Officer Projects • Digital Government Strategy • Government Interoperability Framework • Base Registries project • Data Exchange Platform • Data Analysis Projects Fields • Government • Smart city • Disaster Risk Management 2
administrations Public Safety Infrastructures 4 Various service requests from citizens 24h365d services Personalized services Population 127,000thousands Decrease in government staffs Central government 341 thousands staffs(2018) Local governments 3,384 thousands staffs (2017) Compliance to complex legislations and rules Prevent the crimes and accidents Number of Crimes 817,338 Number of Traffic accident 43,0601 (2017) Monitor and Maintain the infrastructures Roads 1,279,511.9 km Rivers 144,031.4km Number of Bridges (over 2m) 691,901 Number of Tunnels 10,619 (2017-4-1)
act and Info. disclosure act Society 5.0 (2016) Economic Growth Strategy (2019-6) Innovation Strategy (2019-6) Digital Strategy (2019-6) Data Strategy (2019-6) Digital Government Policy (2017-5) • Connected Industries • Digital first • Once only • One stop Vision National Strategies Digital Strategies IT ACT (2000) DATA ACT (2016) Digital First ACT (2019) Society 5.0 Reference Architecture Data Exchange Platform Government Interoperability Framework (IMI) Data Strategy / Policy Rule Organization Business Data harness functions Data Data broker function Asset Sensor, Actuator, Hardware, Network Gathering, Integration, Cleansing, Device management Data definition, Data model, Code Catalogue, Search, AI, Analysis Business process Business Rule Coordination Team Legislation Regulation Vision Priority domain Security / Authentication Lifecycle Open Data Policy (2017-5) AI Principal (2019-3) AI Strategy (2019-6) AI Strategy
March 2019. AI will bring many great benefits to society, but its enormous impact on society. We need to redesign society in every way, including activities of the citizen, social systems, industrial structures, innovation systems, and governance. 7 Human-Centric Education/Literacy Privacy Protection Ensuring Security Fair Competition Fairness, Accountability, and Transparency Innovation R&D and Utilization Principles Dignity: A society that has respect for human dignity Diversity & Inclusion: A society where people with diverse backgrounds can pursue their well-being Sustainability: A sustainable society Section Philosophy AI Society Principals R&D and Utilization Principals 5 Essential element • Human Potential • Social Systems • Industrial Structures • Innovation Systems • Governance
2019. This strategy clarifies the actions and roles through 2030. 8 Objective1: Human resources Objective2: Competitiveness Objective3: Architecture & sustainable mechanism Objective4: Research, education and social infrastructure network Foundation for the Future Education R&D Foundation for Industry and Society Digital Government Data rerated Infrastructure • Data infrastructure • Trust / Security • Networks SMEs and Start up Support Priority area / PoC • Health, Medical Care and Long-term Care • Agriculture • National Resilience (Infrastructure, Disaster Risk Management) • Transportation Infrastructure and Logistics • Smart Cities
• Infrastructure data platform • Urban planning Smart cities • Smart cities • Including technologies Digital government • High value services • EBPM • Sustainable services • Work style Request for the high- quality services Increase the aging citizens Decrease the workers Finance of the government AI is an essential technology for public administrations. Data infrastructure • Interoperability framework • Data quality
to each child in consideration of parental requests. 11 A few seconds 300 nurseries Assign by 20-30 staffs. It spend 1 week. (Total 125days) I like both X nursery and Z nursery. I like Y nursery. I dislike Y nursery. Anywhere. My child has an allergy. There are various requests from parents. 8000 children Before AI AI AI recommended the combination between children and nurseries. The results were almost the same as if staffs were to do it. Use case Data model
to care managers by using AI. 12 Welfare facilities Database Accumulation of care plan data Knowledge of care specialist CPA engine Recommended care plan Matching between the care plan and welfare facilities http://welmo.co.jp/ Care manager Use case
• 100thousants crime history data -> Kyoto police arrested over 30 cases. • Officer can check the possibility of crimes on their map. • The map indicate the focus area by color. 13 Suspicious person Attention! (Snatch) Suspicious Bike Use case
promote migration from large cities 14 Staffs of Itoshima city Other city’s residences AI Profile: Age Gender Family Hobby - - - Persons who is 30-50 years old focus on the following issues. Distance for school Safety Your type Transportation School Community Shopping Safety Hospital Recommended Area by AI Transportation School Community Shopping Safety Hospital Favorite Fukae area Consultation by using AI recommendation AI learn from the result of consultation. Use case
