Practical Tools for Playing Well With Others

I don't have "the gift" for interacting well with others. I needed to learn some little "interpersonal communication" tricks that I could apply right away to get immediate results. You don’t have “the gift” either, but you need to improve your working relationship with managers who don’t code. You don't need to make a dramatic, life-changing shift in philosophy to play better with others. In this session, you'll learn a few simple techniques that you can start applying the moment you learn them!

Transcript

1. Practical Tools for Playing Well With Others or, how I learned to stop worrying and love working with silly bags of meat
21. “Don’t Let Miscommunication Spiral Out Of Control” http://link.jbrains.ca/8Ct8FR
22. A Few Helpful Tricks Think of three ways to interpret what just happened. Ask, “What did you intend by that [surprising comment, question, action...]?” Communicate in E-Prime to reduce judgmental perception. Warn the other person when you need to say something uncomfortable.
23. Further Reading Jerry Weinberg, “The Secrets of Consulting” Mark Goulston, “Just Listen” Stone, Patton, Heen, “Difficult Conversations”
24. Practical Tools for Playing Well With Others me@jbrains.ca http://link.jbrains.ca/ptfpwwo-oredev-2013