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Accessibility is About Your Users

Accessibility is About Your Users

This was presented as a guest lecture at Langara College for the Fall 2015, LIBR 2411: Library Technologies and Information Management course in the Library Technician program. The presentation covers accessibility, web accessibility, and universal design, focusing at times on the library context.

Cynthia "Arty" Ng

October 09, 2015
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  1. Web accessibility means that people with disabilities can use the

    Web. - W3C Web Accessibility Initiative (WAI) W3C Web Accessibility Initiative. (2005). What is Web Accessibility. Introduction to Web Accessibility. http://www.w3.org/WAI/intro/accessibility.php
  2. Snape, John. (2011). See No Evil, Hear No Evil, Speak

    No Evil. https://commons.wikimedia.org/wiki/File:See_No_Evil,_Hear_No_Evil,_Speak_No_Evil.jpgCC BY-SA 3.0
  3. Statistics Canada. 2013. Statistics Canada on Twitter. https://twitter.com/StatCan_eng/statuses/407940135729508352 Approximate number

    based on: World Bank. 2012. Population ages 15-64 (% of total). . http://data.worldbank.org/indicator/SP.POP.1564.TO.ZS
  4. Brault, Matthew W. (2012). Americans With Disabilities: 2010 Household Economic

    Studies. http://www.census.gov/prod/2012pubs/p70-131.pdf
  5. DISABILITY > MINORITY* * Based on 2006 Canadian census ,

    and the percentage of total population ages 15-64 with a disability percentage of total population ages 15-64 of minorities. * Based on 2010 US census , and the percentage of total population with a disability percentage of total population of minorities.
  6. POLICY & LEGISLATION Canada: Federal Departments & Ontario: Web Content

    Accessibility Guidelines (WCAG) USA: Americans with Disabilities Act; Federal Departments: Rehabilitation Act: Section 508
  7. Lack of statutes or federal laws should not exempt [us]

    from providing equivalent access to all; it should drive [us] toward it. - Camilla Fulton Fulton, C. (2011). Web Accessibility, Libraries, and the Law. Information Technology and Libraries.. http://www.w3.org/WAI/intro/accessibility.php
  8. BENEFITS reflect institutional mission, leadership, and values serve all users

    make sound fiscal policy add value to the institution Sources: Maler, A. (2013). The Complete Beginner’s Guide to Universal Design. UX Booth. and Rowland, C., Mariger, H., Siegel, P. M., & Whiting, J. (2010). Universal Design for the Digital Environment: Transforming the Institution. EDUCAUSE Review*, 45(6). http://www.uxbooth.com/articles/the-complete-beginners-guide-to-universal-design/ http://www.educause.edu/ero/article/universal-design-digital-environment-transforming-institution
  9. DEFINING ASSISTIVE TECHNOLOGY an umbrella term that includes [...] devices

    for people with disabilities [...] by enabling people to perform tasks that they were formerly unable to accomplish, or had great difficulty accomplishing, by providing enhancements to, or changing methods of interacting with, the technology needed to accomplish such tasks. - Wikipedia Multiple authors. (2015). Assistive Technology.Wikipedia.
  10. All Technology is Assistive Technology. - Sara Hendren @ablerism Hendron,

    S. (2013). All Technology is Assistive Technology: 6 dispositions for designers on disability.
  11. We need to change the way we talk about accessibility.

    … We can reframe accessibility in terms of what we provide, not what other people lack. - Anne Gibson @kirabug Gibson, Anne. (2015). Reframing Accessibility for the Web.
  12. UNIVERSAL WEB DESIGN PRINCIPLES IN SHORT solid clear helpful usable

    accessible easy to understand designed with people in mind first Quesenbery, W. (2014). . O'Reilly. A Web for Everyone: Accessibility as a Design Challenge
  13. MAJOR CHALLENGES Shneiderman, B., & Hochheiser, H. (2001). Universal usability

    as a stimulus to advanced interface design. Behaviour & Information Technology, 20(5), 367-376. doi:10.1080/01449290110083602
  14. MINIMAL LOAD TIME average website = 2.2 MB = 6

