Information Technology KSA - IHOBS

Outcome-Oriented Strategies, Impeccable Implementation, Industry leaders With Decades Of Experience

We at IHOBS believes that consulting is more than just a giving advise; it's about forging meaningful partnerships, catalyzing transformation, and delivering results that propel businesses towards greatness. We are aware that in the dynamic business environment of today, success takes more than just advice; it necessitates a committed, unconventional strategy, innovative approaches and flawless execution.

IT infrastructure is the backbone of any company allowing it to serve customers faster and stay operational every time. According to a recent survey by both IBM and Oxford, 70% of the organizations believe proper IT infrastructure management optimizes business productivity and sharpens their competitive advantage.

Learn more: https://www.ihobs.world/services/it-Infrastructure-and-hosting-solutions.php
https://www.ihobs.world/services/it-consulting-services.php

Transcript

1. Infinitive Horizon Business Services “It’s possible with us…” Year شركة الاركق اللانرائياالخرم الللاع
2. Year 2025 2 شركة الاركق اللانرائياالخرم الللاع Infinitive Horizon Business Services Strictly Confidential (C) Vision, Mission & Values Vision: Mission: IHOBS, being led by the best industry practices & expertise, would like to become the preferred service partner, specialized in the field of Infotech, Fintech, InfraSecurity, Data Science, AI, ML, Organizational Governance and, Financial and Strategic Management Consultancy by leveraging the best of the breed technology, solutions that are futuristic and sustainable IHOBS’svision is to be the leader in the business activities that are promoted by Saudi’s Vision 2030 by democratizing the best advisory to the Saudi/local businesses to flourish & grow multifold Values: Built on the core value system of trust, value-add & competence, empowering the organizations by making the absolute value realization from the value management perspective
3. Year 2025 3 Business Activities Infinitive Horizon Business Services BUSINESS ACTIVITIES TELECOM SERVICES INFRA & HOSTING IT MANAGEMEN T CONSULTING & ADVISORY IT INFRASTRUC T URE SERVICES FINANCIAL & STRATEGIC MANAGEMEN T CONSULTING INFOTECH CYBER & HITECH DATA SCIENCE [AI, ML, DL] One Stop Tech-Enabled Services Provider IHOBS’s goal is to be the preferred service partner differentiating the value-add factor from others. Full spectrum of services include Information Technology, Financial Technology, Infrastructure Management, Cyber Security, Cloud offerings, Telecommunication services, Advisory services driven by Data science and, Financial and Strategic Management Consultation and Advisory services. شركة الاركق اللانرائياالخرم الللاع Strictly Confidential (C)
4. Year 2025 Proven 3-Step Problem Solving Approach 1 Define & Establish Facts Infinitive Horizon Business Services 3 2 Govern & Assess Explore & Implement Optimal Solution v v v v v v v v v v v v Acquire/Collect the data/facts from various source / systems / landscapes Standardize / Harmonize the datasets/facts using Industry- specific ISO standards & practices, bench-markings Establish the problem statements aligned with the facts Design the intelligent processes to address the challenges / problems discovered Establish the Systematic governance processes Monitor & Assess the process success periodically Evaluate the performance of organization based on data insights (KPIs, SLAs etc) Evaluate the benefits & establish the ROI Explore the feasible solutions to address the problems/challenges Transform the shortfalls into benefits by implementing the Best solution Establish the process driven approach Establish right stakeholders mapped with R&R with strategic objectives for various processes v Empower the organization wi 4th thegovernanceprinciples شركة الاركق اللانرائياالخرم الللاع Strictly Confidential (C)
5. Year 2025 5 Services Offered in Information Technology IT Infrastructure Services IT Managed Services Our IT managed services reduce your costs and enhance service quality by offloading all IT operations to our expert team, ensuring your infrastructure stays industry-leading while you focus Managed Cybersecurity services IT Consulting Services Managed Cloud Services Our IT infrastructure services offer secure and efficient solutions to support your business operations. We prepare data room for optimised data management, structured cabling for reliable connectivity, and WAN/LAN switching to enhance network performance. Our IP telephony systems ensure cost- effective communication, while advanced firewalls and security devices protect your critical digital assets. on your core business. Ensure your business is fully protected against the latest cybersecurity perils with IHOBS' expert monitoring and management of your data, security devices, tools, systems, and SaaS applications. Additionally, we assist our clients w i t h CCC an d CCC+ certifica tions. Leverage IHOBS IT consulting expertise to develop a comprehensive IT strategy that improves your company's performance, scalability, and market competitiveness. We offer expert managed cloud services across major platforms (AWS, Azure, Google, Oracle), with a well-trained team ready to build new platforms and support your digital transformation. شركة الاركق اللانرائياالخرم الللاع Infinitive Horizon Business Services Strictly Confidential (C)
