[2017.10 Meetup #18] [TALK] Manuel Pais - Everyone is Part of Continuous Delivery

All Day DevOps is a free online conference that lasts 24h. Manuel Pais presented this talk, which is part of the conference schedule.

Delivery pipelines are an excellent tool for visualizing work status. But they’re even better as collaboration tools! A pipeline that accurately maps the flow of work will highlight recurring bottlenecks and waiting times, often due to work hand-offs between siloed teams, working in isolation.

Unfortunately, pipelines often lead to Continuous Delivery exclusion because they’re only focusing on the automated bits. But if your organization needs to deliver fast(er), don’t buy a Ferrari that only takes 2 people… Prefer a family car that can take everyone comfortably at the max speed that is safe and reliable!

Manuel Pais is a team and flow oriented technologist. Manuel enjoys helping organizations adopt test automation and continuous delivery, as well as understanding DevOps from both technical and human perspectives. Co-founder of DevOps Lisbon meetup. Co-author of the upcoming book "Team Guide to Software Releasability".

Transcript

1. Everyone is Part of Continuous Delivery Manuel Pais Delivery Coach and Technologist manuelpais.net @manupaisable
2. Takeaways 1. Beyond built-test-deploy pipelines 2. Stereotypes tear us apart 3. Build trust step-by-step 4. How inclusive pipeline looks like
3. About me Manuel Pais MS Software Eng @manupaisable manuelpais.net manuel.pais@gmail.com Delivery Coach and Technologist Focused on teams and flow
5. Takeaways 1. Beyond built-test-deploy pipelines 2. Stereotypes tear us apart 3. Build trust step-by-step 4. How inclusive pipeline looks like
6. what’s missing?
7. what’s missing? we tend to care about technical bits only…
8. “The idea behind the deployment pipeline is to model the part of your project's value stream that goes from check-in to release, and then to automate it.” –Jez Humble https://continuousdelivery.com/2010/02/continuous-delivery
9. Example #1 Make activities visible to find bottlenecks
10. Integration Tests Functional Tests Performance Tests Operational Acceptance PROD Initial state: serial pipeline
11. Integration Tests Functional Tests Performance Tests Operational Acceptance PROD Initial state: client goals
15. Infra Team Dev Team
16. Infra Team Dev Team
17. Infra Team Dev Team
18. painful bottlenecks in team interactions
19. bottlenecks = silos time is lost in queues, not execution
20. Future state: automated provisioning
21. Future state: automated provisioning
22. Future state: automated provisioning
23. Future state: automated provisioning
24. Future state: Dev and Infra Teams??? Dev Team Infra Team
25. Infra Team Dev Team
26. Infrastructure Verification Tests (IVTs)
27. Infra Team Dev Team
28. fast feedback? short lead time?
30. faster and faster feedback! shorter and shorter lead times!
31. Takeaways 1. Beyond built-test-deploy pipelines 2. Stereotypes tear us apart 3. Build trust step-by-step 4. How inclusive pipeline looks like
32. stereotypes
33. Build Test Deploy DEV QA OPS Security
34. Build Test Deploy DEV QA OPS Security Marketing
35. Build Test Deploy DEV QA OPS Network Security Marketing
36. Build Test Deploy DEV QA OPS Security Network Marketing Infra
37. Build Test Deploy DEV QA OPS Security Marketing Legal Network Infra
38. Build Test Deploy DEV QA OPS Security Marketing Legal Network Infra GDPR
40. Build Test Deploy DEV QA OPS Security Marketing Legal Network Infra GDPR fines up to 4% global revenue
42. BizDevOps
43. BizInfraDevOps
44. BizInfraLegalDevOps
45. BizInfraLegalNetDataDevOps
46. BizInfraLegalNetDataDevSecOps
47. be weary of buzzwords everyone needed on board
48. stereotypes
49. Takeaways 1. Beyond built-test-deploy pipelines 2. Stereotypes tear us apart 3. Build trust step-by-step 4. How inclusive pipeline looks like
50. automation is not the goal, but the means to an end… Faster and Safer Delivery
51. automation is not the goal, but the means to an end… Faster and Safer Delivery
52. automating hand-offs requires trust… which in turn requires time
55. “First of all, you have to accept that you are always going to draw meaning and inferences from what others say and do, based on your past experience. It’s how people work.” Ladder of Inference https://www.skillsyouneed.com/ips/ladder-of-inference.html
56. breaking down silos is hard… build TRUST first!
58. Client example #2 Evolve pipeline to establish trust points
59. https://github.com/manupaisable/pipeline-as-code Initial state: serial pipeline
60. https://github.com/manupaisable/pipeline-as-code Intermediate state: CAB in path to prod
61. End state: short and wide pipeline https://github.com/manupaisable/pipeline-as-code
62. build trust step-by-step think of right tools for current trust level? sense what each team is comfortable with
63. Takeaways 1. Beyond built-test-deploy pipelines 2. Stereotypes tear us apart 3. Build trust step-by-step 4. How inclusive pipeline looks like
65. Amy, the Product Owner
66. Amy, the Product Owner
67. Mark, the Compliance Officer
68. non-technical stakeholders are part of delivery too
69. pipeline = (real) workflow highlight bottlenecks => build bridges trust requires time => automate gradually not just technical => include everyone
70. pipeline = (real) workflow highlight bottlenecks => build bridges trust requires time => automate gradually not just technical => include everyone
71. pipeline = (real) workflow highlight bottlenecks => build bridges trust requires time => automate gradually not just technical => include everyone
72. References Gene Kim, Kevin Behr, 2013, ‘The Phoenix Project’ • Don G. Reinertsen, 2009, ‘The Principles of Product Development Flow: Second Generation Lean Product Development’ 1h30 summary https://www.youtube.com/watch?v=L6v6W7jkwok
73. (Future) Reference Dominica DeGrandis, 2017, ‘Making Work Visible’ https://itrevolution.com/book/making-work-visible Talk at DevOps Enterprise Summit Europe 2017 https://www.youtube.com/watch?v=KR7Y8IUgyyA
74. Other references • Continuous Delivery Anti-Patterns https://dzone.com/articles/continuous-delivery-anti-patterns • The Three Ways: The Principles Underpinning DevOps https://itrevolution.com/the-three-ways-principles-underpinning-devops • Cycle of Mistrust https://www.industriallogic.com/blog/cycles-of-mistrust • Ladder of Inference https://www.skillsyouneed.com/ips/ladder-of-inference.html • Q&A with Immuta on the Implications of EU’s General Data Protection Regulation (GDPR) https://www.infoq.com/articles/immuta-gdpr-implications • Securing a Continuous Delivery Pipeline https://dzone.com/articles/securing-a-continuous-delivery-pipeline
75. releasabilitybook.com Upcoming book: Team Guide to Software Releasability by Chris O’Dell & Manuel Pais
76. Session Title Your Name Your Title Your Company Your @TwitterHandle
77. Session Title Your Name Your Title Your Company Your @TwitterHandle
78. October 24, 2017 Thank You All Day DevOps Organizers!
79. bit.ly/addo-slack Find me on slack, right now! Manuel Pais Delivery Coach and Technologist thank you and please give feedback: buff.ly/2zz0iEf #continuous-everything @manupaisable manuelpais.net