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Creative & Technology: A Partnership - DevOpsDays MSN 2016

Michael Lanyon
November 02, 2016
790

Creative & Technology: A Partnership - DevOpsDays MSN 2016

Different disciplines approach their work in different ways and bringing folks together requires a common purpose as well as a host of strategies and tactics to build empathy and trust.

Michael Lanyon

November 02, 2016
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  1. @LANYONM / CRITICAL MASS, INC.
    D E V O P S D A Y S M A D I S O N 2 0 1 6
    CREATIVE & TECHNOLOGY – A PARTNERSHIP

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  2. @LANYONM / CRITICAL MASS, INC.
    VP Technology, Engineering @ Critical Mass
    Co-organizer for DevOpsDays Chicago
    Elite Cyclist for Burnham Racing
    @lanyonm
    https://www.strava.com/athletes/lanyonm
    https://github.com/lanyonm
    https://blog.lanyonm.org/
    MIKE LANYON

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  3. @LANYONM / CRITICAL MASS, INC.

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  4. @LANYONM / CRITICAL MASS, INC.
    A DEVOPS THEME

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  5. @LANYONM / CRITICAL MASS, INC.
    @damonedwards – DevOpsDays SV 2013

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  6. @LANYONM / CRITICAL MASS, INC.
    WALL OF CONFUSION
    @damonedwards – SCALE 13X

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  7. @LANYONM / CRITICAL MASS, INC.
    @damonedwards – SCALE 13X

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  8. @LANYONM / CRITICAL MASS, INC.
    @damonedwards – DevOpsDays SV 2013

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  9. @LANYONM / CRITICAL MASS, INC.
    While I don’t dispute that organizational barriers exist…

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  10. @LANYONM / CRITICAL MASS, INC.
    THE PREMISE THAT
    DEV AND OPS ARE AT ODDS
    IS A FALLACY

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  11. @LANYONM / CRITICAL MASS, INC.
    THE WALLS ARE ARTIFICIAL BARRIERS
    src: http://pandawhale.com/post/44278/office-space-unscrews-cubicle-wall-gif

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  12. @LANYONM / CRITICAL MASS, INC.
    COMMAND & CONTROL CULTURE?
    src: http://fusion.net/interactive/361728/north-dakota-pyramid-on-the-prairie/

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  13. @LANYONM / CRITICAL MASS, INC.
    CAPITAL EXPENDITURE VS. OPERATIONAL EXPENDITURE?
    src: http://keystonecsa.com/Data-Center-Construction

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  14. @LANYONM / CRITICAL MASS, INC.
    SHIP FEATURES VS. STABILITY?
    src: http://inhabitat.com/japanese-style-bullet-train-in-texas-on-track-for-late-2017-groundbreaking/ src: http://www.waagner-biro.com/en/divisions/bridge-construction/bridges/special-bridges

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  15. @LANYONM / CRITICAL MASS, INC.
    WE ALL WANT TO BE
    PROUD OF OUR WORK

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  16. @LANYONM / CRITICAL MASS, INC.
    TO WORK IN HARMONY

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  17. @LANYONM / CRITICAL MASS, INC.
    WE ARE
    TROUBLESHOOTERS
    PROBLEM SOLVERS
    ANALYTICAL THINKERS

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  18. @LANYONM / CRITICAL MASS, INC.
    WE ARE
    DEVELOPERS
    OPERATORS
    ENGINEERS
    ADMINS
    ANALYSTS
    PROJECT MANAGERS

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  19. @LANYONM / CRITICAL MASS, INC.
    OUR WORK APPROACH
    DEFINE THE SCOPE
    OUTLINE THE PROBLEM STATEMENT
    SEPARATE CONTROLS FROM VARIABLES
    TEST HYPOTHESIS

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  20. @LANYONM / CRITICAL MASS, INC.
    WE HAVE
    MORE THAT UNITES US
    THAN DIVIDES US

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  21. @LANYONM / CRITICAL MASS, INC.
    -  Continuous Improvement
    -  Statistical Process Control
    -  Plan, Do, Study, Act
    -  Observe, Orient, Decide, Act
    -  Value Stream Mapping
    FRAMEWORKS FOR APPROACHING OUR WORK

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  22. @LANYONM / CRITICAL MASS, INC.
    A BRIEF STORY

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  23. @LANYONM / CRITICAL MASS, INC.
    NCV – HOW WE WORK
    2013 PRESENTATION

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  24. @LANYONM / CRITICAL MASS, INC.
    WHAT WAS I MISSING?

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  25. @LANYONM / CRITICAL MASS, INC.

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  26. @LANYONM / CRITICAL MASS, INC.

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  27. @LANYONM / CRITICAL MASS, INC.
    850

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  28. @LANYONM / CRITICAL MASS, INC.
    WE ARE A
    DIGITAL EXPERIENCE DESIGN AGENCY
    WITH A RELENTLESS FOCUS
    ON THE CUSTOMER

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  29. @LANYONM / CRITICAL MASS, INC.

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  30. @LANYONM / CRITICAL MASS, INC.
    A COMPARISON
    CREATIVE & TECHNOLOGY

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  31. @LANYONM / CRITICAL MASS, INC.
    WE BOTH HAVE BUSINESS PHOTOS
    CREATIVE & TECHNOLOGY
    CONOR BRADY (me)

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  32. @LANYONM / CRITICAL MASS, INC.
    32
    WE BOTH LIKE BIKES

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  33. @LANYONM / CRITICAL MASS, INC.
    WHAT ALIGNS US TO A COMMON GOAL
    AT CRITICAL MASS?

