϦϯΫ
    ϦϯΫ ϦϯΫ

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    4. SLI/SLOͷσʔλ׆༻ ~ ࣄྫ঺հ

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    4. SLI/SLOͷσʔλ׆༻ ~ ࣄྫ঺հ
    ᶃ ΧελϚʔαϙʔτ෦໳ʹͯɺ໰͍߹ΘͤରԠʹSLIΛ׆༻
    ɾސ٬ͷݴ͏ʮΧΪ͕։͔ͳ͍ɾ൓Ԡ͕஗͍ʯ
    ͷ಺༰͸༷ʑͳͷͰώΞϦϯάʹ͕͔͔࣌ؒΔ
    ྫʣશ͘։͔ͳ͍ɺ80%͸։͘ɺҎલ͸99.9%
    ͚ͩͬͨͲ࠷ۙ90%ʹͳͬͨ...

    →͜ΕΛఆྔత͔ͭޮ཰తʹ೺Ѳ͍ͨ͠
    ɾ໰͍߹ΘͤରԠ׬ྃޙɺސ٬͔Βʮղܾ͠·
    ͨ͠ʂʯͱฦ৴͕དྷͳ͍͜ͱ͕Α͋͘Δ
    →࣮ࡍʹ࣏ͬͨͷ͔೺Ѳ͍ͨ͠
    Ϗδωε՝୊ɾχʔζ
    ᶃ ΞϓϦ͔Βͷղৣ੒ޭ཰
    ᶄ ަ௨ܥICΧʔυ΍ࣾһূʹΑΔ
    ղৣ੒ޭ཰
    ᶅ إೝূ੒ޭ཰
    ᶆ QRίʔυೝূ੒ޭ཰
    SLI
    ࣾ಺؅ཧγεςϜ͔ΒSLI͕ࢀরՄೳʹʂ
    SLIͷఏڙํ๏
    ※staging؀ڥʹμϛʔੜ੒ͨ͠਺஋Ͱ͢
    ໰͍߹Θͤདྷͨɻ೔ʹ
    Αࣦͬͯഊ͢Δ͜ͱ͕
    ͋Γͦ͏ͩɻղܾࡦΛ
    ఏҊ͠Α͏
    ฦ৴͸དྷͯͳ͍͚
    Ͳɺղܾͨ͠Έ͍ͨ
    ͩɻɻɻεςʔλε
    Λʮ׬ྃʯʹ͠Α͏

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    ސ٬ར༻ঢ়گΛՄࢹԽ͍ͯ͠ΔɺBIπʔϧͰSLI͕ࢀরՄೳʹʂ
    ɾදΛ൴Β͕ޙଓͷΦϖϨʔγϣϯ؅ཧ͠΍͍͢εϓϨουγʔτʹ
    ɹγʔϜϨεʹΤΫεϙʔτՄೳͳͷͰɺLooker StudioΛ࠾༻͠·ͨ͠
    ɾϝλσʔλΛϑϥϯΫʹ͚ͬͭ͘ΕΔ
    ɹˠϩάʹސ٬໊Λ࣋ͨͤͯͳ͔ͬͨΓɺϏδωεଆ͕ಠࣗ؅ཧ

    ɹ͍ͯ͠Δϝλσʔλ͕͋ͬͨΓ͢ΔͷͰɺͦΕΛ෇༩͍ͯ͠Δ
    ɹʢDatadogͩͱɺ͜ΕʹʮϦϑΝϨϯεςʔϒϧʯΛ࢖͍ͬͯΔ
    ɹ͕ɺ͏·͘ӡ༻͕Ͱ͖͍ͯͳ͍ɾɾɾʣ
    ɾSLI͝ͱʹμογϡϘʔυΛ࡞͍ͬͯΔ
    ɾσόΠε͝ͱͷSLIΛ೺ѲͰ͖ΔμογϡϘʔυ΋࡞͍ͬͯΔ
    4. SLI/SLOͷσʔλ׆༻ ~ ࣄྫ঺հ
    ᶄ ϓϩΞΫςΟϒΞϓϩʔνʹΑΔސ٬ຬ଍౓޲্ɾղ໿཈ࢭʢtoBྖҬʣ
    ɾ໰͍߹Θ͕ͤདྷΔલʹɺࠔ͍ͬͯΔސ٬ɺ͏
    ·͘࢖͍͑ͯͳ͍ސ٬Λ೺Ѳ͠αϙʔτ͍ͯ͠
    ͖͍ͨʢʹϓϩΞΫςΟϒΞϓϩʔνʣ
    →ࠔ͍ͬͯΔސ٬Λఆྔతʹ೺Ѳ͍ͨ͠
    ᶃ ަ௨ܥICΧʔυ΍ࣾһূʹΑΔ
    ղৣ੒ޭ཰ / ϨΠςϯγ
    ᶄ إೝূ੒ޭ཰ / ϨΠςϯγ
    ᶅ QRίʔυೝূ੒ޭ཰ / ϨΠς
    ϯγ
    SLI
    SLIͷఏڙํ๏
    ൺֱతɺ੒ޭ཰͕௿ͦ͏
    ͩɻࠔΓࣄ͕ແ͍͔࿈བྷ͍
    ΕͯΈΑ͏ʂ
    ͜ͷՕॴͰࣦഊ͕ଟ͍ͱ͍
    ͏͜ͱ͸σʔλෆ੔߹͕ൃ
    ੜͯ͠ΔΜ͡Όɺɺɺ࠶ઃ
    ఆΛ͓ئ͍͠Α͏
    Ϗδωε՝୊ɾχʔζ