the base date for property tax assessment, we take aerial photographs. We will use AI to find houses that were new construction, expansion, and destruction. • By narrowing down the points that we investigate, we accurately understand the taxable houses. In the result, it makes taxation more efficient. 15 AI recognize and store the shape of the building. new construction Destruction 2019 2018 Result 196 0 296 0 94 63 0 100 200 300 400 500 600 700 Befor AI Aftre AI Time of Investigation (March 2019) Field Investigation Check the aerial photography Update the Base registry Saitama city will use the map for community building and disaster risk management plan. Use case
damage, automatically • This solution is more efficient than a person can inspect it, and it is possible to grasp the state of the road in a wide range. 16 Evaluated by AI 1. No damage 2. Damaged 3. Maintenance AI Citizen’s reporting system : Chiba-repo An official car with camera The app will find road damage and send pictures to the server to take photos automatically. The AI use the deep learning technology. Check and feedback Next generation citizen’s reporting system Use case
made of iron. • They conducted simulations to improve the efficiency of inspections. 17 Weather data - Temparature - Rain - Time of sunshain - Wind - Moisture Rust-related data (Monthly from 2013 to2014) Prediction by AI Use case
MLIT and municipalities spend a lot of time and cost to maintain of the banks . 18 http://www.yachiyo-eng.co.jp/e/ http://www.yachiyo-eng.co.jp/topics/gogango.html Inspection by specialist 1. Once or twice a year, Specialist take photos and memos by their foot. 2. They make the panorama photo and put the memos on the p 3. They prioritize the part that need maintenance. There are some cracks in the red areas. 10000 Photo with deep learning technology AI Use case
citizens in rural area. The aging citizens can go out by robot cars. 19 Hospital Municipality service Robot car Station Robot car Control center Call from smart phone Course guide For winding road and unclear road Mountain area “Michinoeki” Community station Shop Use case
in Japan. • 150 thousands bridges that are over 15m. • 9 thousands tunnels 20 Wire inspection robot for bridges http://www.mlit.go.jp/sogoseisaku/maintenance/_gppdf/ko18.pdf Sewer inspection robot Cracks Repaired hole Spring water www.mlit.go.jp/sogoseisaku/maintenance/_gppdf/ko23.pdf Drone Car mounted Robot Hanged Robot Sucker Robot Pole type Robot Dam inspection robot http://www.mlit.go.jp/common/001125345.pdf http://www.mlit.go.jp/common/001125338.pdf Use case
services need more support staffs. It is very hard works to support aging persons. • People aged 65 or older will make up more than 38 per cent of the population in 2065. 21 http://robotcare.jp/wp-content/uploads/2017/04/List- of-commercialized-equipment.pdf Therapy Robot ”Paro” http://www.aist.go.jp/aist_j/press_release/pr2004/pr20 040917_2/pr20040917_2.html http://rtc.nagoya.riken.jp/RIBA/ Powered suit RIBA(Robot for Interactive Body Assistance) Use case
• Inquiry • Presentation • Record of meeting • Tagging • Summarize • Analysis • Analysis of opinion • Marketing • Disinformation Efficiency Processing large amounts of data Making English-language materials Real time analysis Analysis from various view
difficult language. • There are 60000 kanji characters(Chinese characters) • 60000 for name • 10000 for industrial product • 2400 for daily life. • There are many regional Japanese. • Japanese often don’t use subject. Sentence only have a verb and objects. • There are few separator in sentences. 27
meetings because one of the member is hard to hearing. • All member can participate in the meeting. • Our team can make minutes. UD talk https://udtalk.jp/en/ Mike Voice to text hearing difficulties Minutes
• We were able to make English materials quickly and accurately. • We can gather the information all over the world easily. Translator Grammar check 31
deployment(2011 June), 170 locations, 8,000 people participated - Deliberative leads to not only the policy making at the minister, also mid-term policy at government- designated cities, and School-building and City- building among the citizen. Open question from minister(MEXT) Request for opinion from vice minister wiki Comments Council Open Q. Social media Town meeting ICT In Education Text Analysis Text Analysis - Deliberative 20 theme about 3,000 subscribers in Japan and overseas . - Voices of 15,000 has been received (Approximately 2.3 million of page views) - Measures for improving the quality of teacher capacity, (as reported to the administrative agency proposal) prior to the study conducted Deliberative Council - To take advantage of a variety of ICT in the process of policy formation in parallel with the council etc. 33
a lot of time on writing Minister’s answering speech for congress session. Our solution: To shorten time to write the speech, we did a demonstration program to create a supporting system with AI which includes (1) A search engine for similar past questions from congressmen (2) A function to extract the points of the speech to answer Result: Half of people who tried using this answered that they couldn’t get useful suggestions. Next step: We are now researching for (1)the needs of users, (2)possible data sources (3)possible AI technologies we can apply into the system and then plan to create another beta version of the system.
