Building a DevOps Culture in a Remote World - Emily Freeman, DevOpsDays Chicago 2020

This talk outlines how to design your organizations culture by reducing silos, embracing failure, collaborating, accepting feedback, and automating processes when appropriate — all of which is fundamental to your DevOps success.

Transcript

1. @editingemily
2. @editingemily
3. @editingemily
4. @editingemily
5. Here we go again… @editingemily
6. Here we go again… @editingemily
7. Here we go again… @editingemily
8. Emily Freeman @editingemily
9. @editingemily | #MSBuild Knight Capital @editingemily
10. @editingemily | #MSBuild Knight Capital @editingemily
11. @editingemily | #MSBuild Knight Capital @editingemily
12. @editingemily | #MSBuild Knight Capital @editingemily
13. @editingemily | #MSBuild Knight Capital @editingemily
14. @editingemily | #MSBuild Knight Capital @editingemily
15. @editingemily | #MSBuild Knight Capital @editingemily
16. @editingemily | #MSBuild @editingemily
17. @editingemily | #MSBuild @editingemily
18. @editingemily | #MSBuild @editingemily
19. @editingemily | #MSBuild @editingemily
20. @editingemily | #MSBuild @editingemily
21. @editingemily | #MSBuild @editingemily
22. @editingemily | #MSBuild @editingemily
23. @editingemily | #MSBuild @editingemily
24. @editingemily | #MSBuild @editingemily
25. @editingemily | #MSBuild @editingemily
26. @editingemily | #MSBuild @editingemily
27. @editingemily | #MSBuild @editingemily
28. @editingemily | #MSBuild @editingemily
29. @editingemily | #MSBuild @editingemily
30. @editingemily | #MSBuild @editingemily
31. @editingemily | #MSBuild @editingemily
32. @editingemily | #MSBuild @editingemily
33. @editingemily | #MSBuild @editingemily
34. @editingemily | #MSBuild @editingemily
35. @editingemily | #MSBuild @editingemily
36. @editingemily | #MSBuild @editingemily
37. @editingemily | #MSBuild @editingemily
38. @editingemily | #MSBuild @editingemily
39. @editingemily | #MSBuild @editingemily
40. @editingemily | #MSBuild @editingemily
41. @editingemily | #MSBuild @editingemily
42. @editingemily | #MSBuild @editingemily
43. @editingemily | #MSBuild @editingemily
44. @editingemily | #MSBuild Hire great engineers and then get out of the way. @editingemily
45. @editingemily | #MSBuild DevOps starts with culture. @editingemily
46. @editingemily | #MSBuild But what about the tools?! @editingemily
47. @editingemily | #MSBuild But what about the tools?! @editingemily
48. @editingemily | #MSBuild But what about the tools?! @editingemily
49. @editingemily | #MSBuild Tend the soil. @editingemily
50. @editingemily | #MSBuild Tend the soil. @editingemily
51. @editingemily | #MSBuild Tend the soil. @editingemily
52. @editingemily DevOps Principles Encourage teamwork Reduce silos Embrace failure Communicate
53. @editingemily DevOps Principles Encourage teamwork Reduce silos Embrace failure Communicate
54. Encouraging Teamwork Empower your team Share responsibility Create cross-functional collaboration @editingemily
55. @editingemily | #MSBuild Encouraging Teamwork Give space for independent decision-making. @editingemily
56. @editingemily | #MSBuild Encouraging Teamwork Give space for independent decision-making. @editingemily
57. @editingemily | #MSBuild Encouraging Teamwork Give space for independent decision-making. @editingemily
58. Reducing Silos Share information freely Eliminate “not my job” attitudes Hire curious engineers @editingemily
59. @editingemily | #MSBuild Reducing Silos Focus on collaboration. @editingemily
60. @editingemily | #MSBuild Reducing Silos Focus on collaboration. @editingemily
61. @editingemily | #MSBuild Reducing Silos Focus on collaboration. @editingemily
62. Embracing Failure Encourage smart risk taking Prepare for handling failure Practice systems thinking @editingemily
63. @editingemily | #MSBuild Embracing Failure @editingemily
64. @editingemily | #MSBuild Embracing Failure @editingemily
65. @editingemily | #MSBuild Embracing Failure @editingemily
66. Communicating Clearly Encourage “soft skills” Accept feedback Speak clearly and directly @editingemily
67. @editingemily | #MSBuild Communicating Clearly It’s the respectful thing to do.
68. @editingemily | #MSBuild Communicating Clearly It’s the respectful thing to do.
69. Building Culture @editingemily
70. Building Culture @editingemily
71. Building Culture @editingemily
72. @editingemily | #MSBuild Learning from Knight Capital @editingemily
73. Learning from Knight Capital Delete old code @editingemily
74. Learning from Knight Capital Delete old code @editingemily
75. Learning from Knight Capital Use feature flags the right way @editingemily
76. Learning from Knight Capital Use feature flags the right way @editingemily
77. Learning from Knight Capital Avoid rushed deadlines @editingemily
78. Learning from Knight Capital Avoid rushed deadlines @editingemily
79. Learning from Knight Capital Avoid rushed deadlines @editingemily
80. Learning from Knight Capital Avoid rushed deadlines @editingemily
81. Learning from Knight Capital Avoid rushed deadlines @editingemily
82. Learning from Knight Capital Automate deployments @editingemily
83. Learning from Knight Capital Automate deployments @editingemily
84. Learning from Knight Capital Automate deployments @editingemily
85. Learning from Knight Capital Test, test, test @editingemily
86. Learning from Knight Capital Beware alert fatigue @editingemily
87. Learning from Knight Capital Beware alert fatigue @editingemily
88. Learning from Knight Capital Beware alert fatigue @editingemily
89. Learning from Knight Capital Create incident management plans @editingemily
90. Learning from Knight Capital Create incident management plans @editingemily
91. Learning from Knight Capital Create incident management plans @editingemily
92. @editingemily | #MSBuild Tend the soil. @editingemily
93. @editingemily | #MSBuild Tend the soil. @editingemily
94. @editingemily | #MSBuild Q+A @editingemily