Leading an IT Team Workshop

Leading an IT Team Workshop

This is a full-day workshop I have presented at several conferences. It's drawn from my book The Leadership Journey (http://leanpub.com/theleadershipjourney) and is meant to help attendees discover skills and behaviors they want to improve in order to lead a team of IT professionals.

Last updated after Romanian Testing Conference 2019.

Fd80f9c58b06270d42356dd77a32defa?s=128

Jim Holmes

May 10, 2018
Tweet

Transcript

  1. LEARNING TO LEAD AN IT TEAM

  2. Leader Qualities Task: Get with a new person Talk, think

    of two things that make a leader great Write on chart ONE OR TWO WORDS!!
  3. Great Leaders Task: With same new person Talk, think of

    two Leaders NOT INSPIRATIONAL Write on chart
  4. Slides: http://speakerdeck.com/jimholmes

  5. Jim Holmes Jim@GuidepostSystems.com @aJimHolmes FrazzledDad.com

  6. None
  7. USE THE BOOK! IT HAS PRACTICAL EXERCISES!

  8. FORMAT

  9. Discussion Exercises Sharing

  10. Lean Coffee

  11. More Exercises in the book!

  12. INTERACTION

  13. Managing Jim

  14. GOALS

  15. LEARN how to understand the business

  16. LEARN where and how to improve your communication

  17. LEARN how to grow

  18. Leave with a roadmap of ideas

  19. QUESTIONS FOR YOU TO THINK ABOUT

  20. DO YOU WANT TO BE A LEADER?

  21. HOW TO BE A LEADER?

  22. WHY BECOME A LEADER?

  23. WHAT DO I WANT FOR LEADERSHIP STYLE?

  24. WHY I THINK YOU SHOULD LEAD

  25. SELF- FULFILLMENT

  26. FILL A NEED

  27. WE HAVE TOO FEW GOOD LEADERS!

  28. Why NOT? Task: Write two reasons why you shouldn’t or

    don’t want to become a leader
  29. WHAT MAKES A GREAT LEADER?

  30. Exercise Results

  31. Mentor Inspires Calm Delegates Solves Problems Focused Protects team Knows

    the mission Decisive
  32. RESPECT

  33. INTEGRITY

  34. GREAT LEADERS HAVE PROPERTIES YOU CAN LEARN AND EMULATE

  35. GROWING INTO LEADERSHIP

  36. DEAL WITH YOUR FEARS

  37. I’ll lose my technical skills!

  38. Yes Maybe Deal with it

  39. Mentor

  40. Pair

  41. Broaden your skills

  42. Move your skills up to business level

  43. I don’t have the tech skills to lead a team!

  44. No Maybe Deal with it

  45. Do you actually need them?

  46. Your TEAM is strong!

  47. Fight your FUD

  48. Remember your strengths!

  49. HOW

  50. Learn the mission!

  51. Demonstrate aptitude, interest, ability

  52. Ask for more responsibility!

  53. IMPROVE YOUR COMMUNICATION

  54. Good communication is about them not you

  55. Meyers-Briggs

  56. DISC

  57. Decisive Interactive Stability Cautious

  58. None
  59. Wait Ten Minutes

  60. Find your tripwires

  61. One Thing Task: Share one thing you can do to

    grow as a leader
  62. LOSE YOUR FEARS IMPROVE YOUR COMMUNICATION ASK FOR RESPONSIBILITY

  63. UNDERSTANDING THE BUSINESS

  64. Learn to communicate in the language of your business!

  65. Understand what your team’s mission is

  66. How do you contribute value to your organization?

  67. Who do you help? How do you help them?

  68. Talk to your boss Talk to their boss

  69. What’s Your Mission? Task: Pair up with someone new Them:

    Discuss what their team’s job is You: Ask questions
  70. UNDERSTAND YOUR ORGANIZATION

  71. What’s the business’s mission?

  72. Understand your organization’s structure

  73. UNDERSTAND PROJECT STRUCTURE

  74. Who’s the stakeholder?

  75. Is there an Executive Sponsor?

  76. LEARN YOUR ORGANIZATION’S BUSINESS

  77. BE A GREAT LEADER

  78. REMEMBER: KNOW THE MISSION

  79. DEALING WITH WEAKNESSES

  80. Strengths and Weaknesses Task: Write down two strengths you have

    Write down two weaknesses you have
  81. Validate Is it an honest weakness?

  82. Journal Keep track of wins & fails

  83. Transparency

  84. Accountability Partner

  85. Constant Improvement

  86. LEVERAGING STRENGTHS

  87. Do more of it

  88. Mentor / Pass it on

  89. Share your wins

  90. Build a pattern of success

  91. — Adm. William H. McRaven, US Navy SEAL IF YOU

    MAKE YOUR BED EVERY DAY IT WILL GIVE YOU A SMALL SENSE OF PRIDE AND ENCOURAGE YOU TO DO ANOTHER TASK ” “
  92. Wins! Task: Share one success from last week

  93. A DAY IN THE LIFE

  94. Manage Expectations (Up and down!)

  95. Flip negatives to positives Think of value

  96. IT’S A GOOD IDEA BUT WON’T WORK ” “ NOT

  97. WE SEEM TO AGREE THIS IS A GOOD IDEA. WHAT

    WOULD IT TAKE TO MAKE IT HAPPEN? ” “ INSTEAD
  98. Focus on Value Task: Think of a situation where you

    wanted to say “No”. Rephrase in a positive, value- oriented way.
  99. Foster Success

  100. Safe to fail

  101. Smart failures versus Dumb failures

  102. Managing your team

  103. Dealing with difficult people

  104. None
  105. PUSHING FOR CHANGE

  106. Know who to pitch to

  107. Know culture around experimenting

  108. Pitch value

  109. Improve predictability (not speed)

  110. Cut waste

  111. People

  112. Better hiring

  113. Better retention

  114. What’s a good pitch look like?

  115. Clear Concise Problem / Solution / Value

  116. How do you make a good pitch?

  117. Find the right person LEARN ABOUT THEM Schedule their time

    Greet Pitch Ask for questions RESPECT their time Thank them for their time!
  118. PROJECTING CONFIDENCE

  119. Body language

  120. Making a Pitch Task: Find a partner Build a pitch

    Think of an idea Problem / Solution / Value Practice with your partner Deliver pitch!
  121. Review Task: Validate your strengths & weaknesses from earlier exercise

    How can you mitigate your weaknesses? How can you leverage your strengths?
  122. MITIGATE YOUR WEAKNESSES LEVERAGE STRENGTHS PUSH FOR CHANGE

  123. TAKING CARE OF YOURSELF

  124. Get a mentor NOW

  125. Mentors Task: Do you have a mentor? If so, how

    well is that working? If not, think of two candidates
  126. Become a time management super hero

  127. “NO”

  128. Work / life balance is NOT a myth

  129. POLISHING YOUR STYLE

  130. Praise in public Criticize in private

  131. Mentor your team

  132. Delegate responsibility

  133. Expect don’t just Empower

  134. Open your door

  135. Default.answer == “Yes”

  136. Value your elites Empower others to become elite

  137. SUPPORT YOUR TEAM IMPROVE YOURSELF

  138. FINISHING UP

  139. Roadmap Task: Share two things you want to work on

    in the next month
  140. What’s Changed? Task: Review the first exercise (two reasons why

    you shouldn’t or don’t want to lead) Do you see those reasons differently?
  141. THANK YOU