Understanding Individual Differences

064ac7d5965b5e0ce9d8642b946b7308?s=47 Candice Nance
February 01, 2013

Understanding Individual Differences

Make adjustments for the individual differences among people in dealing with them on the job. Develop insight into how your personality, mental ability, emotional intelligence, and values differ from others. Respond to personality differences among people. Respond to mental ability differences among people. Respond to differences in values among people.

064ac7d5965b5e0ce9d8642b946b7308?s=128

Candice Nance

February 01, 2013
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Transcript

  1. None
  2. BUS 101: HUMAN RELATIONS IN BUSINESS Professor Nance

  3. UNDERSTANDING INDIVIDUAL DIFFERENCES Chapter 2

  4. Learning Objectives 1.  Make adjustments for the individual differences among

    people in dealing with them on the job. 2.  Develop insight into how your personality, mental ability, emotional intelligence, and values differ from others. 3.  Respond to personality differences among people. 4.  Respond to mental ability differences among people. 5.  Respond to differences in values among people.
  5. Individual Differences Have a profound effect on job performance and

    behavior
  6. Do you ever feel like THIS at work?

  7. None
  8. Sources of Individual Differences • Personality • Cognitive ability • Values • Emotional intelligence

  9. 8 Major Personality Factors & Traits

  10. #1 Neuroticism (emotional instability)

  11. Silver Linings Playbook

  12. #2 - Extraversion Quantity or intensity of social interactions

  13. #3 - Openness Proactive seeking of experience for its own

    sake (intellectual curiosity)
  14. #4 - Agreeableness Quality of interpersonal orientation, such as being

    good natured
  15. #5 - Conscientiousness Organization, self-restraint, persistence, and motivation toward attaining

    goals
  16. #6 – Self-monitoring Process of observing and controlling how we

    are perceived by others Associated with career success & leadership Self-monitors are likely to “click” with others
  17. #7 – Risk taking & thrill seeking Propensity to take

    risks and pursue thrills
  18. #8 – Optimism Tendency to experience positive emotional states, and

    think that positive outcomes will occur (versus pessimism)
  19. 8 Personality Traits 1.  Neuroticism 2.  Extraversion 3.  Openness 4. 

    Agreeableness 5.  Conscientiousness 6.  Self-monitoring 7.  Risk taking and thrill seeking 8.  Optimism
  20. Personality Type Testing 1.  Myers-Briggs Type Indicator (MBTI) 2.  Golden

    Personality Type Profiler
  21. Myers Briggs

  22. COGNITIVE ABILITY

  23. Intelligence The capacity to acquire and apply knowledge, including solving

    problems
  24. 10,000 Hour Rule Malcolm Gladwell

  25. Malcolm Gladwell Interview

  26. Types of Intelligence Worksheet • Components of Traditional Intelligence • Multiple Intelligences

    • Emotional Intelligence