register law is complicated. This work requires expertise and experience. Less experienced staffs spend more time on contacting the branch of the Ministry of Justice(MOJ). 35 Question from Citizens Answer from staffs Rare Case Ask to the AI AI provide the answer Natural language Ontology Studied 18000 case Before AI,MOJ sometimes spend 2 or 3 weeks to answer it. Contact center have huge potential. AI will find the inconsistency through analysis.
didn't notice 2. Examiner evaluates AI recommendations 3. Examiner registers amendment information to AI Tagging Evaluation Learning Application form 1.Recommended tag 2.Recommended sentence that should be tagged The JPO manages more than 2000 technical fields. There are approximately 100 tags in each field. The tag is critical information to search the patent data.
elder people can’t use a keyboard. • Recognition of handwriting is critical function for application. • And most of public sectors use OCR. OCR Public sector Tablet and Recognition of handwriting Application forms
robot for information service. • The robot is a concierge of the city hall. • He can inform sections, events and tourist information. 39 - Talk with citizens - Move in the reception hall - Display the maps Service Stage
garbage gathered How to abundant bottles How to separate my garbage I inform you the rerated information. Please click the following button. How to recycle. How to abandon electronic appliance. AI show you services. You can use free word by using the bottom field. There are various services for personal needs. So municipality staff spent much time for responding citizen’s inquiries. Solution This dialogue service provide the following inquiries, - Nursing - Moving - Garbage - Residence Registration - Application The Place you deliver it. Link to web page of the service Free key word AI Concierge Cloud service 40
Size Battery Mobile phone Light A AAAA Extract “what is really needed in the devastated area” Text Mining Ministry of Economy, Trade and Industry API 3/12 3/13 3/14 3/15 3/16 1639-1702 3/18 1421 No. Word Word Word Word Word 1 Electric power Electric power Electric power Electric power Goods Goods 2 Information In formation Food Goods Gasoline Battery 3 Food Food In formation Gasoline Food Tissue 4 Goods Gasoline Goods Food Information Bottle for water 5 TV Disposable diaper Gasoline Water Fuel Flashlight 6 News Goods for baby TV Information Shelter Toilet paper 7 Lighting Goods Place Fuel Oil-based product Light oil 8 Machine TV Map Disposable diaper Water Waterproof canvas 9 Shelter Water Water Plastic bag TV Nonperishables 10 Water News Disposable diaper Fleece Car Tank for Gasoline 11 Blood Shelter Fuel Cloth Shop Electric power 12 Power supply Shop Exercise Shop Electric power Water “Shorting items”daily ranking Photo: MLIT 2011.3.11 East Japan great earthquake
Power cooporation index Nation Mass media Nuclear plant Fukushima citizens reliability government index Can’t believe Not reliable Can’t believe Change Emergency situation lost panic deceive On May7, we practiced text analysis topic key words “government” and “can’t believe” 232Tweets 2011/05/03 14:45:47~2011/05/07 14:53:54 The result revealed citizens demand the government for detailed explanations on the numerical criterion (e.g. radiation level ) Nothing Not reliable Not reliable Not reliable
and rainfall data with the NLP. SNS messages density is also important. We identified areas with particularly rainfall, especially from rainfall information. We analyzed the SNS of the area and grasped the flood situation. Rain Number of sns messages sns messages 44
of crimes from 2019-4. • Sign (7000cases/year) --- 60 thousands case data from 2010. • A stranger speak to a person on road. • A stranger follow a passerby • In the test operation, Police arrested a suspicious person 46 Figure Height Clothes Conversation Data model of Strangers AI predict the location Patrol Citizens send reports History of crime Use case
