Campus Web Steering Committee (November meeting)

Transcript

1. CWSC November 4, 2013
2. CWSC Agenda 1. Analytics for major campus-wide systems 2. Campus CMS Offering • Moving to Amazon cloud hosting for CMS-based websites • Faculty profile template • Online forms: Machforms 3. Informational Items • Blink Refresh • Transition to Google Site Search • UCSD mobile evolution
3. 12.2 Million page views per year
4. 15.6 Million page views per year
5. 5.7 Million page views per year
6. 1.5 Million page views per year
7. 264,000 page views per year
8. 2.9 Million searches per year
9. 6.2 Million page views per year Joe Triton
10. Traffic from mobile devices…
11. ucsd.edu visits from mobile devices
12. Student Portal Mobile Visits
13. In 2 years, 50% of views will come from mobile for Current Students
14. Top Campus Site pages (ucsd.edu) 1. Home Page 2. Course Catalog home 3. Departments & Programs 4. Find a Job 5. Bio Sciences Catalog page 6. Academics 7. CSE Catalog page 8. Maps & Tours 9. Mathematics Catalog page 10. About UCSD
15. 83% of page views come from outside the UCSD network
16. CWSC Agenda 1. Analytics for major campus-wide systems 2. Campus CMS Offering • Moving to Amazon cloud hosting for CMS-based websites • Faculty profile template • Online forms: Machforms 3. Informational Items • Blink Refresh • Transition to Google Site Search • UCSD mobile evolution
17. Moving the CMS to the Cloud Phase 1: Nov. 6th Websites only Phase 2: Early 2014 Websites plus CMS
18. Benefits of Cloud Computing Key benefits of this move to a cloud infrastructure include: • economies of scale for our environment, • potential reduction of hardware and other infrastructure costs, and • built in redundancy provided by AWS.
19. Why the CMS Websites? • The websites consist of static HTML files (as opposed to database driven web content) • The websites do not rely on datafeeds from other systems • The websites are public facing so access control isn’t a concern
21. CWSC Agenda 1. Analytics for major campus-wide systems 2. Campus CMS Offering • Moving to Amazon cloud hosting for CMS-based websites • Faculty profile template • Online forms: Machforms 3. Informational Items • Blink Refresh • Transition to Google Site Search • UCSD mobile evolution
27. CWSC Agenda 1. Analytics for major campus-wide systems 2. Campus CMS Offering • Moving to Amazon cloud hosting for CMS-based websites • Faculty profile template • Online forms: Machforms 3. Informational Items • Blink Refresh • Transition to Google Site Search • UCSD mobile evolution
31. Blink Survey What do you like about Blink? Are there specific pages you find particular useful? If so, please list them. How could Blink be improved? Are there specific pages you find hard to understand, incorrect, or out of date? If so, please list them.
32. 81 Responses Blink Survey
33. Blink Survey: response summary In general, people still love Blink!
34. Blink Survey: response summary “I just started here at UCSD and Blink is so much better than any intranet I’ve used.” -Blink user
35. Blink Survey: response summary “Pages are intuitive, refreshed often, and easy to scan.” -Blink user
36. Blink Survey: response summary “Blink keeps me in the know with what’s going on around campus.” -Blink user
37. Blink Survey: response summary “Blink has everything I need from one convenient dashboard. It usually contains the answer to any question I have.” -Blink user
38. Blink Survey: response summary Search doesn’t always give folks what they are looking for.
39. Blink Survey: response summary Many folks don’t understand where “Blink” ends & other UCSD systems or sites begin.
40. Blink Survey: response summary Folks go to the Blink home page for the news, events, shuttles, & map.
41. Blink Survey: response summary Some topical pages tend to be more out of date than others.
42. We support about 8,000 search queries per day across ACT web properties Search is important!
43. Recommendation #1 Upgrade search
44. Google Site Search
45. Google Site Search Google hosted technology “Autocomplete” capability Toggle between search collections Images from websites within search results
48. The move to Google Site Search saves us around $30,000 per year.
49. New Search launched Friday, September 13
50. Recommendation #2: Refresh look & apply responsive design
51. Provide a cleaner, simpler layout Optimize Blink for all devices using responsive web design. Modernize the color scheme & contrasts for accessibility conformance. Boost the performance so the pages load quicker. Keep the content organization the same so information is where folks already know to find it. Blink Refresh Goals
56. CWSC Agenda 1. Analytics for major campus-wide systems 2. Campus CMS Offering • Moving to Amazon cloud hosting for CMS-based websites • Faculty profile template • Online forms: Machforms 3. Informational Items • Blink Refresh • Transition to Google Site Search • UCSD mobile evolution
57. m.ucsd.edu iPhone App Android App UCSD Mobile Evolution
58. May ‘11 – ‘12 3.1 M May ‘12 – ‘13 UCSD Mobile Page Views
59. 48,351 Downloads 34,091 Downloads
60. 70% of views come from the Apps vs. m.ucsd.edu
61. Evolving Mobile Strategy Use native components for - Navigation - Push Notifications - Optimizing core services: Maps Continue to support and optimize the Mobile Web Framework for app development
64. Thank You Brett Pollak Campus Web Office cwo.ucsd.edu