Creative & Technology: A Partnership - DevOpsDays MSN 2016

3fad7a142a3bbdc966db36d03a853c6c?s=47 Michael Lanyon
November 02, 2016
590

Creative & Technology: A Partnership - DevOpsDays MSN 2016

Different disciplines approach their work in different ways and bringing folks together requires a common purpose as well as a host of strategies and tactics to build empathy and trust.

3fad7a142a3bbdc966db36d03a853c6c?s=128

Michael Lanyon

November 02, 2016
Tweet

Transcript

  1. @LANYONM / CRITICAL MASS, INC. D E V O P

    S D A Y S M A D I S O N 2 0 1 6 CREATIVE & TECHNOLOGY – A PARTNERSHIP
  2. @LANYONM / CRITICAL MASS, INC. VP Technology, Engineering @ Critical

    Mass Co-organizer for DevOpsDays Chicago Elite Cyclist for Burnham Racing @lanyonm https://www.strava.com/athletes/lanyonm https://github.com/lanyonm https://blog.lanyonm.org/ MIKE LANYON
  3. @LANYONM / CRITICAL MASS, INC.

  4. @LANYONM / CRITICAL MASS, INC. A DEVOPS THEME

  5. @LANYONM / CRITICAL MASS, INC. @damonedwards – DevOpsDays SV 2013

  6. @LANYONM / CRITICAL MASS, INC. WALL OF CONFUSION @damonedwards –

    SCALE 13X
  7. @LANYONM / CRITICAL MASS, INC. @damonedwards – SCALE 13X

  8. @LANYONM / CRITICAL MASS, INC. @damonedwards – DevOpsDays SV 2013

  9. @LANYONM / CRITICAL MASS, INC. While I don’t dispute that

    organizational barriers exist…
  10. @LANYONM / CRITICAL MASS, INC. THE PREMISE THAT DEV AND

    OPS ARE AT ODDS IS A FALLACY
  11. @LANYONM / CRITICAL MASS, INC. THE WALLS ARE ARTIFICIAL BARRIERS

    src: http://pandawhale.com/post/44278/office-space-unscrews-cubicle-wall-gif
  12. @LANYONM / CRITICAL MASS, INC. COMMAND & CONTROL CULTURE? src:

    http://fusion.net/interactive/361728/north-dakota-pyramid-on-the-prairie/
  13. @LANYONM / CRITICAL MASS, INC. CAPITAL EXPENDITURE VS. OPERATIONAL EXPENDITURE?

    src: http://keystonecsa.com/Data-Center-Construction
  14. @LANYONM / CRITICAL MASS, INC. SHIP FEATURES VS. STABILITY? src:

    http://inhabitat.com/japanese-style-bullet-train-in-texas-on-track-for-late-2017-groundbreaking/ src: http://www.waagner-biro.com/en/divisions/bridge-construction/bridges/special-bridges
  15. @LANYONM / CRITICAL MASS, INC. WE ALL WANT TO BE

    PROUD OF OUR WORK
  16. @LANYONM / CRITICAL MASS, INC. TO WORK IN HARMONY

  17. @LANYONM / CRITICAL MASS, INC. WE ARE TROUBLESHOOTERS PROBLEM SOLVERS

    ANALYTICAL THINKERS
  18. @LANYONM / CRITICAL MASS, INC. WE ARE DEVELOPERS OPERATORS ENGINEERS

    ADMINS ANALYSTS PROJECT MANAGERS
  19. @LANYONM / CRITICAL MASS, INC. OUR WORK APPROACH DEFINE THE

    SCOPE OUTLINE THE PROBLEM STATEMENT SEPARATE CONTROLS FROM VARIABLES TEST HYPOTHESIS
  20. @LANYONM / CRITICAL MASS, INC. WE HAVE MORE THAT UNITES

    US THAN DIVIDES US
  21. @LANYONM / CRITICAL MASS, INC. -  Continuous Improvement -  Statistical

    Process Control -  Plan, Do, Study, Act -  Observe, Orient, Decide, Act -  Value Stream Mapping FRAMEWORKS FOR APPROACHING OUR WORK
  22. @LANYONM / CRITICAL MASS, INC. A BRIEF STORY

  23. @LANYONM / CRITICAL MASS, INC. NCV – HOW WE WORK

    2013 PRESENTATION
  24. @LANYONM / CRITICAL MASS, INC. WHAT WAS I MISSING?

  25. @LANYONM / CRITICAL MASS, INC.

  26. @LANYONM / CRITICAL MASS, INC.

  27. @LANYONM / CRITICAL MASS, INC. 850

  28. @LANYONM / CRITICAL MASS, INC. WE ARE A DIGITAL EXPERIENCE

    DESIGN AGENCY WITH A RELENTLESS FOCUS ON THE CUSTOMER
  29. @LANYONM / CRITICAL MASS, INC.

