This slide deck, originally used at Dreamforce 2017, illustrates the end-to-end integration of Helium devices and the Salesforce IoT Cloud and Field Service Module.
is too high. A Work Order with High Priority is automatically created When the temperature returns to normal operating temperatures or the door is shut, the state returns to Normal. State changes when the Door is Opened, a Work Order with Medium priority is automatically created.
If the Door Sensor connected to the Helium Atom reports Door is open, a Maintenance Order is automatically created If the reading is deemed unacceptable, a Transport Order is created and the state transitions to High Temperature Detected