Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Why Slack - 5 years of Cookpad with Slack

Why Slack - 5 years of Cookpad with Slack

Hokuto Hoshi

July 14, 2021
Tweet

More Decks by Hokuto Hoshi

Other Decks in Technology

Transcript

  1. SlackͱΫοΫύουͷ5೥ؒ
    Hokuto Hosh
    i

    Head of Corporate Engineering, Cookpad Inc
    .

    [email protected]
    m

    2021/07/14 Why Slack?

    View full-size slide

  2. ੕ ๺ే (΄͠ ΄͘ͱ) / @kani_b
    ● ΫοΫύουגࣜձࣾ

    ίʔϙϨʔτΤϯδχΞϦϯά෦ ຊ෦௕

    ΤϯδχΞ౷ׅϚωʔδϟʔ

    ؂ࠪҕһձ ؂ࠪิॿऀ
    ● ݱࡏ͸ UK ࢧళʹͯۈ຿
    ● {Corporate, Security, Site Reliability} Enginee
    r

    ● Slack Community: Tokyo Chapter Lead

    View full-size slide

  3. Slack ͷར༻ঢ়گ
    ● 2016೥ʹҠߦ, 2018೥ʹ Enterprise Grid ಋೖ
    ● ΞΫςΟϒϢʔβ: 1,300 Ҏ্
    ● 1೔͋ͨΓͷϝοηʔδ਺: 35,000 Ҏ্
    ● શੈք, શࣾһ͕ Slack Λར༻

    View full-size slide

  4. Before Slack (~2016)
    ● ϝʔϧͱνϟοτπʔϧͷซ༻
    ● ίϛϡχέʔγϣϯํ๏͕෼ࢄ
    ● ࿈ܞ։ൃ͕΍Γʹ͔ͬͨ͘
    ● Πϯϑϥͷෆ҆ఆ͞΋՝୊ʹ
    ● Slack ͷར༻͕෦෼తʹ࢝·Δ
    ● Global team ͕ઌߦͯ͠ར༻։࢝
    ● ೔ຊͷҰ෦νʔϜ΋࢖͍࢝Ίͨ

    View full-size slide

  5. Slack ΁ͷશ໘Ҡߦ
    ● 2016/04 ʹҠߦΛܾஅ
    ● ։ൃऀ޲͚ػೳͷॆ࣮౓
    ● Πϯϑϥͷ҆ఆੑ
    ● Global team ͱ Workspace Λ෼͚ͯҠߦ
    ● ͦΕͧΕʹจԽཱ͕֬͞Ε͍ͯͨ
    ● શࣾһʹΞΧ΢ϯτൃߦ

    View full-size slide

  6. Enterprise Grid ಋೖ
    ● ੈքதͷࣾһ͕ͱ΋ʹҰͭͷ Mission ʹ޲͖͋͑Δ

    ૊৫Λͭ͘ΔͨΊ
    ● Global team ͱ Workspace Λ෼͚͍ͯͨͨΊɺ
    Channel ΍ Direct Message ͕෼ࢄ͍ͯͨ͠
    ● Ϣʔβ؅ཧΛ౷Ұ͢Δඞཁ͕͋ͬͨ

    View full-size slide

  7. Slack ಋೖޙʹى͖ͨ͜ͱ

    View full-size slide

  8. ౰࣌ Slack ͰߦΘΕ͍ͯͨ΋ͷ
    ● νϟοτ
    ● ࣗࣾαʔϏεͷ௨஌΍ૢ࡞
    ● γεςϜΞϥʔτͷड͚औΓ
    ● ΞϓϦέʔγϣϯͷߋ৽΍࠶ىಈ
    ● ଞࣾαʔϏεͷ௨஌ड͚औΓ
    ● e.g. GitHub

    View full-size slide

  9. ؀ڥͷมԽ
    ● ৽نࣄۀͷ૑ग़
    ● ૊৫ͷάϩʔόϧԽ
    ● COVID-19 ʹΑΔ੍໿

    View full-size slide

  10. ՝୊
    ● Slack ͷར༻͸૿͍͕͑ͯͨɺଟ͘ͷਓʹͱͬͯ͸
    ʮνϟοτπʔϧʯࢭ·Γͩͬͨ
    ● ΦϑΟεͰͷձ࿩͕ςΩετʹҠ͚ͬͨͩ
    ● ۀ຿͕༷ʑͳπʔϧʹ෼ࢄ͠ɺ௨஌΋༷ʑ
    ● ʮϝʔϧͱ Slack ͲͪΒΛݟΕ͹ྑ͍ͷ͔ʯ

