customer stories… US Retail 2600 Stores • COVID preventeded in-store visitors • Mobile app orders skyrocketed (more API calls) • Need more flexible API-GW (cloud, scale, innovation) • New customer engagement model (digital) • Completely retro-fitted all their stores US Retail 300,000 Shipt Shoppers • Acquired by Target (Fortune #32, in 2017) • Enables new business insights for Target • Compete vs. Amazon Prime (deliveries) • Need to build new services faster • Need more flexible API-GW and Service Mesh