economic index by using AI. This is new approach to make index. METI publishes it once a week. 1. AI for filtering SNS messages 2. AI for evaluate SNS message’s feeing SNS Today, there is along line in front of my restaurant. Very busy day! Stock market is good. But my salary don’t rise! I don’t feel economic growth. (Positive) (Negaitive) Message about economy (SNS Economy index) Message about job (SNS IIP index) 47 http://qr.nomura.co.jp/quants/sns_ai/#jump2 Red :statistics Blue: AI index
the elderly residents. Information Entertainments Utilities Safety Health Communication Event Bulletin board TV program Music Karaoke Storyteller Weather Wake up call Railway and bus News Conversation Disaster related Info. Monitoring Voice training Pray Excise
dictionary according to the purpose of the analysis. • It was necessary to discuss how to categorize synonymous and related vocabulary. • (EX)“fuel” “kerosene” “gasoline” “Petroleum products” Advanced analyze is available by filtering Twitter messages with the list of relief supplies 3 days after the earthquake water = drinking water water beverage drink distilled water =distilled water 1 week after the earthquake water=water drinking water=drinking water beverage=beverage =tea =juice distilled water =distilled water
develop base registries with proper nouns and basic information. Land People Business Characters Name Legal entity name Address Geographic information Facility name Japanese Kanji character Data source for analysis We should gather the various data sources. ex: Some of data source only gather the opinions from young persons
Characters Code Service Data Touris m Date, Address, Phon … Sensor Data Data item (Data definition) Information (Data model) Healthc are Transp ortatio n Disaste r Public service Infrastr ucture Manufa cture ・・・ Format Service catalogue AED Location Address LocationTwoDimensional GeographicCoordinate Equipment Information Spot of Equipment Business Hours Owner Access Availability User Day of Installation Homepage AED Information Type of Pad Expiry date Contact Type Model Number Serial Number Photo Note Information Source To use NLP effectively, it is easier to analyze if the data items are separated. We are promoting the government interoperability framework to all publicsectors.
gather information from many sources. We should consider how to analyze and filter the data. Analyze We usually use 3 views. Total, report from staffs and report from citizens 54
of multiple retweets The number of Tweets deceased from 1500 to 489 after deleting multiple retweets. Support Support Support Support Support Relief aid Relief aid Relief aid Relief aid need need need need volunteer Disaster victims information information Devastated area Devastated area Fund raise Portable toilet demand Filter tweets and delete multiple retweets 55
• You need to delete multiple retweets to find minor opinions. The number of Tweets deceased from 1500 to 489 after deleting multiple retweets. Filter tweets and delete multiple retweets Support Support Support Support Support Relief aid Relief aid Relief aid Relief aid need need need need volunteer Disaster victims information information Devastated area Devastated area Fund raise Portable toilet demand 57
• However, it is not used stably. • Communication Field • We will use the NLP in all business areas • Analysis Field • We are making a ground design for the public sector now. • The design include the AI, especially focus on the data analysis and EBPM. • We will make concrete project about the NLP next year. 59
Communication Conversation Handwriting Participation Administration services Healthcare Mobility service Drone From the digital divides to the digital supports. NLP is one of the essential technology for Aging Society http://robotcare.jp/wp-content/uploads/2017/04/List-of-commercialized-equipment.pdf Therapy Robot ”Paro” http://www.aist.go.jp/aist_j/press_release/pr2004/pr20040917_2/pr20040917_2.html Powered suit Robot car Smart speaker