SlackͱΫοΫύουͷ5ؒHokuto HoshiHead of Corporate Engineering, Cookpad Inc.[email protected]m2021/07/14 Why Slack?
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ే (΄͠ ΄͘ͱ) / @kani_b● ΫοΫύουגࣜձࣾ ίʔϙϨʔτΤϯδχΞϦϯά෦ ຊ෦ ΤϯδχΞ౷ׅϚωʔδϟʔ ࠪҕһձ ࠪิॿऀ● ݱࡏ UK ࢧళʹͯۈ● {Corporate, Security, Site Reliability} Engineer● Slack Community: Tokyo Chapter Lead
Slack ͷར༻ঢ়گ● 2016ʹҠߦ, 2018ʹ Enterprise Grid ಋೖ● ΞΫςΟϒϢʔβ: 1,300 Ҏ্● 1͋ͨΓͷϝοηʔδ: 35,000 Ҏ্● શੈք, શࣾһ͕ Slack Λར༻
Before Slack (~2016)● ϝʔϧͱνϟοτπʔϧͷซ༻● ίϛϡχέʔγϣϯํ๏͕ࢄ● ࿈ܞ։ൃ͕Γʹ͔ͬͨ͘● Πϯϑϥͷෆ҆ఆ͞՝ʹ● Slack ͷར༻͕෦తʹ࢝·Δ● Global team ͕ઌߦͯ͠ར༻։࢝● ຊͷҰ෦νʔϜ͍࢝Ίͨ
Slack ͷશ໘Ҡߦ● 2016/04 ʹҠߦΛܾஅ● ։ൃऀ͚ػೳͷॆ࣮● Πϯϑϥͷ҆ఆੑ● Global team ͱ Workspace Λ͚ͯҠߦ● ͦΕͧΕʹจԽཱ͕֬͞Ε͍ͯͨ● શࣾһʹΞΧϯτൃߦ
Enterprise Grid ಋೖ● ੈքதͷࣾһ͕ͱʹҰͭͷ Mission ʹ͖͋͑Δ ৫Λͭ͘ΔͨΊ● Global team ͱ Workspace Λ͚͍ͯͨͨΊɺChannel Direct Message ͕ࢄ͍ͯͨ͠● ϢʔβཧΛ౷Ұ͢Δඞཁ͕͋ͬͨ
Slack ಋೖޙʹى͖ͨ͜ͱ
࣌ Slack ͰߦΘΕ͍ͯͨͷ● νϟοτ● ࣗࣾαʔϏεͷ௨ૢ࡞● γεςϜΞϥʔτͷड͚औΓ● ΞϓϦέʔγϣϯͷߋ৽࠶ىಈ● ଞࣾαʔϏεͷ௨ड͚औΓ● e.g. GitHub
ڥͷมԽ● ৽نࣄۀͷग़● ৫ͷάϩʔόϧԽ● COVID-19 ʹΑΔ੍
՝● Slack ͷར༻૿͍͕͑ͯͨɺଟ͘ͷਓʹͱͬͯʮνϟοτπʔϧʯࢭ·Γͩͬͨ● ΦϑΟεͰͷձ͕ςΩετʹҠ͚ͬͨͩ● ۀ͕༷ʑͳπʔϧʹࢄ͠ɺ௨༷ʑ● ʮϝʔϧͱ Slack ͲͪΒΛݟΕྑ͍ͷ͔ʯ ͱ͍͏ଟ͔ͬͨ
࣮ݱ͍ͨ͜͠ͱ● ձࣾͷੜ࢈ੑΛ࠷େԽ͢ΔͨΊʹ:● σδλϧͷੈքʹσεΫΛͭ͘Δ● ձ͚ͩͰͳ͘ɺใॻྨ͕ू·ͬͯ͘Δ● σεΫͷ্͔ΒҠಈ͢Δ͜ͱͳ͘ۀͰ͖Δ● σδλϧͷੈքʹΦϑΟεΛͭ͘Δ● ࣌ؒॴͷ੍Λ͑ͯҰॹʹࣄ͕Ͱ͖Δ
͜Ε·ͰͷऔΓΈ
