Overview of department, roles, challenges and opportunities, for internal audience. Note, "Snakes and Ladders" courtesy of Syracuse University Libraries.
easiest to fix. EZProxy Maintained by CIS, involves complex rules and settings. Providers ~250 logins, growing every year. 4 Best Bets Locally maintained by the electronic resources group, indexed by Digital Technologies. Sierra Looking at MARC records, updating links or asking metadata to do so if in scope. SerialsSolutions Ex Libris, resists batch processing work outside one outdated tool, is not KBART compliant (yet!) Some, but not all statistics gathered here. Users Sense of urgency, internal questions routed from all areas of the library. easyAccess Locally developed and maintained, uses SerialsSolutions API to manage
lists, usually as an appendix to a license agreement These have to be checked in Serials Solutions for accuracy, sometimes by hand ▰ Audit of NERL resources revealed many titles and packages not checked in Serials Solutions for years ▰ Auditing in the renewal cycle is necessary for access to library purchases and positive patron experiences 9
in hundreds of platforms and multiple critical systems ▰ Maintain fluency in standards: KBART, OpenURL, some metadata, and keep current on trends in discovery and access in order to best serve the library and advise on new initiatives or workflows 10
to objects but how those objects interact with other library systems. ▰ Electronic resources aren’t like other technologies the library maintains. ◦ Not hardware ◦ Not software ◦ May include platforms and content 16
▰ The library relies on Serials Solutions and Sierra APIs for core services. ◦ What happens if our link resolver drops? ▰ Reaxys forces users to create an account even if they are IP authenticated. ◦ Explain why this recently mattered. 17
Scheduling vendor visits, demos, webinars ▰ Communicating about new purchases ▰ Alerting staff and patrons about planned and unexpected outages ▰ Researching resource options on request 18
Resource sharing ability, walk-in access ▰ Author rights, how scholarship can be used, perpetual and post-cancellation access ▰ Protections and responsibilities. ▰ How to balance values, autonomy of process, and timeliness. ▰ Current value: best deal at any cost, until crisis. 20
systems and underlying data and standards. Includes troubleshooting and workflow analysis. TWO DIFFERENT SKILL SETS Relationship Management Marketing, relationship management, assessment, outreach, advocacy through stronger license agreements. 23
etc) ▰ “You’re the New Person” = “You must work the same way as the Previous Person” ▰ Case of the Ivies ▰ Lack of collections strategy/approach to guide work 25