    ͱ͍͏੠΋ଟ͔ͬͨ

    View full-size slide

  11. ࣮ݱ͍ͨ͜͠ͱ
    ● ձࣾͷੜ࢈ੑΛ࠷େԽ͢ΔͨΊʹ
    :

    ● σδλϧͷੈքʹσεΫΛͭ͘Δ
    ● ձ࿩͚ͩͰͳ͘ɺ৘ใ΍ॻྨ͕ू·ͬͯ͘Δ
    ● σεΫͷ্͔ΒҠಈ͢Δ͜ͱͳ͘ۀ຿Ͱ͖Δ
    ● σδλϧͷੈքʹΦϑΟεΛͭ͘Δ
    ● ࣌ؒ΍৔ॴͷ੍໿Λ௒͑ͯҰॹʹ࢓ࣄ͕Ͱ͖Δ

    View full-size slide

  12. ͜Ε·ͰͷऔΓ૊Έ

    View full-size slide

  13. औΓ૊Έͷ·ͱΊ
    ● ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹
    ● ΑΓྑ͍࢖͍ํͷൃ৴
    ● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ

    View full-size slide

  14. औΓ૊Έͷ·ͱΊ
    ● ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹
    ● ΑΓྑ͍࢖͍ํͷൃ৴
    ● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ

    View full-size slide

  15. ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹
    ● ۀ຿ʹ͓͍ͯੜ͡Δ࿈བྷΛۃྗ౷߹͢Δ
    ● ؾΛ഑Δ΂͖γεςϜΛͰ͖Δ͚ͩগͳ͘͢Δ
    ● Slack Λى఺ʹۀ຿Ͱ͖ΔΑ͏ʹ͢Δ

    View full-size slide

  16. ʮSlack ͔Β͸͡ΊΔʯͨΊʹ
    ● Google Workspace, Zoom, GitHub, Miro, etc


    ● SaaS ͕ఏڙ͢Δ౷߹Λར༻
    ● ServiceNow, ࣾ಺ΞϓϦέʔγϣϯ
    ● ࣗࣾ։ൃͷ౷߹Λར༻
    ● αʔϏεબఆ࣌ʹʮSlack ࿈ܞ͕Մೳ͔ʯΛબఆج४ͷ
    Ұͭʹ͍ͯ͠Δ

    View full-size slide

  17. ࣾ಺໰͍߹ΘͤΛ Slack Խ
    ● #general Ͱൃݴ͢Δ͜ͱͰνέοτԽ
    ● ServiceNow ্Ͱฦ౴͢Ε͹ Thread ͱ DM ʹల։
    ● Մࢹੑͱ؅ཧͷ໰୊Λղܾ
    ● ଞ෦ॺͷࣾһ͕ॿ͚ͯ͘ΕΔ৔໘΋
    ● ʮΦʔϓϯʹ΍Δ͜ͱʯͷϝϦοτ

    View full-size slide

  18. ۀ຿ࣗಈԽͷਪਐ
    ● ΤϯδχΞͷख͕ͳ͘ͱ΋ɺ͢΂ͯͷࣾһ͕ࣗΒͷྗͰ
    ਎ͷճΓͷۀ຿ΛվળͰ͖ΔΑ͏ͳঢ়ଶ͕ཧ૝
    ● Slack ࿈ܞͷͨΊʹ͸γεςϜଆͷରԠ΍ΤϯδχΞʹ
    ΑΔ։ൃ͕ඞཁͩͬͨ

    View full-size slide

  19. Zapier (https://zapier.com/)
    ● Ϋϥ΢υαʔϏεಉ࢜Λͭͳ͙ϋϒ
    ● ίʔσΟϯά͢Δ͜ͱͳ͘ෳ਺γεςϜΛ઀ଓͰ͖Δ
    ● 1,500 Ҏ্ͷαʔϏεʹରԠ
    ● ࿈ܞͷڞ༗ͳͲ΋Մೳ (ଞͷਓͷ࿈ܞΛࢀߟʹͰ͖Δ
    )

