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IslandLink UX Presentation

IslandLink UX Presentation

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  1. BIG PICTURE DESIGN TECHNIQUES WHAT IS UX? WHY UX? WHAT

    IS UX? DESIGN WHY UX? TECHNIQUES BIG PICTURE
  2. `

  3. ! © 2010 Bill & Melinda Gates Foundation | !

    Photo: Photo credit here if required (see speaker notes) 52
  4. ! © 2010 Bill & Melinda Gates Foundation | !

    Photo: Photo credit here if required (see speaker notes) 53
  5. ! © 2010 Bill & Melinda Gates Foundation | !

    Photo: Photo credit here if required (see speaker notes) 54
  6. LIBRARY TOUCHPOINTS catalog databases email instant messaging text messaging online

    reference telephone print newsletter advertisements parking lot building library workers signage furniture / shelving materials programs / events / classes computers brochures / posters / library card website
  7. MEMBERS READILY APPROACH SERVICE POINTS SERVICE POINTS ADJUST TO CHANGING

    NEEDS MEMBERS RECEIVE ASSISTANCE WHEN AND WHERE THEY WANT IT
  8. THE BUILDING IS CLEAN AND FUNCTIONS AS INTENDED THE BUILDING

    IS FREE FROM CLUTTER FURNITURE SUPPORTS MEMBER NEEDS MEMBERS HAVE EASY ACCESS TO POWER OUTLETS
  9. • What was the goal of this service and was

    it met? • What was good about the service? • What detracted from the experience? • Were you confused at any time during the experience? • Describe the physical space.
  10. 1. See book recommendation in library newsletter 2. Place hold

    on book through library website 3. Receive notification email 4. Travel to library 5. Park in lot 6. Enter building 7. Take child to youth services department 8. Locate reserve shelf 9. Locate item on shelf 10. Reclaim child from children’s room 11. Walk to self-check machine 12. Interact with library worker 13. Exit building RESERVE & PICK UP
  11. PR IM ARY 26 Age Quote Undergrad Student w/ Disability

    Esther Cambridge Ted Hendricks Connect the theory and practice of teacher education for education students. Connect students with education theorists. Teach students how to find good, quality research. Become a better researcher, using library resources more effectively Encourage students to ask questions and think critically Find a job in my field. Get as much content as I can online for all my classes. Get better at narrowing down my research focus. Get better at keeping up with the research happening in my field. Education Faculty Undergrad Researcher Find research materials as quickly as possible Maintain high GPA Balance schoolwork with life Get a research assistant job. Get better at doing research faster and more efficiently. 20 "I don't do as much group work as I'd like to… it's hard because a lot of students don't really know what to do around some who's disabled. It's not their fault, they're just not used to it… My biggest issue is trying to figue out how to make them feel comfortable, you know?" "I'm all over campus. Sometimes I'm in a practice space, sometimes I'm looking for good wifi, and sometimes I'm too exhausted to go anywhere so I do research at home." Alice Cummings Use technology to improve access to textbooks and other printed materials. Use as many campus resources to improve my mobility and access to materials. Become as independent as possible getting around campus. 45 Sylvia Page @ Potsdam Goals Name Music Graduate Student 22 "I don't use the library stuff....I just use Google Scholar because I type what I want and it pops up with the exact article I'm looking for." "I've never been good about bringing my classes to the library...I know I could collaborate more with the librarians here, but honestly, I just haven't had the time to do that, and I've felt a little badly about it." Potsdam University Libraries Personas 1 of 2
  12. UX

  13. THE ROLE OF THE DESIGNER IS THAT OF A GOOD

    HOST ANTICIPATING THE NEEDS OF THEIR GUEST.
  14. ! © 2010 Bill & Melinda Gates Foundation | !

    Photo: Photo credit here if required (see speaker notes) 117
  15. The whole building at all times should be managed in

    the broadest spirit of hospitality; the atmosphere should be as gracious, kindly and sympathetic as one’s own home. Then do away with all unnecessary restrictions, take down all the bars, and try to put face to face our friends the books and our friends the people. Miss Gratia Alta Countryman