Nakashima, Rachel Fong and Kavya Joshi! These slides https://speakerdeck.com/emfree/queueing-theory References Performance Modeling and Design of Computer Systems: Queueing Theory in Action, Mor Harchol-Balter A General Theory of Computational Scalability Based on Rational Functions, Neil J. Gunther The Power of Two Choices in Randomized Load Balancing, Michael David Mitzenbacher Sparrow: Distributed, Low Latency Scheduling, Kay Ousterhout, Patrick Wendell, Matei Zaharia, Ion Stoica Scuba: Diving Into Data at Facebook, Lior Abraham et. al.