6. Year 2025 6 Services Offered in Information Technology DataManagement, Migration &Digital Governance Telecom B2B Connectivity Solutions Management Consultancy & Business Advisory Services Our AI-powered data management and digital governance solutions are designed to ensure accuracy, integrity, and compliance across your enterprise. From data cleansing and classification to policy-driven governance, our services enable seamless integration with leading ERP platforms such as SAP, Oracle, and Microsoft Dynamics. We help you transform your data into a strategic asset, ensuring it is secure, structured, and fully aligned with your organizational ا..ر كق اللانرائياالخرمsالa lةoركgش As a trusted telecom system integrator, we deliver end-to- end connectivity solutions tailored for businesses – whether for branch networks or standalone requirements. Our offerings include Dedicated Internet Access (DIA), IP VPN, SIP Trunks, and more. By leveraging our strong partnerships with major telecom providers in Saudi Arabia – STC, Mobily, Zain, and Salam – we ensure reliable, high- performance solutions customized to your operational needs. We provide strategic guidance to senior leadership on organizational strategy, governance, and operational efficiency, along with rehabilitation and restructuring of administrative, financial, and operational frameworks. Our services also include fintech solutions for digital transformation and outsourced marketing to drive brand growth and market expansion. الللاع Infinitive Horizon Business Services Strictly Confidential (C)
7. Organizations can leverage managed IT to reduce in-house IT workload or fill gaps left by existing IT roles and skills. Managed IT services reduces in-house overhead, increases IT efficiency, and improves uptime management. With IHOBS’ comprehensive list of IT support services, you can fully focus on running your business while we take care of everything from IT infrastructure to management. As your managed service provider, our experienced team will act as your IT department, providing you with a set of selected services that fits your specific needs: üDedicated Account Manager and Team (Full-Time and/or Part-Time Employees) working exclusively for you üIT Infrastructure Health Monitoring (24/7/365) üPatch Management (Servers, Network Equipment, Workstations) üConsistent Reporting on all IT related activities on a monthly basis üQuarterly IT Infrastructure Review Meetings Yearü 202M5anagemشeركnة tا لoارfك قa اlلlل اIنTرا ئيVااeلخnرمd اoلللrاsع Infinitive Horizon Business Services Strictly Confidential (C) 7 Benefits of our IT Services
8. Year 2025 8 ü ü ü ü ü ü ü Network Maintenance, Local and Cloud Backups Better management of uptime Improved Efficiency Consideration of scalability and flexibility Support for VOIP Video Surveillance Support IT Consulting and Advisory The best part? There are no hidden costs – our fixed monthly pricing means you will always know what you are paying for. With our Managed IT Services Package, you can rest easy knowing your technology is in good hands. Benefits of our IT Managed Services شركة الاركق اللانرائياالخرم الللاع Infinitive Horizon Business Services Strictly Confidential (C)
9. Year 2025 9 Consulting Services Offered in Financial & Strategic Management Strategic Enhancement Transaction Advisory Consulting Services ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü Mergers, Acquisitions&Spin- Offs JV’s and Alliances Investment Advisory Services Due Diligences Business Valuations Intangible Assets, including Brand and Goodwill Valuations Fund Raising Advise on LBO’s and MBO’s Auditing and Assurance Arranging Internal and External Audits Introducing Internal Control Models Facilitating Special Purpose and Forensic Audits and Reviews Accounting Opinion on Technical issues IFRS, Ind AS and US GAAP Project Risk Analysis Stakeholder Consultation Credit Appraisals Risk and Compliance Services Financial and Budgeting Modeling Developing Business Strategies and Models Financial Forecasts and Projections Modeling Business Support Services Company Formation in KSA Financial Accounting & Bookkeeping & Virtual CFO Implementing Standard Operating Procedures Regulatory Compliances Structuring Shareholders, Joint Ventures and Sales Purchase Agreements FinancialModeling& Structuring Governance and Risk Assessment Analyzing Financial and Administrative Regulations Developing and Reviewing Policies and Procedures Actuarial Consulting Shareholders Dispute Raexst r&u cLiontuerginagl CProomje Income Tax & GST Consultations KSA and UAE VAT Consultations KSA WHT (Withholding Tax) Consultations Facilitating AML (Anti-Money Laundering) and Anti- Corruption Law Consultations Arranging Legal Advises and TResolut Litig Satrticitolyn C oSnfeidrevnitciael (sC) شركة الاركق اللانرائياالخرم الللاع Infinitive Horizon Business Services
10. Year 2025 User 1/Location 1 User 2/ Location 2 User 4/Location 4 User 3/ Location 3 On Site Coordinator Report Report/Request Support Over Teams/WhatsApp Group Backend Support On-site Coordinator Customer Account Manager Record Log Analyze Resolve/Rectify Network/Security Admin Systems Support Engineer 1. The User faces an issue and will contact the On-site Coordinator 2.The On-site Coordinator raises a request with the Off-site team, which consists of an Account Manager/On- Site Coordinator /Backend Support on Teams/WhatsApp Group dedicated to the Customer, and/or registers a ticket on the Support Request System. 3.The support team analyses the issue and allocates it internally to the respective Network /Security Admin/systems Admin, who will access the resources through Skype or a Microsoft Meeting to resolve or rectify the issue faced by the user. 4.Once resolved, the case will be recorded in the log sheet, and an update will be sent to the On-site Coordinator. 5.The On-site Coordinator will verify with the user and the log and close the request. 10 Remote Support – Flow Chart شركة الاركق اللانرائياالخرم الللاع Infinitive Horizon Business Services Strictly Confidential (C)