औΓΈͷ·ͱΊ● ۀϓϩηεͷੵۃతͳ౷߹● ΑΓྑ͍͍ํͷൃ৴● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ
ۀϓϩηεͷੵۃతͳ౷߹● ۀʹ͓͍ͯੜ͡Δ࿈བྷΛۃྗ౷߹͢Δ● ؾΛΔ͖γεςϜΛͰ͖Δ͚ͩগͳ͘͢Δ● Slack ΛىʹۀͰ͖ΔΑ͏ʹ͢Δ
ʮSlack ͔Β͡ΊΔʯͨΊʹ● Google Workspace, Zoom, GitHub, Miro, etc…● SaaS ͕ఏڙ͢Δ౷߹Λར༻● ServiceNow, ࣾΞϓϦέʔγϣϯ● ࣗࣾ։ൃͷ౷߹Λར༻● αʔϏεબఆ࣌ʹʮSlack ࿈ܞ͕Մೳ͔ʯΛબఆج४ͷҰͭʹ͍ͯ͠Δ
͍ࣾ߹ΘͤΛ Slack Խ● #general Ͱൃݴ͢Δ͜ͱͰνέοτԽ● ServiceNow ্Ͱฦ͢Ε Thread ͱ DM ʹల։● ՄࢹੑͱཧͷΛղܾ● ଞ෦ॺͷࣾһ͕ॿ͚ͯ͘ΕΔ໘● ʮΦʔϓϯʹΔ͜ͱʯͷϝϦοτ
ۀࣗಈԽͷਪਐ● ΤϯδχΞͷख͕ͳ͘ͱɺͯ͢ͷࣾһ͕ࣗΒͷྗͰͷճΓͷۀΛվળͰ͖ΔΑ͏ͳঢ়ଶ͕ཧ● Slack ࿈ܞͷͨΊʹγεςϜଆͷରԠΤϯδχΞʹΑΔ։ൃ͕ඞཁͩͬͨ
Zapier (https://zapier.com/)● ΫϥυαʔϏεಉ࢜Λͭͳ͙ϋϒ● ίʔσΟϯά͢Δ͜ͱͳ͘ෳγεςϜΛଓͰ͖Δ● 1,500 Ҏ্ͷαʔϏεʹରԠ● ࿈ܞͷڞ༗ͳͲՄೳ (ଞͷਓͷ࿈ܞΛࢀߟʹͰ͖Δ)● ΫοΫύουͰશࣾһʹ։์
ྫ● Twitter ͷߘΛऩू● ࢧ͍ґཔ͕ఏग़͞ΕͨΒ௨● ಛఆͷΩʔϫʔυΛ͚ͭΔͱλεΫཧπʔϧʹՃ● Google Drive ʹΞοϓϩʔυ͞ΕͨϑΝΠϧΛ ࣗಈॲཧ -> Slack ʹ௨● etc…
શࣾΞφϯεͷ Slack ౷Ұ● ࣾ࿈བྷʹ͓͚ΔϝʔϧΛഇࢭ● Slack ͰαϚϦΛΞφϯεɺࣾ blog ʹৄࡉΛॻ͘● Workflow Builder ʹΑͬͯϨϏϡʔΛΈԽ
ϦϞʔτۈ࣌ͷଧࠁ Slack Խ● ϦϞʔτۈ࣌ͷଧࠁΕ (ۈଵγεςϜΛ։͘) Λղফ● Bot ͷಈ࡞Λ Public Channel ʹݶఆ● ଞϝϯόʔͷۈঢ়گ͕Θ͔ΔΑ͏ʹ
औΓΈͷ·ͱΊ● ۀϓϩηεͷੵۃతͳ౷߹ ✅● ΑΓྑ͍͍ํͷൃ৴● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ
ΑΓΑ͍͍ํͷൃ৴● ϧʔϧʹΑͬͯڧ੍͢ΔͷͰͳ͘ɺ ʮ͜͏͍͏Γํ͕͋ΔʯΛଟ͘ൃ৴͢Δ● ࣾͷχʔζίϯςΩετʹԊͬͨൃ৴͕ॏཁ
͍·͞Βฉ͚ͳ͍ Slack ࠶ೖ● ݸਓ͚πʔϧͷ͍ํΛ͍ͯ͠Δͱ͍ͬͨͳ͍● ʮͳΜͱͳ͍࢝͘ΊΒΕΔʯ͜ͱັྗ͕ͩɺΑΓʮ͍͢ʯͨΊͷํ๏Λղઆ
ۀࣗಈԽϫʔΫγϣοϓ● Zapier Λ͍ͳ͕Β࣮ํ๏ʹֶ͍ͭͯͿ● Slack ͷ௨ࣗಈԽʹ͠ΉୈҰา