  30. @LANYONM / CRITICAL MASS, INC. A COMPARISON CREATIVE & TECHNOLOGY

  31. @LANYONM / CRITICAL MASS, INC. WE BOTH HAVE BUSINESS PHOTOS

    CREATIVE & TECHNOLOGY CONOR BRADY (me)
  32. @LANYONM / CRITICAL MASS, INC. 32 WE BOTH LIKE BIKES

  33. @LANYONM / CRITICAL MASS, INC. WHAT ALIGNS US TO A

    COMMON GOAL AT CRITICAL MASS?
  34. @LANYONM / CRITICAL MASS, INC. MISSION STATEMENT

  35. @LANYONM / CRITICAL MASS, INC. WE DESIGN MEANINGFUL CUSTOMER EXPERIENCES

    THAT HELP TRANSFORM OUR CLIENTS’ BUSINESSES BY MAKING CUSTOMERS’ LIVES BETTER
  36. @LANYONM / CRITICAL MASS, INC. MEANINGFUL EXPERIENCES IMPROVE CUSTOMERS’ LIVES

    THROUGH CONVENIENCE UTILITY VALUE SIMPLICITY ENTERTAINMENT
  37. @LANYONM / CRITICAL MASS, INC. HOW DOES IT TRANSLATE?

  38. @LANYONM / CRITICAL MASS, INC. THREE STONECUTTERS PARABLE

  39. @LANYONM / CRITICAL MASS, INC. PAID TO CUT STONE 39

    src: http://www.italymagazine.com/featured-story/visiting-carrara-marble-quarries-apuan-alps-eternal-snow
  40. @LANYONM / CRITICAL MASS, INC. HONE STONE- SHAPING SKILLS src:

    http://www.redbubble.com/people/jphenfrey/works/8104885-marble-craftsman-ghanerao-rajasthan
  41. @LANYONM / CRITICAL MASS, INC. BUILD CATHEDRALS src: http://www.wikiwand.com/en/Italian_Gothic_architecture

  42. @LANYONM / CRITICAL MASS, INC. ENSURE EACH PERSON IN YOUR

    ORG UNDERSTANDS HOW THEY CONTRIBUTE TO THE MISSION
  43. @LANYONM / CRITICAL MASS, INC. ALIGNED MISSION

  44. @LANYONM / CRITICAL MASS, INC. ALIGNED MISSION TIME TO BUILD

    SOME EMPATHY!!
  45. @LANYONM / CRITICAL MASS, INC. WALK IN ANOTHER’S SHOES

  46. @LANYONM / CRITICAL MASS, INC. WORK SIDE-BY-SIDE

  47. @LANYONM / CRITICAL MASS, INC. SHOW & SHARE YOUR WORK

  48. @LANYONM / CRITICAL MASS, INC. GIVE TIME FOR TRUST TO

    FORM
  49. @LANYONM / CRITICAL MASS, INC. GIVE SPACE FOR PRECONCEPTIONS TO

    BE CHALLENGED AND DISSOLVED
  50. @LANYONM / CRITICAL MASS, INC. SURPRISE REDUCTION src: http://images.boomsbeat.com/data/images/full/24389/dog_2-png.png src:

    http://i.huffpost.com/gen/928734/images/o-SURPRISED-CATS-facebook.jpg
  51. @LANYONM / CRITICAL MASS, INC. CREATURES OF HABIT

  52. @LANYONM / CRITICAL MASS, INC. UNDERSTAND YOUR ASSUMPTIONS AND ANTICIPATE

    OTHERS’ NEEDS
  53. @LANYONM / CRITICAL MASS, INC. DEPARTMENT MEETINGS 1.  INVITE FOLKS

    FROM OTHER DEPARTMENTS 2.  HAVE THEM PRESENT A DAILY PROCESS OR ROUTINE 3.  ASK, “HOW CAN THAT APPLY TO MY DAY-TO-DAY?”
  54. @LANYONM / CRITICAL MASS, INC. TAKE ACTION ON WHAT YOU

    LEARN IN RETROSPECTIVES
  55. @LANYONM / CRITICAL MASS, INC. TAKE ACTION ON WHAT YOU

    LEARN IN RETROSPECTIVES
  56. @LANYONM / CRITICAL MASS, INC. MAKE CHANGES TO SUPPORT COLLABORATION

  57. @LANYONM / CRITICAL MASS, INC. WHAT ABOUT THOSE CONFLICTING GOALS?!?

  58. @LANYONM / CRITICAL MASS, INC. SOME TENSION IS GOOD

  59. @LANYONM / CRITICAL MASS, INC. “what gets measured gets managed”

    -PETER DRUCKER HOW METRICS SHAPE CULTURE // @NICOLEFV
  60. @LANYONM / CRITICAL MASS, INC. YOU CAN TELL WHAT AN

    ORGANIZATION VALUES BY WHAT IT REWARDS src: https://www.gobankingrates.com/banking/how-banks-afford-rewards-debit-cards/
  61. @LANYONM / CRITICAL MASS, INC. src: https://www.weforum.org/agenda/2015/12/googles-surprising-discovery-about-effective-teams/

  62. @LANYONM / CRITICAL MASS, INC. FROM CO-EXISTING INDIVIDUALS TO HIGH-FUNCTIONING

    TEAMS
  63. @LANYONM / CRITICAL MASS, INC. <THANKS/> Damon Edwards - @damonedwards

    John Willis - @botchagalupe Andrew Clay Shafer - @littleidea Nicole Forsgren - @nicolefv Referenced
  64. @LANYONM / CRITICAL MASS, INC. MIKE LANYON VP OF TECHNOLOGY,

    ENGINEERING @lany onm https ://www.stra va.com/ athletes/lanyonm https ://github.com /l anyonm https ://b log.lanyonm .org