11. Year 2025 11 Activity Description SLA 30-60 mins Firewall and IDS Help Desk activity Anti-Virus Updates Network performance System health check System Security ADS, DNS, DHCP Active Directory Services System state backup Take on initial telephone or email inquiries from users, Logging call / email activity. Manage help desk software or ticket system. Troubleshooting and managing simple software, hardware or network issues To analyze and review network statistics and improve quality of service measured from end user perspective. Carry out regular system health check to identify areas which can be improved proactivity and remediate Carry out controls and safeguards on the systems to avoid attacks, interference or malicious intrusion and protect the resources from such events. Managing the active directory and configuring policies, Creating DNS records and DHCP users as required for users and applications Backing up operating system files, enabling you to recover when a machine starts but you've lost system files and registry. Antivirus software needs regular updating and improvements because viruses and other malware are created every day. antivirus software updates to help ensure that you have protected your device from the latest threats. Managing Firewalls and configuring Policies to block traffic from outside of your organization and allow only approved traffic. Ensure we don’t have intrusions and keep firewall and IDS updated with Firmware , signatures and patches. Infinitive Horizon Business Services اللانرائياالخرم الللاع 30-60 mins 30-60 mins 30-60 mins 30-60 mins 30-60 mins 30-60 mins 30-60 mins IT Technical Support - General Service Levels شركة الاركق Strictly Confidential (C)
12. Year 2025 12 Activity Description SLA 30-60 mins Wi-Fi connectivity Voice Systems and Telephones Firewall + Endpoint + Email Gateway Desktop / Laptop Maintenance Service) Multifunction Printers Infinitive Horizon Business Services Take on client or email inquiries from users and provide technical support to users. Manage desktop/laptop hardware and software issues. Assist with OS updates. Troubleshooting software, hardware or network port issues To identify and resolve printer malfunction and hardware failures. Installing latest firmware's and replacing cartridges. Configuring printers for network access and local access Manage telephony systems which support Analog, digital and VOIP protocols. Installing phones, connecting to network, maintaining, troubleshooting communication issues. Managing Firewalls and configuring Policies Carry out controls and safeguards on the systems to avoid attacks, interference or malicious intrusion and protect the resources from such events. Deploying end point security/email gateway on central system and clients Installing configuring Wi-Fi gateways and access points, creating policies, mac security. Connecting Wi-Fi systems to extend range and creating SSID for different uses. Managing the gateways to secure login to guest and critical resources and protection from rouge entities 30-60 mins 30-60 mins 30-60 mins 30-60 mins IT Technical Support - Specific Service Levels -1 شركة الاركق اللانرائياالخرم الللاع Strictly Confidential (C)
13. Year 2025 13 Activity Description SLA Storage and backup Access Control (Doors + Access Barrier ) Branch connectivity from HO Hardware upgrades and expiry renewals CCTV – Maintenance and Service Infinitive Horizon Business Services Working with different protocols, likeIP Sec VPNor tunnelling protocols to ensure connectivity between Head quarters/central to each branch offices. Working with ISP’s and trouble shooting connectivity issues and opening tickets to ensure internet leased line uptime and SLA provided by vendor. Maintenance of the CCTV systems and ensuring the security and safety of the premises by making sure the systems are running 24/7. Archiving the footage if required depending on the criticality. Installing clients for users to monitor the premises. Configuring the access control devices and creating the users and providing access to genuine users. Collecting logs and analyzing the stats to ensure safe use. Providing logs to required personnel for attendance monitoring and other purposes Managing the storage and backup devices and ensuring regular and efficient data backup. Archiving the old back ups and implementing a process for data recovery form the backups. Proactivity maintain information on all the hardware and software using in the organization and maintain the version numbers and dates for expiry and renewals. To ensure systems are upgraded and updated accordingly 60-120 mins 60-120 mins 60-120 mins Daily/Weekly/ Monthly/ Yearly Monthly/Yearly IT Technical Support - Specific Service Levels -2 شركة الاركق اللانرائياالخرم الللاع Strictly Confidential (C)
14. Our Associate Companies Flair Advisory Services Year 2025 Confidential (C) Strictly 14 شركة الاركق اللانرائياالخرم الللاع InfinitiveHorizon Business Services
15. Year 2025 15 Thank you شركة الاركق اللانرائياالخرم الللاع Infinitive Horizon Business Services Strictly Confidential (C) Contact: Nadeem Quadri Business Development Manager Email – Nadeem.Quadri@ihobs.world Mobile – +966 55 503 7969 Website – www.ihobs.world Company Registration # 4030506797 Address: Elite Business Center, Floor 2, Office 15, Building 8585, Prince Mutaib bin Abdulaziz Road, 3199, Al Rehab District, Jeddah 23345, Kingdom of Saudi Arabia.