Tips ͷൃ৴● ͦͷଞɺʮ͜͏͢Εྑ͍͔ʯͷൃ৴
औΓΈͷ·ͱΊ● ۀϓϩηεͷੵۃతͳ౷߹ ✅● ΑΓྑ͍͍ํͷൃ৴ ✅● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ
͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ● શੈքͷશࣾһ͕ॴ࣌ؒɺݴޠͷ੍Λ͑ͯ ༷ʑͳਓͱಇ͘͜ͱ͕Ͱ͖ΔΑ͏ʹ
Slack Connect ͷ׆༻● Guest User ͱൺֱ͠ɺޓ͍ʹϝϯόʔΛՃ͍͢͠● Ϋϥυϕϯμʔͷํʑͱଓ͠ɺ αϙʔτϓϩμΫτʹؔ͢ΔٞΛߦ͏● ߹ಉษڧձΛ։࠵͢ΔෳࣾͱΓͱΓ͢Δ● etc…
Huddles ͷར༻● Channel Ͱ؆୯ʹԻձΛ࢝ΊΒΕΔ৽ػೳ● ϏσΦΧϯϑΝϨϯεͱൺֱͯ͠ϥΠτͳར༻ʹ͘● ελϯυΞοϓτϥϒϧγϡʔςΟϯάɺࡶஊ● ΦϑΟεʹ͍ΔΑ͏ͳۮൃతͳձ● ύΠϩοτϓϩάϥϜ։࢝ޙɺҰͰ 3500 ΄Ͳ ΘΕΔΑ͏ʹ
ϝοηʔδ༁● Slack ্ͷϝοηʔδΛಉ࣌௨༁Ͱ͖Δ Bot● Slack API ͱػց༁ (Amazon Translate) Ͱ࣮● ৗۀશੈքͷࣾһΛूΊͨશࣾձٞͳͲͰར༻● ͓ޓ͍ͷݴޠΛΑ͘Βͳͯ͘ɺେҙΛ͔ͭΉ͜ͱ͕Ͱ͖Δ
ݱࡏͲ͏͔ʁ● Ұͷϝοηʔδ: 35,000 Ҏ্● શੈքͰϝοηʔδ͕ඈͼަ͍ଓ͚Δ● ඇಉظͳίϛϡχέʔγϣϯ͕ࣗવʹୡ͞Ε͍ͯΔ● /ӳɺͦͷଞ֤ࠃ● ετοΫใผͷπʔϧʹ● ࣾ Blog/Wiki, GitHub, etc● ಉظίϛϡχέʔγϣϯͱͷ͍͚● ΦϑΟεɺZoomɺ Huddles
͓ΘΓʹ: Why Slack?
࿈ܞͷॆ࣮● ༷ʑͳγεςϜ࿈ܞ͕ඪ४Ͱ༻ҙ͞Ε͍ͯΔ● ௨͚ͩͰͳ͘ɺ Slack ΛىʹͰ͖Δͷ͕ଟ͍● ྫ: Zoom ϛʔςΟϯάΛձͷதͰ։࢝● ίϛϡχέʔγϣϯͷதʹࣗવʹΈࠐΉ͜ͱ͕Ͱ͖Δ
։ൃऀ͚ػೳͷ๛͞● ެࣜυΩϡϝϯτ͕खް͍ https://api.slack.com/● Ұ෦ຊޠυΩϡϝϯτ͋Γ·͢● ͍͍͢ϑϨʔϜϫʔΫ (Bolt)● https://api.slack.com/tools/bolt● ։ൃʹ͍ͭͯͤΔίϛϡχςΟ● https://slackcommunity.com/
ίϥϘϨʔγϣϯϓϥοτϑΥʔϜͱͯ͠ͷػೳ● ࿈ܞ API● Enterprise Grid (Shared Channel, DM ౷߹, etc)● Slack Connect● Huddles● खʹͳ͡ΉΠϯλϑΣʔε (※ݸਓͷײͰ͢)
Fin.
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