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    4. SLI/SLOͷσʔλ׆༻ ~ ࣄྫ঺հ
    ΞʔΩςΫνϟɿϩάΛBigQueryʹཷΊࠐΉΑ͏ʹ͍ͯ͠Δɻͦ͜ʹଘࡏ͢ΔαʔϏε/ܖ໿σʔλͱඥ෇͚Δ͜ͱͰϏδωε׆༻ʹ଱͑͏ΔΑ͏ʹ͍ͯ͠Δ
    ■ղৣɺೝূܥͷSLIͷ؂ࢹํ๏

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    4. SLI/SLOͷσʔλ׆༻ ~ ࣄྫ঺հ
    ʢݫີʹݴ͏ͱϏδωε׆༻Ͱ͸ͳ͍͕ʣղৣܥͷମݧͰ͸IotσόΠε͕བྷΉಛੑ্ɺϏδωεଆͱڠྗͯ͠ಛघͳʮSLOʯͷӡ༻Λͯ͠·͢
    ■ղৣɺೝূܥͷSLIͷ؂ࢹํ๏

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    4. SLI/SLOͷσʔλ׆༻ ~ ࣄྫ঺հ
    BLE
    ൶͕෼ް͍ɾ
    ి೾Λ௨ͮ͠
    Β͍ૉࡐ
    Bluetooth
    ͷઃఆ͕
    OFF
    ڑ཭͕
    ԕ͍
    ి஑͕
    ແ͍
    ɹిݯ͕
    ೖΒͳ͍
    IotσόΠεͷೝূɾղৣͱ͍͏ମݧ͸ӈਤͷΑ͏ͳɺ
    ઃஔ؀ڥ΍σόΠεͷঢ়ଶʹґଘ͢Δͱ͍͏ಛ௃͕͋Δ
    ͳͷͰͦ΋ͦ΋ಈ࡞͢Δঢ়ଶ*ʹ͋Δ͔ɺ
    CSʹΑΔঢ়گ೺Ѳ͕ඞཁ
    ※Luup͞Μ͸σόΠεଆ͕ಈ࡞͢Δঢ়ଶʹ͋Δ͔Λ
    CMCɿCritical Machine Communicationͱఆٛ͠ɺࢦඪԽ͍ͯ͠Δ
    ࢀরɿిಈϚΠΫϩϞϏϦςΟͷγΣΞαʔϏεʮLUUPʯʹ͓͚ΔEnabling SLOͷ࣮ફ
    ʢݫີʹݴ͏ͱϏδωε׆༻Ͱ͸ͳ͍͕ʣղৣܥͷମݧͰ͸IotσόΠε͕བྷΉಛੑ্ɺϏδωεଆͱڠྗͯ͠ಛघͳʮSLOʯͷӡ༻Λͯ͠·͢
    ■IotσόΠε͕བྷΉମݧͷಛ௃

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    4. SLI/SLOͷσʔλ׆༻ ~ ࣄྫ঺հ
    ᶃΤϥʔόδΣοτͷރׇɺόʔϯϨʔτͷ૿ՃΞϥʔτ
    ʢDatadog => slackʣ

    ᶄCS͕ΞϥʔτΛ֬ೝ
    ʢݱ࣮͸SRE͕ΞϥʔτΛղऍ͠ɺCSʹ࿈བྷ͢Δ͜ͱͰޙଓͷௐࠪΛ։࢝ʣ

    ᶅBIπʔϧ΍Datadog͔Βମݧᆝଛ͍ͯ͠Δސ٬Λಛఆɻ
    ސ٬αϙʔτɾ։ൃௐࠪґཔͳͲͷωΫετΞΫγϣϯΛݕ౼
    ʢݱ࣮͸SRE͕ݟͯCSͷΞΫγϣϯΛϑΥϩʔʣ

