or explorer o Sometimes it cannot get all of the item’s metadata o Make sure that all of the metadata you want is in the item info panel, otherwise you can add it manually o Sometime the default BibTeX file can include characters that LaTex doesn’t like o It generates automatic citation keys which may clash with your existing preference – the style is: [author surname]_[title first word/phrase]_[year] o There’s a fix for this with the Better BibTeX add-on