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Campus Web Steering Committee (November meeting)

bpollak
November 05, 2013

Campus Web Steering Committee (November meeting)

bpollak

November 05, 2013
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  1. CWSC
    November 4, 2013

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  2. CWSC Agenda
    1. Analytics for major campus-wide systems
    2. Campus CMS Offering
    • Moving to Amazon cloud hosting for CMS-based
    websites
    • Faculty profile template
    • Online forms: Machforms
    3. Informational Items
    • Blink Refresh
    • Transition to Google Site Search
    • UCSD mobile evolution

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  3. 12.2 Million page views per year

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  4. 15.6 Million page views per year

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  5. 5.7 Million page views per year

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  6. 1.5 Million page views per year

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  7. 264,000 page views per year

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  8. 2.9 Million searches per year

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  9. 6.2 Million page views per year
    Joe Triton

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  10. Traffic from mobile
    devices…

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  11. ucsd.edu visits from mobile devices

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  12. Student Portal Mobile Visits

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  13. In 2 years, 50% of views
    will come from mobile
    for Current Students

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  14. Top Campus Site pages (ucsd.edu)
    1. Home Page
    2. Course Catalog home
    3. Departments & Programs
    4. Find a Job
    5. Bio Sciences Catalog page
    6. Academics
    7. CSE Catalog page
    8. Maps & Tours
    9. Mathematics Catalog page
    10. About UCSD

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  15. 83% of page views
    come from outside the
    UCSD network

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  16. CWSC Agenda
    1. Analytics for major campus-wide systems
    2. Campus CMS Offering
    • Moving to Amazon cloud hosting for CMS-based
    websites
    • Faculty profile template
    • Online forms: Machforms
    3. Informational Items
    • Blink Refresh
    • Transition to Google Site Search
    • UCSD mobile evolution

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  17. Moving the CMS to the Cloud
    Phase 1: Nov. 6th
    Websites only
    Phase 2: Early 2014
    Websites plus CMS

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  18. Benefits of Cloud Computing
    Key benefits of this move to a cloud
    infrastructure include:
    • economies of scale for our environment,
    • potential reduction of hardware and other
    infrastructure costs, and
    • built in redundancy provided by AWS.

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  19. Why the CMS Websites?
    • The websites consist of static HTML files
    (as opposed to database driven web content)
    • The websites do not rely on datafeeds from
    other systems
    • The websites are public facing so access
    control isn’t a concern

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  20. CWSC Agenda
    1. Analytics for major campus-wide systems
    2. Campus CMS Offering
    • Moving to Amazon cloud hosting for CMS-based
    websites
    • Faculty profile template
    • Online forms: Machforms
    3. Informational Items
    • Blink Refresh
    • Transition to Google Site Search
    • UCSD mobile evolution

    View full-size slide

  21. CWSC Agenda
    1. Analytics for major campus-wide systems
    2. Campus CMS Offering
    • Moving to Amazon cloud hosting for CMS-based
    websites
    • Faculty profile template
    • Online forms: Machforms
    3. Informational Items
    • Blink Refresh
    • Transition to Google Site Search
    • UCSD mobile evolution

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  22. Blink Survey
    What do you like about Blink?
    Are there specific pages you find particular useful?
    If so, please list them.
    How could Blink be improved?
    Are there specific pages you find hard to
    understand, incorrect, or out of date? If so, please
    list them.

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  23. 81 Responses
    Blink Survey

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  24. Blink Survey: response summary
    In general, people
    still love Blink!

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  25. Blink Survey: response summary
    “I just started here at UCSD
    and Blink is so much better
    than any intranet I’ve used.”
    -Blink user

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  26. Blink Survey: response summary
    “Pages are intuitive, refreshed
    often, and easy to scan.”
    -Blink user

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  27. Blink Survey: response summary
    “Blink keeps me in the know with
    what’s going on around campus.”
    -Blink user

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  28. Blink Survey: response summary
    “Blink has everything I need from
    one convenient dashboard. It
    usually contains the answer to
    any question I have.”
    -Blink user

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  29. Blink Survey: response summary
    Search doesn’t always give folks
    what they are looking for.

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  30. Blink Survey: response summary
    Many folks don’t understand
    where “Blink” ends & other
    UCSD systems or sites begin.

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  31. Blink Survey: response summary
    Folks go to the Blink home
    page for the news, events,
    shuttles, & map.

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  32. Blink Survey: response summary
    Some topical pages
    tend to be more out of
    date than others.

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  33. We support about
    8,000 search queries
    per day across ACT
    web properties
    Search is important!

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  34. Recommendation #1
    Upgrade search

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  35. Google Site Search

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  36. Google Site Search
    Google hosted technology
    “Autocomplete” capability
    Toggle between search collections
    Images from websites within search results

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  37. The move to
    Google Site Search
    saves us around
    $30,000 per year.

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  38. New Search
    launched Friday,
    September 13

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  39. Recommendation #2:
    Refresh look & apply responsive design

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  40. Provide a cleaner, simpler layout
    Optimize Blink for all devices using responsive web design.
    Modernize the color scheme & contrasts for accessibility
    conformance.
    Boost the performance so the pages load quicker.
    Keep the content organization the same so information is
    where folks already know to find it.
    Blink Refresh Goals

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  41. CWSC Agenda
    1. Analytics for major campus-wide systems
    2. Campus CMS Offering
    • Moving to Amazon cloud hosting for CMS-based
    websites
    • Faculty profile template
    • Online forms: Machforms
    3. Informational Items
    • Blink Refresh
    • Transition to Google Site Search
    • UCSD mobile evolution

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  42. m.ucsd.edu iPhone App
    Android App
    UCSD Mobile Evolution

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  43. May ‘11 – ‘12
    3.1 M
    May ‘12 – ‘13
    UCSD Mobile Page Views

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  44. 48,351 Downloads 34,091 Downloads

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  45. 70% of views come from
    the Apps vs. m.ucsd.edu

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  46. Evolving Mobile Strategy
    Use native components for
    - Navigation
    - Push Notifications
    - Optimizing core services: Maps
    Continue to support and optimize the
    Mobile Web Framework for app
    development

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  47. Thank You
    Brett Pollak
    Campus Web Office
    cwo.ucsd.edu

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