    sec . (2015). . HTTP Archive Average Bytes per Page by Content Type . (2015). . Keynote Performance Index: Mobile Commerce (Retail) – US
  15. [Over 50% of mobile users] will wait only five seconds

    or less for a mobile site to load. Compuware Corporation. (2011). The new (or only) way to connect with customers. http://www.compuware.com/content/dam/compuware/professional-services/white- papers/The%20New%20or%20Only%20Way%20To%20Connect%20With%20Customers.pdf
  16. Two seconds may not seem like a long time, but

    consider that users can spot— and are bothered by—performance delays as short as 300 milliseconds. - Scott Jehl @scottjehl Jehl, Scott. (2014). . Planning for Performance
  17. PROGESSIVE ENHANCEMENT Worry about the less capable first. - @Swwweet

    Usobiaga, J. (2013). Slide 37. Mobile First: As difficult as doing things right. https://speakerdeck.com/swwweet/mobile-first-as-difficult-as-doing-things-right?slide=37
  18. MOBILE FIRST Mobile forces you to focus. - Luke Wroblewski

    @lukew Wroblewski, L. (2009). Mobile First. http://www.lukew.com/ff/entry.asp?933
  19. TOP 10 ACADEMIC LIBRARY WEBSITES 6 / 10 have carousel

    5 / 6 autoplay Singley, E. (2014). . Top 10 Academic Library Websites
  20. TOP 10 OF 20 GREAT PUBLIC LIBRARY WEBSITES 9 /

    10 have carousel 9 / 9 autoplay Anderson, M. (2013). 20 Great Public Library Websites. http://www.mattanderson.org/blog/2013/02/11/20-great-public-library-websites/
  21. DOCUMENTS WebAIM. (2014). Microsoft Word. © WebAIM. Used under full

    credit, at no cost allowance as per the . http://webaim.org/techniques/word/ WebAIM Copyright & Terms of Use WebAIM. (2014). PowerPoint Accessibility. © WebAIM. Used under full credit, at no cost allowance as per the . http://webaim.org/techniques/powerpoint/ WebAIM Copyright & Terms of Use
  22. TESTING AND ASSESSMENT EVALUATION TOOLS (bookmarklet) (Firefox plugin) For more,

    HTML Codesniffer WCAG Contrast Checker WAVE Toolbar W3C Web Accessibility Tools list SIMULATION TOOLS Fangs VisCheck Colorblind Web Page Filter
  23. Developer toolbars, semantic markup and automated testing tools can only

    get you about 30% of the way towards Web Accessibility goals. - Denis Boudreau @dboudreau & Matt Feldman @hlpsom1 Boudreau, Denis & Feldman, Matt. (2015). Slide 13 of . Integrating Accessibility into the Project Lifecycle - Lessons Learned
  24. We need to make simple, readable, effective content. - Anne

    Gibson @kirabug Gibson, Anne. (2014). . An Alphabet of Accessibility Issues
  25. GUIDELINES FOR CONTENT CREATORS 1. Use headers properly 2. Use

    descriptive links 3. Use tables for data, not layout 4. Describe images if needed 5. If you embed audio/video, add a link to it too
  26. Other Guideline Examples and Resources by Adina Mulliken LibGuides Presentation:

    Accessibility Facilitating Accessible Instruction and Resources (University of Victoria) United Nations Accessibility Guidelines: Content
  27. MORE RESOURCES General Resources - a lot of great articles

    on focused on accessibility and HTML/CSS - lots of quick tips (out of date, currently being revised) by CLA by OCUL WCAG Quick Reference The Paciello Group Blog The Accessibility Project Canadian Guidelines on Library and Information Services for People with Disabilities Accessibility Information Toolkit for Libraries
  28. EVEN MORE RESOURCES Lists of Accessibility Resources: out of date

    but still a number of useful resources Accessible Technology: Tools & resources by the University of Washington Tools and Resources for Accessible Web Design by Texas School for the Blind and Visually Impaired Code4LibBC Accessibility Breakout Group Notes
  29. Websites are software that help people accomplish their goals, regardless

    of the hardware and software combination, regardless of the shapes and forms of their people. That is accessibility. - Anne Gibson @kirabug Gibson, Anne. (2015). Reframing Accessibility for the Web.