    ʢݫີʹݴ͏ͱϏδωε׆༻Ͱ͸ͳ͍͕ʣղৣܥͷମݧͰ͸IotσόΠε͕བྷΉಛੑ্ɺϏδωεଆͱڠྗͯ͠ಛघͳʮSLOʯͷӡ༻Λͯ͠·͢
    ■۩ମతͳSLOͷӡ༻ํ๏

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    5. SLI/SLOͷσʔλ׆༻ ~ ϙΠϯτ

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    🌞 ׆༻ଆͷѻ͍΍͢͞Λҙࣝ͢Δͱ࢖ͬͯ͘Ε΍͍͢
    πʔϧʢࣾ಺؅ཧγεςϜɾBIπʔϧɾεϓϨουγʔτʣɺCUJΛ෼ղͨ͠ϑϩʔਤΛ༻ҙ͠ࢦඪʹର͢Δڞ௨ೝࣝΛৢ੒
    🌞 SLIɾSLOΛݫ֨ʹӡ༻͢ΔΑΓ΋ɺ׆༻ͷϋʔυϧ͕௿͍ͷͰɺՁ஋͕ग़΍͍͢
    SRE΍SLIɾSLOʹऔΓ૊ΉͨΊʹձࣾͷঝೝతͳ΋ͷ͕ϋʔυϧʹͳͬͨ৔߹ɺ͜͏͍ͬͨऔΓ૊Έ΋߹ΘͤͯఏҊ͍ͯ͘͠ͱྑ͍͔΋
    ʢ※ฐࣾ͸SREͷऔΓ૊Έ΁ͷ౤ࢿʹ͔ͳΓੵۃతͰ͢ʣ
    ☔ DatadogͷAPM΍RUMΛϕʔεͱͨ͠SLI΋͋Δ͕ɺϏδωεจ຺Ͱ͸·ͩະ׆༻
    ϩάͱಉ༷ʹBigQueryͷੈքʹ͍࣋ͬͯ͘΂͖ͳͷ͔ɺ͸ͨ·ͨDatadogΛϏδωεଆͰ΋׆༻Ͱ͖ΔΑ͏ʹࢼߦࡨޡ͍ͯ͘͠΂͖ͳͷ͔ɾɾɾ
    5. SLI/SLOͷσʔλ׆༻ ~ ϙΠϯτ
    औΓ૊Μ্ͩͰͷ ϙΠϯτ ͱ վળ఺

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    6. ·ͱΊ

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    SLOຊͷΑΔͱɺSLIɾSLO͸αʔϏε΍ϓϩμΫτͷ৴པੑΛ
    ҡ࣋ɾ޲্͢ΔͨΊͷɺٞ࿦΍ҙࢥܾఆΛੜΈͩ͢”σʔλ”Ͱ͋Δ

    ͱಉ࣌ʹ༷ʑͳ໨తͰ׆༻͢Δ͜ͱ͕ՄೳͰ͋Δ͜ͱ͕Θ͔ͬͨ

    ·ͩऔΓ૊Ίͯͳ͍͕ɺΞοϓηϧ΍ΫϩεηϧͷλʔήςΟϯά΁ͷ׆༻ͳͲ
    SRE͕௚઀తͳച্ʹد༩͢Δ͜ͱ΋Ͱ͖ΔͷͰ͸ͱࢥ͍ͬͯΔ

    ࠷ޙʹσʔλਓࡐͱͯ͠ɺ
    SLIɾSLOͱ͍͏SREͷϓϥΫςΟε͸ૉ੖Β͍͠ͱࢥ͍ͬͯͯɺ
    ࠓޙ΋SREͷօ͞Μͷ஌ݟΛ͓आΓ͠ͳ͕ΒऔΓ૊ΜͰ͍͖͍ͨ
    6. ·ͱΊ

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    We Are Hiring !
    Θͨͨͪ͠͸ɺͱ΋ʹಇ͘஥ؒΛืू͓ͯ͠Γ·͢ʂ
    ৬छͷҰྫͱͯ͠͸...
    1. SRE
    2. EM
    3. SEʢWEBɺϞόΠϧʣ
    4. PdM
    5. UI/UXσβΠφʔ

    ͳͲɺ༷ʑͳϙδγϣϯͰืूதͰ͢ʂ
    ͝ڵຯ͕͋Ε͹ӈͷQRίʔυ·ͨ͸ɺ
    X(Twitter):@i_am_miko__ ·Ͱ͝࿈བྷ͍ͩ͘͞ʂ
    6. ·ͱΊ

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