    ● ΫοΫύουͰ͸શࣾһʹ։์

    View full-size slide


  20. ● Twitter ͷ౤ߘΛऩू
    ● ࢧ෷͍ґཔ͕ఏग़͞ΕͨΒ௨஌
    ● ಛఆͷΩʔϫʔυΛ͚ͭΔͱλεΫ؅ཧπʔϧʹ௥Ճ
    ● Google Drive ʹΞοϓϩʔυ͞ΕͨϑΝΠϧΛ

    ࣗಈॲཧ -> Slack ʹ௨஌
    ● etc…

    View full-size slide

  21. શࣾΞφ΢ϯεͷ Slack ౷Ұ
    ● ࣾ಺࿈བྷʹ͓͚ΔϝʔϧΛഇࢭ
    ● Slack ͰαϚϦΛΞφ΢ϯεɺࣾ಺ blog ʹৄࡉΛॻ͘
    ● Workflow Builder ʹΑͬͯϨϏϡʔΛ࢓૊ΈԽ

    View full-size slide

  22. ϦϞʔτۈ຿࣌ͷଧࠁ Slack Խ
    ● ϦϞʔτۈ຿࣌ͷଧࠁ๨Ε (ۈଵγεςϜΛ։͘) Λղ

    ● Bot ͷಈ࡞Λ Public Channel ಺ʹݶఆ
    ● ଞϝϯόʔͷۈ຿ঢ়گ͕Θ͔ΔΑ͏ʹ

    View full-size slide

  23. औΓ૊Έͷ·ͱΊ
    ● ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹ ✅
    ● ΑΓྑ͍࢖͍ํͷൃ৴
    ● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ

    View full-size slide

  24. ΑΓΑ͍࢖͍ํͷൃ৴
    ● ϧʔϧʹΑͬͯڧ੍͢ΔͷͰ͸ͳ͘ɺ

    ʮ͜͏͍͏΍Γํ͕͋ΔʯΛଟ͘ൃ৴͢Δ
    ● ࣾ಺ͷχʔζ΍ίϯςΩετʹԊͬͨൃ৴͕ॏཁ

    View full-size slide

  25. ͍·͞Βฉ͚ͳ͍ Slack ࠶ೖ໳
    ● ݸਓ޲͚πʔϧͷ࢖͍ํΛ͍ͯ͠Δͱ΋͍ͬͨͳ͍
    ● ʮͳΜͱͳ͘࢖͍࢝ΊΒΕΔʯ͜ͱ΋ັྗ͕ͩɺΑΓ
    ʮ࢖͍౗͢ʯͨΊͷํ๏Λղઆ

    View full-size slide

  26. ۀ຿ࣗಈԽϫʔΫγϣοϓ
    ● Zapier Λ࢖͍ͳ͕Β࣮૷ํ๏ʹֶ͍ͭͯͿ
    ● Slack ΁ͷ௨஌͸ࣗಈԽʹ਌͠ΉୈҰา

    View full-size slide

  27. Tips ͷൃ৴
    ● ͦͷଞɺʮ͜͏͢Ε͹ྑ͍͔΋ʯͷൃ৴

    View full-size slide

  28. औΓ૊Έͷ·ͱΊ
    ● ۀ຿ϓϩηε΁ͷੵۃతͳ౷߹ ✅
    ● ΑΓྑ͍࢖͍ํͷൃ৴ ✅
    ● ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ

