Digitally distracted: how society is impacted by tech

Digitally distracted: how society is impacted by tech

We live in a digitally obsessed world. As designers, we are responsible for creating this addictive technology that can disrespect our users as humans. However, we have the opportunity to build experiences that create positive and healthy relationships with technology. During this talk, I discuss the social, mental, and physiological impact of the technology we’ve created, how being constantly plugged in can affect our own well-being, and how we can begin to design more responsibly to respect our users as human beings.

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Bethany Sonefeld

November 06, 2019
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  1. @bsonefeld • ,1 digitally distracted: how society is impacted by

    tech Bethany Sonefeld ADW 2019
  2. @bsonefeld • ,2 Hey, hi, hello! ! I’m Bethany. @bsonefeld

  3. @bsonefeld • DISCLAIMER ⚠ ⚠

  4. @bsonefeld • ,4

  5. @bsonefeld • ,5

  6. @bsonefeld • Source: PEW Research Center. 2019 % of U.S

    adults who own devices 20 75 100% Smartphone Cellphone 35% 81% 96% 62% 2004 2006 2008 2010 2012 2014 2016 50 25 0 2018 89% 80% 55% ,6
  7. @bsonefeld • ,7 The average person spends - hours a

    day on their phone. Source: New York University, Adam Alter ↗
  8. @bsonefeld • ,8 That can add up to 
 years

    of your life. Source: New York University, Adam Alter ↗
  9. @bsonefeld • ,9

  10. @bsonefeld • smartphone pinky ,10

  11. @bsonefeld • ,11

  12. @bsonefeld • ,12

  13. @bsonefeld • ,13

  14. @bsonefeld • ,14

  15. @bsonefeld • Today: ,15 WHY TECH SUCKS HOW WE CAN

    FIX IT Hijacks your mind Creates FOMO Demands your attention Building humane tech Designing a mindful relationship with tech
  16. ,16 tech hijacks your mind Why technology sucks

  17. @bsonefeld • ,17 variable rewards schedule of reinforcement where rewards

    are received at random based on a behavior
  18. @bsonefeld • ,18 B.F Skinner

  19. @bsonefeld • ,19 The Skinner Box Experiment

  20. @bsonefeld • ,20 Source: Tristan Harris, How Technology is Hijacking

    Your Mind, 2016
  21. @bsonefeld • Pull to refresh ,21 Source: Tristan Harris, How

    Technology is Hijacking Your Mind, 2016
  22. @bsonefeld • Swiping on dating apps ,22 Source: Tristan Harris,

    How Technology is Hijacking Your Mind, 2016
  23. @bsonefeld • Social validation ,23 Source: Tristan Harris, How Technology

    is Hijacking Your Mind, 2016
  24. @bsonefeld • ,24 receive variable reward release of dopamine =

  25. @bsonefeld • ,25 sex drugs rock n roll

  26. @bsonefeld • ,26 34

  27. @bsonefeld • ,27 bottomless bowls an experience that tricks you

    into consuming more by showing in nite options
  28. @bsonefeld • ,28 Brian Wansink

  29. @bsonefeld • Net ix autoplay ,29

  30. @bsonefeld • ,30

  31. @bsonefeld • Net ix autoplay ,31

  32. @bsonefeld • ,32 YouTube

  33. @bsonefeld • ,33 In nite scroll

  34. @bsonefeld • ,34 34

  35. ,35 Why technology sucks tech creates FOMO

  36. @bsonefeld • ,36 FOMO fear of missing out

  37. @bsonefeld • ,37

  38. @bsonefeld • ,38

  39. @bsonefeld • ,39 FOMO in our everyday

  40. @bsonefeld • ,40

  41. @bsonefeld • ,41

  42. @bsonefeld • ,42

  43. @bsonefeld • ,43 booking.com

  44. @bsonefeld • ,44

  45. @bsonefeld • ,45 booking Lite booking.com

  46. ,46 tech demands your attention Why technology sucks

  47. @bsonefeld • ,47

  48. @bsonefeld • ,48

  49. @bsonefeld • ,49 Noti cations

  50. @bsonefeld • ,50

  51. @bsonefeld • ,51 Source: Mozilla Nightly Study, 2019 of noti

    cation prompts get accepted by users 3 3%
  52. @bsonefeld • ,52

  53. @bsonefeld • ,53 Source: An in-situ study of mobile phone

    notifications, MobileHCI14’ push noti cations per day. 64 64 An average smart phone user receives
  54. @bsonefeld • ,54

