Moodle Shared Services in British Columbia

Lightning Session for Mountain Moodle Moot in Helena, Montana - July 9 to July 11

Transcript

1. Moodle Shared Services in British Columbia By Frank Fucile
2. About BCcampus • www.bccampus.ca • Supports BC’s public post-secondary institutions in meeting students’ needs through innovative and effective uses of educational technologies • Provides ICT infrastructure for secure data exchange, shared services, online learning and distance education, communities of practice and online resources for educators. • Connects BC’s public post-secondary institutions and supports multi-institutional partnerships with learner support services to facilitate and enhance online learning opportunities 2
3. Context • 25 autonomous public post- secondary institutions • High-speed networks connect all BC regions, cities and communities • Online learning is considered a requirement for providing access, choice, flexibility and mobility for BC citizens 3
4. Building Blocks of a Shared Service 4
5. 5 BC Government Shared Services – Provides innovative, responsive and cost-effective services to the public sector – Shared Services BC – Technology – Procurement o Space o Purchasing o Accounting Characterizing Shared Services
6. 6 Characterizing Shared Services IT Shared Services – services and applications required by more than one enterprise partner, and managed by one entity to improve service and efficiency. (State of Minnesota) – consolidation of operations in publicly funded colleges and universities spawned IT shared services for: • cost and efficiency – e.g., data centers, email, telephony, ERP
7. Shared services • New synergies – Integration with student information systems (SIS) – Integration with collaborative programs – Integration with online program development fund (OPDF) • New services – Kaltura - streaming media services – WriteAway 7 Adobe Connect
8. BCcampus Strategic Plan • BCcampus Strategic; three key interdependent goals: – Goal 1: Create a secure and trusted data network among BC’s post-secondary institutions for real-time student information transfer. – Goal 2: Foster and support the formation of collaborations and partnerships between institutions that leverage knowledge, reduce costs, and generate benefits for students. – Goal 3: Provide educator support through online communities of practice, open educational resources, reusable tools and resources, professional development strategies, technology training, and online program development. 8
9. BCcampus – Lambda Partnership • Agreement for services to support Moodle shared service • Collaborative arrangements with closely integrated project management and work 9
10. Educational Shared Services – ‘…institutions cooperating in the development and delivery of services, so sharing skills and knowledge, perhaps with commercial participation‘ (JISC Briefing Paper, Shared Services in UK further and higher education ,2008) • Characteristics of instructional shared services: – Collaborative service development – Partner participation in governance – Sharing of fixed costs associated with the service delivered • E.g., LMS • Value added benefits to educational shared services – User Communities – Collaboration – Systemic needs 10 Characterizing Shared Services
11. Benefits of a Shared Service 11
12. Benefits of Moodle Shared Service • For smaller institutions, potential benefits: – access to educational applications might not otherwise afford – higher reliability rates – knowledge sharing with other institutions – access to support expertise – lower costs • For larger institutions: – potential to achieve some of the same benefits – provides choice of ET at local use levels 12
13. Strategy • BCcampus role in shared services: – connect, collaborate, innovate – centralised hosting, support, negotiation for licenses – offering the technical development and expertise such as integration with SISs • Note that shared services support: – academic – career – technical and – trades programs 13
14. Model 14 Shared Service ‘Metamodel’ BCcampus/ Partner Infrastructure BCcampus Connector Business Model Governance Roles Shared Service Continuum Operational Models Support
15. Operational Models 15
16. Moodle Shared Service 16 • Centralized infrastructure and hosting – Separate instances per institution • Contracted administration and support provided by Lambda Solutions – System expertise and best practices – Integration with other services (open-source or otherwise) – Course Migration services – Hosting, support, custom development and training
17. Moodle Shared Service 17 • Participating institutions – Smaller, Enterprise: • Selkirk, NVIT, COTR, CNC – Larger, local: • UNBC, UVic – Medium, Enterprise: • VIU - migrating • Capilano - planning migration • Kwantlen - considering migration
18. 18 Integrated LMS Shared Service
19. Moodle Shared Services in British Columbia By Frank Fucile Thank You!