Building an Exothermic Community

Keynote at NGINX conf 2017

Video here: https://www.youtube.com/watch?v=Pcw3_A0sr68

Transcript

1. Building an Exothermic Community Kara Sowles @feynudibranch
3. Puppet Presentation Guidelines 3
4. Contrasting User Bases & Community 4 Photo by #WOCinTech Chat
5. Puppet Presentation Guidelines Absorbs energy from its surroundings Endothermic 5 reaction energy energy energy energy energy energy
6. Puppet Presentation Guidelines Absorbs energy from its surroundings Endothermic 6 cooler than surroundings heat heat heat heat heat heat
7. Puppet Presentation Guidelines Releases energy to its surroundings Exothermic 7 reaction energy energy energy energy energy energy
8. Puppet Presentation Guidelines Releases energy to its surroundings Exothermic 8 hotter than surroundings heat heat heat heat heat heat
9. Puppet Presentation Guidelines User Bases are Endothermic 9 energy energy energy energy energy energy Absorb energy from their surroundings users
10. Puppet Presentation Guidelines Communities are Exothermic 10 Release energy to their surroundings energy energy energy energy energy energy users
11. Puppet Presentation Guidelines refers to this as... Gene Kim 11
12. A user base can turn into a community by starting to generate energy
13. Puppet Presentation Guidelines 13 Heat An Exothermic Reaction Energy released in the form of...
14. Puppet Presentation Guidelines 14 Light Heat An Exothermic Reaction Energy released in the form of...
15. Puppet Presentation Guidelines 15 Light Electricity Heat An Exothermic Reaction Energy released in the form of...
16. Puppet Presentation Guidelines 16 Light Electricity Sound Heat An Exothermic Reaction Energy released in the form of...
17. Photo by Duane Schoon (CC BY-NC-SA)
18. Puppet Presentation Guidelines 18 Code An Exothermic Community Energy released in the form of...
19. Puppet Presentation Guidelines 19 Conversation Code An Exothermic Community Energy released in the form of...
20. Puppet Presentation Guidelines 20 Conversation Talks Code An Exothermic Community Energy released in the form of...
21. Puppet Presentation Guidelines 21 Conversation Talks Norms Code An Exothermic Community Energy released in the form of...
22. Flashes of light on distant clouds Heat Lightning Photo by Jim Panenka (CC)
23. Regular lightning, seen from far away Heat Lightning
24. Regular lightning, seen from far away Heat Lightning
26. community
27. community
28. community bug reporters
29. community bug reporters leaders
30. community teachers bug reporters leaders
31. community documentation writers teachers bug reporters leaders
32. community contributors documentation writers teachers bug reporters leaders
33. Your actions matter
34. Code that some of you contribute the
35. Norms that you all contribute to and the
36. Puppet Presentation Guidelines Healthy Community Norms → Exothermic Communities 36 Release energy to their surroundings energy energy energy energy energy energy excitement
37. Puppet Presentation Guidelines Toxic Community Norms → Endothermic Communities 37 energy energy energy energy energy energy Absorb energy from their surroundings stagnation
38. Puppet Presentation Guidelines Method NORMS What tools and practices are used? Define a Community
39. Puppet Presentation Guidelines Tone Method NORMS How is advice offered? Define a Community What tools and practices are used?
40. Puppet Presentation Guidelines Tone Problem-Solving Method How are issues resolved? NORMS How is advice offered? Define a Community What tools and practices are used?
41. Puppet Presentation Guidelines Tone Problem-Solving Inclusivity Method How are issues resolved? How welcoming is the community? NORMS How is advice offered? Define a Community What tools and practices are used?
42. What norms do I want to encourage?
43. Why is it worth your energy?
44. Puppet Presentation Guidelines The minimum energy required to start a reaction Activation Energy 44 Photo by Alderleaf Wilderness College (CC BY-NC-ND)
45. Puppet Presentation Guidelines If you're working 40 hrs / week, it's... Percent of waking time spent at work
46. Puppet Presentation Guidelines 35% If you're working 40 hrs / week, it's... Percent of waking time spent at work
47. Puppet Presentation Guidelines 45% If you're working 50 hrs / week, it's... Percent of waking time spent at work
48. Puppet Presentation Guidelines 53% If you're working 60 hrs / week, it's... Percent of waking time spent at work
49. Puppet Presentation Guidelines Photo by #WOCinTech Chat
50. A Meaningful Vision of the Future
51. A Sense of Purpose
52. Great Relationships
53. Puppet Presentation Guidelines 1. A Meaningful Vision of the Future 2. A Sense of Purpose 3. Great Relationships From Being Happy at Work Matters by Annie Kee Harvard Business Review, 2014/11/14 What do you need to be happy and engaged at work? 53
54. Puppet Presentation Guidelines Photo by #WOCinTech Chat
55. How can I contribute to this community?
56. What can I gain from this community?
57. Thank you! Come say hi to Matthew at the Puppet Booth @feynudibranch
59. Appendix Slides not shown during live presentation
60. A very special thank-you Nigel Kersten Who worked on this talk extensively with me and made this talk possible. Gene Kim Who's been talking about exothermic community for a while now. #WOCinTechChat For making great stock photos available for presentations like this. Puppet Especially the Marketing Design team that made images available. Thanks to the folks who made this possible, including...