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Helium and Salesforce IoT

Helium
November 09, 2017

Helium and Salesforce IoT

This slide deck, originally used at Dreamforce 2017, illustrates the end-to-end integration of Helium devices and the Salesforce IoT Cloud and Field Service Module.

Helium

November 09, 2017
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Transcript

  1. Founded with a mission to make it easier to connect

    and make sense of the physical world see the world differently
  2. Your Device Your Device Helium Atom Module Helium Atom Module

    Helium Element Helium Cloud Router Helium Dashboard Helium Channels Salesforce IoT TCP over TLS End-to-End Hardware secured, authenticated device registration and data delivery Sales Cloud Service Cloud Marketing Cloud simple, secure device connectivity Direct to Salesforce IoT IoT
  3. State changes from Normal to High Temperature Detected when temperature

    is too high. A Work Order with High Priority is automatically created When the temperature returns to normal operating temperatures or the door is shut, the state returns to Normal. State changes when the Door is Opened, a Work Order with Medium priority is automatically created.
  4. Temperature readings from the Helium Atom are evaluated against AcceptableTemperatureLevelFloor

    If the Door Sensor connected to the Helium Atom reports Door is open, a Maintenance Order is automatically created If the reading is deemed unacceptable, a Transport Order is created and the state transitions to High Temperature Detected
  5. WorkOrder automatically created, mapped to the Account, Asset, and Territory

    The Warehouse Maintenance Request is generated with a Description of the reason for Transfer Door Detected as Open using Helium
  6. Automatic Work Orders make it easy for crews to respond,

    avoiding the high cost to transport perishable goods to another warehouse