  55. @bsonefeld • ,55

  56. @bsonefeld • ,56 Modals

  57. @bsonefeld • ,57 Your Screen Here hello world https:// Secure

    PUSH THIS BUTTON Info we need: Here’s some more info about why we interruptted what you were doing. Very important message here!
  58. @bsonefeld • ,58 Source: University of Illinois more time to

    complete their task at hand 15 15 when external factors interrupt the execution of a primary task, users require %
  59. @bsonefeld • ,59 con rm shaming the act of guilting

    a user into opting in to something
  60. @bsonefeld • ,60 delish

  61. @bsonefeld • ,61 Gmail

  62. @bsonefeld • ,62 Esquire

  63. @bsonefeld • ,63 hijacks your mind demands your attention ❗

    creates FOMO
  64. @bsonefeld • ,64

  65. @bsonefeld • ,65

  66. @bsonefeld • ,66 Source: Doreen Dodgen-Magee cycle of dependency

  67. @bsonefeld • ,67

  68. @bsonefeld • ,68

  69. “ ” @bsonefeld • When your mind is able to

    wander, it is accessing memories, emotions and random bits of stored knowledge. - AMY FRIES, PSYCHOLOGIST ,69
  70. @bsonefeld • ,70

  71. @bsonefeld • ,71

  72. @bsonefeld • ,72

  73. @bsonefeld • ,73 phubbing snubbing someone in a social setting

    by looking at your phone instead of paying attention to them
  74. @bsonefeld • ,74

  75. @bsonefeld • ,75

  76. “ ” @bsonefeld • We don t engage the people

    and places surrounding us because we have come to prefer the company of devices that ask so little of us in return. - DOREEN DODGEN-MAGEE ,76
  77. ,77

  78. ,78 building humane tech

  79. @bsonefeld • ,79

  80. “ ” @bsonefeld • We re no longer pushing pixels

    around. We re building complex systems that touch peoples lives, a ect their personal relationships, and undeniably a ect their mental health. - MIKE MONTEIRO ,80
  81. @bsonefeld • ,81 We need to take responsibility for the

    tech we re creating.
  82. @bsonefeld • ,82 1. Create appropriate boundaries 2. Encourage well-being

    3. Consider the e ects 4. Don t be an asshole Building humane tech
  83. @bsonefeld • ,83 1. Create appropriate boundaries 2. Encourage well-being

    3. Consider the e ects 4. Don t be an asshole Building humane tech
  84. @bsonefeld • ,84 Slack noti cation preferences

  85. @bsonefeld • ,85 Instagram : All caught up

  86. @bsonefeld • ,86 Load more

  87. @bsonefeld • ,87 1. Create appropriate boundaries 2. Encourage well-being

    3. Consider the e ects 4. Don t be an asshole Building humane tech
  88. @bsonefeld • ,88 Google s Digital Wellbeing

  89. @bsonefeld • ,89 Bumble Snooze

  90. @bsonefeld • ,90 Hinge : Unplugged Day

  91. @bsonefeld • ,91 1. Create appropriate boundaries 2. Encourage well-being

    3. Consider the e ects 4. Don t be an asshole Building humane tech
  92. @bsonefeld • ,92

  93. ,93 Tarot Cards of Tech tarotcardsoftech.artefactgroup.com

  94. @bsonefeld • ,94

  95. @bsonefeld • ,95

  96. @bsonefeld • ,96 1. Create appropriate boundaries 2. Encourage well-being

    3. Consider the e ects 4. Don t be an asshole Building humane tech
  97. “ ” @bsonefeld • We don t just have to

    avoid building harmful technology, we have to actively work to build something positive. - TRISTAN HARRIS ,97
  98. @bsonefeld • ,98 RESPECT

  99. @bsonefeld • ,99

  100. @bsonefeld • ,100 These humane patterns empower our users to

    build healthy habits & relationships with technology.
  101. ,101 designing a mindful relationship with tech

  102. @bsonefeld •,102

  103. @bsonefeld • Do not Disturb mode ,103

  104. @bsonefeld • Minimizing push noti cations ,104

  105. @bsonefeld • Setting boundaries + being mindful ,105 &

  106. @bsonefeld •

  107. @bsonefeld • ,107 Source: Doreen Dodgen-Magee cycle of dependency

  108. @bsonefeld •,108

  109. “ ” @bsonefeld • The ultimate freedom is a free

    mind, and we need technology that s on our team to help us live, feel, think and act freely. - TRISTAN HARRIS ,109
  110. @bsonefeld • ,110 Thanks, y all! Now GTFO your phones.

  111. @bsonefeld • ,111 Resources Center for Humane Technology Podcast: Your

    Undivided Attention How Technology is Shaping our Brains Deviced! Balancing Life and 
 Technology in a Digital World Tristan Harris Doreen Dodgen-Magee