Specialist IBM Japan, Ltd. 2002 Engineer 2016 Containers/OpenShift 2019-2020 IBM Champion Present TechSales & Community Leader • Bridge between tech enthusiasts and IBM • IBM Champion and IBM TechXchange Community Leader • Building connections through communities * The content of this presentation represents personal views and is not related to any organization. @HiraokaDaisuke
Giving Back Tech Enthusiast Shinji Nishio NIC soft 3-Month User Testing of a Pre-Release product Weekly late-night meetings English discussions Valuable feedback Vendor's Role Providing test opportunity Accepting feedback Curiosity Desire to learn Outcomes Product improvement Personal growth Giveback Spirit Community contribution Knowledge sharing "I did it because I wanted to. As an engineer, I was really curious...” Shinji Nishio
Vendor Involvement Development of new features Participation of new members Use Case TJBot: The Papercraft AI Robot Activity halted Community Revitalization Securing exhibition space Setting challenging goals Active community activities Vendor's Role Providing space Goal-setting support Outcomes Community revival New tech learning opportunities Giveback Spirit Open-source contribution Knowledge & skill sharing
Effect First Penguin (e.g., Shinji Nishio) Early Adopters Challenges Community Growth (e.g., TJBot Community) Shinji Nishio Case Individual Contribution Long-term Commitment Product Improvement TJBot Community Collective Effort Open Source Development Community Revitalization
and Tech Enthusiasts Recognition Benefits •Closer Vendor-Enthusiast Relationship •Increased Motivation •Enhanced Activity through Rewards •More Opportunities for Contribution •Driving Innovation through Collaboration •Encouraging Continuous Learning and Development IBM Champion Program •Recognition for Active Contributors •Open to Customers and Partners •Not for IBM Employees •Community of Forward-Thinkers •Opportunity for Personal Growth •Supports Various Activities: • Technical Content Creation • Speaking Engagements • Community Leadership Recognition programs foster growth and innovation in the tech community beyond vendor boundaries