    View full-size slide

  29. ͞ΒͳΔίϥϘϨʔγϣϯͷαϙʔτ
    ● શੈքͷશࣾһ͕৔ॴ΍࣌ؒɺݴޠͷ੍໿Λ௒͑ͯ

    ༷ʑͳਓͱಇ͘͜ͱ͕Ͱ͖ΔΑ͏ʹ

    View full-size slide

  30. Slack Connect ͷ׆༻
    ● Guest User ͱൺֱ͠ɺޓ͍ʹϝϯόʔΛ௥Ճ͠΍͍͢
    ● Ϋϥ΢υϕϯμʔͷํʑͱ઀ଓ͠ɺ

    αϙʔτ΍ϓϩμΫτʹؔ͢Δٞ࿦Λߦ͏
    ● ߹ಉษڧձΛ։࠵͢Δෳ਺ࣾͱ΍ΓͱΓ͢Δ
    ● etc…

    View full-size slide

  31. Huddles ͷར༻
    ● Channel ಺Ͱ؆୯ʹԻ੠ձ࿩Λ࢝ΊΒΕΔ৽ػೳ
    ● ϏσΦΧϯϑΝϨϯεͱൺֱͯ͠ϥΠτͳར༻ʹ޲͘
    ● ελϯυΞοϓ΍τϥϒϧγϡʔςΟϯάɺࡶஊ
    ● ΦϑΟεʹ͍ΔΑ͏ͳۮൃతͳձ࿩
    ● ύΠϩοτϓϩάϥϜ։࢝ޙɺҰ೔Ͱ 3500 ෼΄Ͳ

    ࢖ΘΕΔΑ͏ʹ

    View full-size slide

  32. ϝοηʔδ຋༁
    ● Slack ্ͷϝοηʔδΛಉ࣌௨༁Ͱ͖Δ Bo
    t

    ● Slack API ͱػց຋༁ (Amazon Translate) Ͱ࣮૷
    ● ೔ৗۀ຿΍શੈքͷࣾһΛूΊͨશࣾձٞͳͲͰར༻
    ● ͓ޓ͍ͷݴޠΛΑ͘஌Βͳͯ͘΋ɺେҙΛ͔ͭΉ͜ͱ
    ͕Ͱ͖Δ

    View full-size slide

  33. ݱࡏ͸Ͳ͏͔ʁ
    ● Ұ೔ͷϝοηʔδ਺: 35,000 Ҏ্
    ● શੈքͰϝοηʔδ͕ඈͼަ͍ଓ͚Δ
    ● ඇಉظͳίϛϡχέʔγϣϯ͕ࣗવʹୡ੒͞Ε͍ͯΔ
    ● ೔/ӳɺͦͷଞ֤ࠃ
    ● ετοΫ৘ใ͸ผͷπʔϧʹ
    ● ࣾ಺ Blog/Wiki, GitHub, et
    c

    ● ಉظίϛϡχέʔγϣϯͱͷ࢖͍෼͚
    ● ΦϑΟεɺZoomɺ Huddles

    View full-size slide

  34. ͓ΘΓʹ: Why Slack?

    View full-size slide

  35. ࿈ܞͷॆ࣮౓
    ● ༷ʑͳγεςϜ࿈ܞ͕ඪ४Ͱ༻ҙ͞Ε͍ͯΔ
    ● ௨஌͚ͩͰͳ͘ɺ Slack Λى఺ʹͰ͖Δ΋ͷ͕ଟ͍
    ● ྫ: Zoom ϛʔςΟϯάΛձ࿩ͷதͰ։࢝
    ● ίϛϡχέʔγϣϯͷதʹࣗવʹ૊ΈࠐΉ͜ͱ͕Ͱ͖Δ

    View full-size slide

  36. ։ൃऀ޲͚ػೳͷ๛෋͞
    ● ެࣜυΩϡϝϯτ͕खް͍ https://api.slack.com/
    ● Ұ෦೔ຊޠυΩϡϝϯτ΋͋Γ·͢
    ● ࢖͍΍͍͢ϑϨʔϜϫʔΫ (Bolt
    )

    ● https://api.slack.com/tools/bolt
    ● ։ൃʹ͍ͭͯ࿩ͤΔίϛϡχςΟ
    ● https://slackcommunity.com/

    View full-size slide

  37. ίϥϘϨʔγϣϯϓϥοτϑΥʔϜͱͯ͠ͷػೳ
    ● ࿈ܞ΍ AP
    I

    ● Enterprise Grid (Shared Channel, DM ౷߹, etc
    )

    ● Slack Connec
    t

    ● Huddle
    s

    ● खʹͳ͡ΉΠϯλϑΣʔε (※ݸਓͷײ૝Ͱ͢)

    View full-size slide