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VUITalk_twoPointOhhh.pdf

Bryce Howitson
February 02, 2019

 VUITalk_twoPointOhhh.pdf

What 100 years of science fiction movies and books teach us about human expectations for Voice UIs.

Bryce Howitson

February 02, 2019
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  1. 3 Laws of Robot Interaction: As taught by Science Fiction

    Two Point Ohhh @Howitson #devfestmn
  2. Hello I’m Bryce Howitson You can find me on Twitter

    @howitson @Howitson #devfestmn
  3. @Howitson #devfestmn

  4. @Howitson #devfestmn

  5. @Howitson #devfestmn

  6. @Howitson #devfestmn

  7. @Howitson #devfestmn

  8. @Howitson #devfestmn

  9. DANGER! Will Robinson @Howitson #devfestmn

  10. Interface on Repeat CLI Text Based GUI Iconographic VUI Intent

    Based ??? Predictive? @Howitson #devfestmn
  11. The rules are, There ain’t no rules. @Howitson #devfestmn

  12. I Learned everything I need to know about VUI from

    Science Fiction @Howitson #devfestmn
  13. Blade Runner Ridley Scott

  14. Star Wars George Lucas

  15. The Matrix Trilogy Wachowski Brothers

  16. 2001 A Space Odyssey Stanley Kubrick

  17. History of the Future @Howitson #devfestmn

  18. @Howitson #devfestmn

  19. @Howitson #devfestmn

  20. @Howitson #devfestmn

  21. Robots… Computer, AI, Assistant, Program, Sub-Routine, Host, Android, Machine… @Howitson

    #devfestmn
  22. 3 Laws Safe How we’re taught to interface with Robots

    @Howitson #devfestmn
  23. Look Human #1 @Howitson #devfestmn

  24. Faces are comfortable @Howitson #devfestmn

  25. @Howitson #devfestmn

  26. As the appearance of a robot is made more human,

    observers' emotional response to the robot becomes increasingly positive and empathetic, until it reaches a point beyond which the response quickly becomes strong revulsion. Uncanny Valley - Masahiro Mori @Howitson #devfestmn
  27. Empathy & Trust Human Appearance @Howitson #devfestmn

  28. @Howitson #devfestmn

  29. Sound Human #2 @Howitson #devfestmn

  30. Sarcasm equals intelligence @Howitson #devfestmn

  31. Humor relaxes us @Howitson #devfestmn

  32. Brevity builds trust @Howitson #devfestmn

  33. We all talk baldlyer @Howitson #devfestmn

  34. Act Human #3 @Howitson #devfestmn

  35. Be emotional @Howitson #devfestmn

  36. @Howitson #devfestmn

  37. Form a clan @Howitson #devfestmn

  38. Make a contribution @Howitson #devfestmn

  39. But not Too much @Howitson #devfestmn

  40. @Howitson #devfestmn

  41. @Howitson #devfestmn

  42. Choose a side @Howitson #devfestmn

  43. The art of being HUMAN @Howitson #devfestmn

  44. Conversation As humans, we have @Howitson #devfestmn

  45. It was impossible to get a conversation going, everybody was

    talking too much. Yogi Berra @Howitson #devfestmn
  46. Please, … continue @Howitson #devfestmn

  47. @Howitson #devfestmn

  48. Get what you need @Howitson #devfestmn

  49. When would you like to travel? Vague and open ended

    What date would you like to leave? You’re going to get what you expect @Howitson #devfestmn
  50. Suggest stuff As humans, we @Howitson #devfestmn

  51. A. Bread Things that float in water: B. Apples C.

    Small Rocks D. A Duck @Howitson #devfestmn
  52. if (weight = duck) { return “made of wood” }

    let is_A = “witch” @Howitson #devfestmn
  53. Discover As humans, we @Howitson #devfestmn

  54. Is there a Doctor here? @Howitson #devfestmn

  55. Options not walls @Howitson #devfestmn

  56. Contextual As humans, we are @Howitson #devfestmn

  57. Remember the Ecosystem @Howitson #devfestmn

  58. @Howitson #devfestmn

  59. There he lay, a vast red-golden dragon, fast asleep; thrumming

    came from his jaws and nostrils, and wisps of smoke, but his fires were low in slumber. Beneath him, under all his limbs and his huge coiled tail, and about him on all sides stretching away across the unseen floors, lay countless piles of precious things, gold wrought and unwrought, gems and jewels, and silver red-stained in the ruddy light. Smaug lay, with wings folded like an immeasurable bat.
  60. @Howitson #devfestmn

  61. @Howitson #devfestmn

  62. @Howitson #devfestmn

  63. I have a whole bag of “shhhh!” with your name

    on it. @Howitson #devfestmn
  64. Continued Conversation Follow-up Questions Recommendations Contextual Response/Display Quick Recap @Howitson

    #devfestmn
  65. @Howitson #devfestmn

  66. Making Science Reality @Howitson #devfestmn

  67. @Howitson #devfestmn

  68. @Howitson #devfestmn

  69. @Howitson #devfestmn

  70. @Howitson #devfestmn

  71. Yay! A Demo @Howitson #devfestmn

  72. Resources Google Google Cloud AI & ML https:/ /cloud.google.com/text-to-speech Actions

    on Google https:/ /developers.google.com/actions DialogueFlow https:/ /dialogflow.com Amazon Alexa Skills Kit https:/ /developer.amazon.com/alexa-skills-kit Alexa.design (tutorials) Podcasts The Voicebot Podcast Voice Tech Podcast The Practical Voice Podcast (VUX.World) Prototyping sayspring.com (Adobe) getvoiceflow.com pullstring.com @Howitson #devfestmn
  73. Choose your audience @Howitson #devfestmn

  74. People behind the curtain @Howitson #devfestmn

  75. Think low-fi @Howitson #devfestmn

  76. Story time @Howitson #devfestmn

  77. 3 Laws of feeling human Looks (human) Faces are powerful,

    and we expect them for complete communication. Sounds (human) There’s a place & time for perfect grammar. This might not be it. Acts (human) Improve the clan by acting safe, sharing emotion and building trust. Intentional Extend communication by asking questions to continue conversations while utilizing the environment. Analogue When prototyping remember that you already know how human interactions work. Don’t make it overly complicated. in review Tips to level up @Howitson #devfestmn