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私の考える Startup Geeks

私の考える Startup Geeks

Kiminari Homma

February 08, 2016
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  1. ࢲͷߟ͑Δ “Startup Geeks”
    2016/2/8
    selfree, llc
    @kimihom

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  2. ࣗݾ঺հ

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  3. ຊؒ ߖ੒ @kimihom
    ϘΫίί ӡӦऀ
    http://www.bokukoko.info/
    CTO at selfree,llc
    Ruby on Rails, AWS, Heroku, Android, iOS
    TwilioJP-UG ϝϯόʔ

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  4. ษڧձͷ͓஌Βͤ
    2/26(ۚ) KDDI@࢛π୩
    IP ϝοηʔδϯάษڧձ
    https://twiliojp-ug.doorkeeper.jp/events/38061

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  5. ࢲͷߟ͑Δ “Startup Geeks”

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  6. Startup Geeks ͳΒɺ
    αʔϏε੒ޭͷͨΊʹԿͰ΋΍ΔΑͶʂ
    લఏͱͳΔߟ͑

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  7. ΤϯδχΞͷ࢓ࣄ഑෼

    ϩʔϯνલ ϩʔϯνޙ






    ιϑτ΢ΣΞ։ൃ
    ΧελϚʔαϙʔτ
    αʔϏεӡ༻
    Ӧۀ
    ࠾༻
    ࡶ༻

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  8. Startup Geeks ʹΑΔ
    “ΧελϚʔαϙʔτ”

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  9. ૑ۀॳظɺ಄ʹৗʹ ϔουηοτΛ෇͚͍ͯΔͷΛԿ౓΋
    ݟͨɻ൴͸ϊϯετοϓͰΧελϚʔαϙʔτͷి࿩ΛऔΓ
    ଓ͚͍ͯͨΜͩɻ
    http://www.slideshare.net/takaumada/startup-customer-success-support
    ࠓ·Ͱ΋ΒͬͨதͰ࠷ߴͷΞυόΠε͸ɺYίϯϏωʔλͰ
    ϙʔϧɾάϥϋϜ͔ΒڭΘͬͨʮԿඦສਓͷਓʹ·͊·͊ͩ
    ͱࢥͬͯ࢖ΘΕΔΑΓ΋ɺඦਓͷਓʹѪ͞ΕΔ͜ͱͩʯ
    Joe Gebbia
    co-founder of Airbnb

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  10. ސ٬ຬ଍౓ͷ࠷΋ߴ͍ ”ి࿩૭ޱ” Λͳͥઃ͚ͳ͍ʁ
    https://d16cvnquvjw7pr.cloudfront.net/international-sites/ja/whitepaper/
    Zendesk_Benchmark_2013Q3_JA.pdf

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  11. selfree Ͱ͸ࣾһશһ͕ి࿩&ϝʔϧαϙʔτ

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  12. Startup ͷͨΊͷϓνίʔϧηϯλʔΛ5෼Ͱߏங
    -> ϒϥ΢βͰಈ࡞ (ి࿩ػɾి࿩ճઢෆཁ)
    ࣗಈి࿩Ԡ౴(IVR) Ͱ୲౰ৼΓ෼͚
    ֎෦αʔϏε࿈ܞͰސ٬৘ใ΍௨࿩಺༰Λڞ༗
    ݄ʑ1,800ԁʙಋೖՄೳ (ແྉτϥΠΞϧ༗)
    https://www.callconnect.jp/
    ɹ
    ϔ
    ο
    υ
    η
    ο
    τ
    ϓ
    Ϩ
    θ
    ϯ
    τ

    ɹ

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  13. ࢲͷߟ͑Δ Startup Geeks
    | |
    αϙʔτͷͰ͖ΔΤϯδχΞʂ
    Ϣʔβʔͷ੠Λฉ͘ΤϯδχΞʂ

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  14. Thanks.

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