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  34. @LANYONM / CRITICAL MASS, INC.
    MISSION STATEMENT

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  35. @LANYONM / CRITICAL MASS, INC.
    WE DESIGN MEANINGFUL
    CUSTOMER EXPERIENCES THAT HELP
    TRANSFORM OUR CLIENTS’ BUSINESSES
    BY MAKING CUSTOMERS’ LIVES BETTER

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  36. @LANYONM / CRITICAL MASS, INC.
    MEANINGFUL EXPERIENCES IMPROVE CUSTOMERS’ LIVES THROUGH
    CONVENIENCE
    UTILITY
    VALUE
    SIMPLICITY
    ENTERTAINMENT

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  37. @LANYONM / CRITICAL MASS, INC.
    HOW DOES IT TRANSLATE?

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  38. @LANYONM / CRITICAL MASS, INC.
    THREE STONECUTTERS PARABLE

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  39. @LANYONM / CRITICAL MASS, INC.
    PAID TO CUT STONE
    39
    src: http://www.italymagazine.com/featured-story/visiting-carrara-marble-quarries-apuan-alps-eternal-snow

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  40. @LANYONM / CRITICAL MASS, INC.
    HONE STONE-
    SHAPING SKILLS
    src: http://www.redbubble.com/people/jphenfrey/works/8104885-marble-craftsman-ghanerao-rajasthan

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  41. @LANYONM / CRITICAL MASS, INC.
    BUILD
    CATHEDRALS
    src: http://www.wikiwand.com/en/Italian_Gothic_architecture

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  42. @LANYONM / CRITICAL MASS, INC.
    ENSURE EACH PERSON IN YOUR ORG
    UNDERSTANDS HOW THEY CONTRIBUTE
    TO THE MISSION

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  43. @LANYONM / CRITICAL MASS, INC.
    ALIGNED MISSION

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  44. @LANYONM / CRITICAL MASS, INC.
    ALIGNED MISSION
    TIME TO BUILD SOME EMPATHY!!

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  45. @LANYONM / CRITICAL MASS, INC.
    WALK IN ANOTHER’S SHOES

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  46. @LANYONM / CRITICAL MASS, INC.
    WORK SIDE-BY-SIDE

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  47. @LANYONM / CRITICAL MASS, INC.
    SHOW & SHARE YOUR WORK

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  48. @LANYONM / CRITICAL MASS, INC.
    GIVE TIME FOR TRUST TO FORM

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  49. @LANYONM / CRITICAL MASS, INC.
    GIVE SPACE FOR PRECONCEPTIONS TO
    BE CHALLENGED AND DISSOLVED

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  50. @LANYONM / CRITICAL MASS, INC.
    SURPRISE REDUCTION
    src: http://images.boomsbeat.com/data/images/full/24389/dog_2-png.png src: http://i.huffpost.com/gen/928734/images/o-SURPRISED-CATS-facebook.jpg

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  51. @LANYONM / CRITICAL MASS, INC.
    CREATURES OF HABIT

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  52. @LANYONM / CRITICAL MASS, INC.
    UNDERSTAND YOUR ASSUMPTIONS
    AND
    ANTICIPATE OTHERS’ NEEDS

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  53. @LANYONM / CRITICAL MASS, INC.
    DEPARTMENT MEETINGS
    1.  INVITE FOLKS FROM OTHER DEPARTMENTS
    2.  HAVE THEM PRESENT A DAILY PROCESS OR ROUTINE
    3.  ASK, “HOW CAN THAT APPLY TO MY DAY-TO-DAY?”

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  54. @LANYONM / CRITICAL MASS, INC.
    TAKE ACTION ON WHAT YOU
    LEARN IN RETROSPECTIVES

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  55. @LANYONM / CRITICAL MASS, INC.
    TAKE ACTION ON WHAT YOU
    LEARN IN RETROSPECTIVES

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  56. @LANYONM / CRITICAL MASS, INC.
    MAKE CHANGES TO
    SUPPORT COLLABORATION

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  57. @LANYONM / CRITICAL MASS, INC.
    WHAT ABOUT THOSE CONFLICTING GOALS?!?

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  58. @LANYONM / CRITICAL MASS, INC.
    SOME TENSION IS GOOD

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  59. @LANYONM / CRITICAL MASS, INC.
    “what gets measured
    gets managed”
    -PETER DRUCKER
    HOW METRICS SHAPE CULTURE // @NICOLEFV

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  60. @LANYONM / CRITICAL MASS, INC.
    YOU CAN TELL WHAT AN ORGANIZATION VALUES
    BY WHAT IT REWARDS
    src: https://www.gobankingrates.com/banking/how-banks-afford-rewards-debit-cards/

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  61. @LANYONM / CRITICAL MASS, INC.
    src: https://www.weforum.org/agenda/2015/12/googles-surprising-discovery-about-effective-teams/

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  62. @LANYONM / CRITICAL MASS, INC.
    FROM CO-EXISTING INDIVIDUALS
    TO HIGH-FUNCTIONING TEAMS

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  63. @LANYONM / CRITICAL MASS, INC.

    Damon Edwards - @damonedwards
    John Willis - @botchagalupe
    Andrew Clay Shafer - @littleidea
    Nicole Forsgren - @nicolefv
    Referenced

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  64. @LANYONM / CRITICAL MASS, INC.
    MIKE LANYON
    VP OF TECHNOLOGY, ENGINEERING
    @lany onm
    https ://www.stra va.com/ athletes/lanyonm
    https ://github.com /l anyonm
    https ://b log.lanyonm .org

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