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Help Yourself: Empowering Users Through Self-Help

Help Yourself: Empowering Users Through Self-Help

Jonathan Lavoie-Lévesque

November 07, 2014

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  2. Creating and sustaining a strong feeling of **autonomy, empowerment and

    trust** for our merchants by delivering the **right content and tools**, in the proper format and context, and at the **right time**, reducing some of the inherent product friction along the way.
  3. ©